IT Company Perth
Reliable & Secure
Managed IT Services
Get the IT support you deserve with Austin Technology—keeping your systems updated, data secure, and team seamlessly connected.
15 Years of Experience
Established in 2012, we deliver proven IT expertise with a strong track record of success.
LOCAL WA EXPERTISE
Proudly WA-owned and operated, we understand the unique needs of Perth businesses.
UNMATCHED SUPPORT
Fast response times and proactive management to keep your business running smoothly.
- ABOUT US
At Austin Technology, we believe that technology should empower your business – not complicate it.
That’s why we’re dedicated to providing innovative, reliable, and responsive IT solutions that keep your operations running smoothly and securely.
With a local team of experienced professionals and a commitment to rapid response, Austin Technology is the IT company Perth businesses can rely on for seamless IT management. We go beyond just troubleshooting — we proactively manage your IT infrastructure, and when issues arise, we delve into discovering the root cause so we can prevent the problem from recurring.
From preventing cyber threats to streamlining communications, we handle the tech so you don’t have to worry about every IT issue that pops up.
Let us take care of your IT, while you take care of your success.
- OUR VALUED CLIENTS
Aussie & Global Businesses Trust Us
15min
Average support
waiting time
Customer
satisfaction score
Long-term clients
8+ years contracts
15+
Years in
IT business
- REVIEWS
Real Feedback, Real Results
Going the extra mile to understand and resolve problem until the solution is found.
Keneth Yeo
HTG PartnersAstounding! Patient, competent - and a listener. You wouldn't believe how rare that last is in support calls. You are lucky to have him on staff. Terrific!
Peter Midgley
PowertechJamie put in a lot of effort and it's greatly appreciated.
Jason Cavallaro
Callidus Process SolutionsConsultant was AMAZING - he knew exactly what to do and in minutes resolved issue and gave detailed explanation at all stages.
Kirk Lenton
Pilbara ConstructionChalana fixed the issue promptly and gave me good advice on how to avoid spam emails.
Jenny Hotinski
Motor Trade Association of WAJamie was very personable. Guiding instructions were clear. Pinpointed the required remediation quickly. Got me ready for an imminent Teams call in short time, which was appreciated. thank you.
Andy Munro
Western Green Energy HubBrady found the lost email I could not find and even went one step further and gave us a tip how to search in future.
Tony Young
Optimus Real EstateExcellent response from Damon! always goes above and beyond to assist where he can. His work is appreciated by all of us here at Thyssenkrupp.
Daniel Sturridge
thyssenkrupp Industrial SolutionsArthur rang me to sort out the issues, he was very proffessional and sorted the issue rather quickly. Thank you heaps.
Greg Curtis
Curtis ElectricalArthur was patient and helped with all my questions.
Jean
Essential Nursing & Disability ServicesHarmanpreet and Greg provided a copy of exactly what i was chasing. Very happy with the promptness and detail that was provided. Thanks team!
Sean Cully
OGS Global
- why choose us
The Austin Technology difference
With a team based right here in Perth, we understand our business landscape, and we’re deeply embedded into the local community. Our hands-on approach ensures personalised service and quick responses tailored to your needs.
Our service desk is renowned for its speed—tickets are triaged and addressed within 15 minutes. This means minimal downtime for your business, fast solutions to IT issues, and speedy assistance for your employees.
We prioritise protecting your business from cyber threats. Our wide range of cyber security services are aligned with the Australian Cyber Security Centre (ACSC) Essential 8 risk mitigation controls to protect your data and IT infrastructure.
Supporting over 3000 end-users across industries like medical, engineering, nonprofits, and more, we have the experience to handle IT environments of any scale, no matter the tech complexities you’re up against.
We don’t believe in a one-size-fits-all plan. Our IT services are tailored to meet the specific needs of your business, so you get the right support. We’ll work with you to assess your current infrastructure and security posture so we can develop a strategy that works for you.
As a Microsoft Solutions Partner, we have the expertise to manage your Microsoft environment, from integrations and subscription management, to advanced support for apps like OneDrive, SharePoint, and Power BI.
Our team of experts is fully certified and qualified in various areas of IT. We constantly train to ensure your business receives the highest security and best IT practices.
The threat of cyberattacks is real and increasing. It’s vital for businesses to partner with an IT company that understands these threats and is proactive about preventing an attack from occurring.
Should you experience an IT issue, it’s good to know you always have a team of experts on call. No waiting and minimal downtime.
- what we do
Our IT Services at a Glance
Managed IT Services
We proactively manage and monitor your IT systems to ensure maximum uptime. From day-to-day troubleshooting to long-term IT planning, we handle it all.
Microsoft 365
As a certified Microsoft Solutions Partner, we offer seamless integration, expert support, and ongoing management to ensure your business operates efficiently with the productivity suite, Teams, Azure, and more.
Cloud Services
Our cloud solutions provide scalable, secure, and cost-effective options for businesses of all sizes. We offer everything from cloud migrations to ongoing support, helping you leverage cloud technology to improve flexibility and collaboration.
Cyber Security
From vulnerability assessments to real-time threat monitoring, we’ll align your security posture with the ACSC Essential 8 to safeguard your data and IT systems against malicious cyber threats and data breaches.
Connectivity
We design, implement, and manage your network infrastructure, keeping your operations running smoothly with fast, secure, and efficient connections.
Unified Communications
Whether you need a simple business phone system or a sophisticated VoIP solution, we provide the platforms, services, and support that improve efficiency and reduce costs.
Accelerate Your Business with Technology that Works
At Austin Technology, we make innovation straightforward and impactful. Our team cuts through the complexity, making advanced technology accessible, effective, and tailored to your business goals.
With our support, you’ll harness operational efficiencies that scale with you, giving you a competitive edge and maximising the return on your technology investments. Rely on us to keep your business ahead with solutions designed to drive growth and resilience.
Benefits To Your Business
- Control costs
With Austin Technology as your Managed Services Provider, you can convert IT expenses from fixed overheads to flexible costs, paying only for what you truly need.
- Boost productivity
- enhance security
Austin Technology stays ahead of emerging security risks, applying our industry knowledge to protect your business and keep you competitive.
- modernise your it
We can modernise your IT infrastructure to improve security and streamline your business operations.
- Latest News
ICT Articles & Company News
Book a session with one of our modern Workplace specialists
In a short briefing session, we’ll share the roadmap for delivering a modern workplace – a dynamic and digitalised environment in which business systems, operations and platforms are successfully designed and implemented.
At this meeting we will:
- Evaluate your current technology situation
- Gauge your modern working priorities and perform a gap analysis
- Provide you with a tailored report that roadmaps your steps to a modern workplace
- Clearly define your next steps
Powered by Leading Partners & Certifications
Contact us
Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.
Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.
Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.
There are several benefits to using an MSP, including:
- Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
- Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
- Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
- Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
- Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
Cybersecurity is crucial in safeguarding businesses against the soaring rate of digital threats. Effective cybersecurity measures like data encryption, regular software updates and comprehensive staff training can prevent financial losses, protect business reputation and mitigate legal risks. Partnering with a specialised managed service provider for your cybersecurity further enhances protection and resilience against these cyber threats.
