Microsoft Teams Calling
Effective communication is essential. We bring it all under one umbrella, streamlining conversations and improving workflows with Microsoft Teams Calling.
What Is Microsoft Teams Calling?
Effective communication is essential for business success – and yet it’s so often poorly implemented. Disjointed platforms and outdated systems make it almost impossible to get your message across.
Austin Technology’s Microsoft Teams VoIP calling offers an alternative. By bringing all your communications into one place, we simplify collaboration and keep important projects on track. You can have instant messaging, voice calls, video conferencing, and file sharing – all without having to switch applications.
Why MS Teams Calling is the Right Move
Microsoft (MS) Teams Calling isn’t just a different way to make phone calls. You’re gaining an all-in-one communications platform that enables:
- Unified Collaboration: Choose your preferred communication method at all times, without needing to leave Teams.
- Easy Remote Work: Employees can get in touch through their laptop or phone, no matter where they are, without losing access to meeting notes or tasks.
- Seamless Workflows: Connect your Teams Calling plan with Microsoft 365 and other workflow solutions.
- Smarter Budgeting: Eliminate costly on-premise phone systems and unpredictable maintenance costs.
Why Choose Austin Technology?
Our local team of Service Desk engineers, field technicians, and support staff use proven ITIL frameworks to solve any problems you experience while using Microsoft Teams Calling.
You’ll have a single point of contact who truly understands your Microsoft environment and keeps it aligned with your long-term goals.
Based right here in Perth, we triage all support tickets within 15 minutes. Our experts work efficiently and transparently to keep your systems running smoothly.
We take full ownership of your Microsoft Teams Calling plan, proactively addressing issues before they escalate – and seeing them through to resolution.
Our Microsoft Teams Calling solutions are backed by clear service level agreements (SLAs), detailed reporting, and continuous improvement.
Security is at the core of everything we do. Our team applies the ACSC Essential Eight, alongside modern detection and response technologies.
Our service model is structured around measurable KPIs, ensuring quality, accountability, and satisfaction.
As a Perth-based provider with deep roots in the local business community, we’re here for you whether you’re a growing startup or an established enterprise.
What We Offer
We ensure Microsoft Teams Calling slots neatly into your IT infrastructure, without disrupting operations or complicating workflows.
- Seamless implementation into your Microsoft environment
- Compatibility with CRM platforms and contact centre systems
- Auto-attendant and call routing linked to your business processes
- Integration with on-premises PBX if required
Using Teams Calling, we bring voice, chat, meetings, and file sharing into one place. Communications are simplified, and productivity is improved.
- All-in-one communication within Microsoft Teams
- Centralised contact management and presence indicators
- Native support for mobile and desktop devices
- High-definition video and audio conferencing
Our security solutions are built on Microsoft’s own infrastructure and supported by our in-house expertise, to ensure maximum protection.
- End-to-end encryption for calls and data
- Multi-factor authentication and conditional access policies
- Compliance with Australian data privacy regulations
- Integration with advanced threat protection and monitoring tools
Setup is only half the equation. Our local team provides onsite and remote support for Perth-based businesses.
- 24/7 access to our Perth-based service desk
- Proactive monitoring and issue resolution
- Regular service reviews and reporting
- Dedicated Service Delivery Manager for strategic alignment
Open Up Your Communication Lines with Austin Technology
With our help, implementing Microsoft Teams Calling is straightforward and stress-free. Wherever your team is located, whatever their preferred collaboration style is, we make it possible. Say goodbye to stressful miscommunications and hello to improved efficiency.
Sign up for a no-commitment, no-charge appointment, and discover how a Microsoft Teams Calling plan can benefit you.
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