Unified Communications Perth
Maintain secure, uninterrupted communications, supported by expert monitoring and security, so your team can work, collaborate, and talk anywhere, anytime.
Improve Team Collaboration and Communication with Managed UC Solutions
Without unified communication (UC), businesses risk facing operational inefficiencies, missed opportunities, and communication breakdowns.
Austin Technology’s managed unified communications services bring together voice, video, messaging, and other essential collaboration tools into one easy-to-manage platform.
By unifying your communication platforms, your team members can stay connected seamlessly from any device, whether they’re in the office or working remotely.
As a trusted unified communications service provider in Perth, we tailor our services to meet the unique needs of your business. Our dedicated team of specialists offers expert support and management for your unified communications services.
From implementation to ongoing maintenance, our team ensures that your team collaborations and communications remain reliable, secure, and up-to-date, no matter where they’re working from.
Why choose Austin Technology?
Chris Wade Senior Solutions Engineer
Certified Hosted PBX Specialists
Our team is certified in 3CX and other cloud-based phone systems, able to provide high quality telephony support.
Rapid Responses
We triage and address support ticket requests within a 15-minute window to resolve your issues swiftly.
Unlimited Support
Our dedicated team is available around the clock to provide you with the support you need, when you need it.
Essential 8 Security Alignment
We align the security measures of your UCaaS platforms with Australia’s certified risk mitigation strategies.
Modern Communication Solutions
Gain access to advanced UC solutions and tools for comprehensive management of your business communications.
Accountability and Transparency
Our team proactively addresses UC issues at the root, and sees them through to resolution.
All-in-One Service
Eliminate the need for multiple vendors with our end-to-end unified communications services and support.
Strong Local Presence
We are deeply embedded in Perth’s community, and committed to supporting our diverse local businesses.
Our Core Services: Unified Communications for Perth Businesses
Austin Technology’s managed UC solutions allow companies to integrate voice, video, messaging, and other communication platforms into a single system.
Our Unified Communications as a Service (UCaaS) solutions offer a complete, cloud-based solution. By delivering UC via the cloud, your business can enjoy flexible and cost-effective communication and collaboration tools, enabling seamless connectivity across all devices and locations.
- Full-featured unified communications solutions
- Access from anywhere, on any device
- Cost-effective, reducing the need for on-premise infrastructure
- Enhanced security with 24/7 monitoring
Our hosted 3CX PBX solution provides a reliable, cloud-based phone system that delivers video conferencing, call routing, and call recording, reducing the cost of overheads. This easy-to-manage system is scalable to your needs, making it perfect for businesses of any size.
- Advanced call management features
- Fully hosted and managed
- Voicemail to email and call recording
- Seamless integration with collaboration tools
With our Microsoft Teams Calling support, you can integrate your phone system directly with Teams, giving your team members the ability to make and receive calls from anywhere, using a single platform.
- Seamless integration with Microsoft Teams
- Secure, cloud-based voice calling
- Increased productivity with a unified platform
- Advanced call recording and analytics capabilities
Our unified communications (UC) solutions integrate smoothly with a wide range of communication platforms and business systems. From CRM and ERP systems to other collaboration and communications tools, we ensure that your UC setup works in harmony with your existing technologies.
- Customised integrations with existing platforms
- Increased productivity through automated workflows
- Enhanced user experience with seamless system interactions
- Support for major business applications
Austin Technology provides expert onsite installations in Perth for your unified communications solutions. Our team of certified engineers ensures your system is set up correctly, guaranteeing a smooth transition with minimal disruption to your business operations.
- Professional setup by certified engineers
- Customised configurations based on your requirements
- Hands-on support during and after installation
- Minimal downtime for your business
Our managed UC services extend to comprehensive managed telephony solutions. We handle everything from phone system setup and maintenance to ongoing support, ensuring that your business communications run smoothly and efficiently.
- Fully managed, cloud-based telephony services
- Proactive monitoring and maintenance
- 24/7 support for maximum uptime
- Scalable UCaaS solutions tailored to your business needs
Powered by Leading Partners
Discover Efficient, Secure, and Reliable UCaaS Solutions
Transitioning to a Unified Communications as a Service (UCaaS) solution eliminates the need for costly hardware upgrades and ongoing maintenance. By utilising our cloud service, your business can achieve significant cost savings while enhancing work-from-anywhere capabilities.
With integrated communications tools like Microsoft Teams and cloud-based phone systems, our UC as a Service ensures your team can collaborate and communicate effortlessly. Features such as video conferencing, instant messaging, and call recording allow for more efficient communication and collaboration, whether your people are in the office, at home, or on the road.
With Austin Technology, you’ll experience the benefits of UCaaS, including increased efficiency and a robust, secure cloud service that adapts as your company grows.
Average support
waiting time
Customer
satisfaction score
Long-term clients
8+ years contracts
15+
Years in
IT business
Stay Connected with the Unified Communications Solutions Your Business Needs
As a leading unified communications service provider in Perth, Austin Technology combines local expertise with global technology solutions. We understand the communication needs of businesses in the region, ensuring that our UCaaS solutions are tailored to meet both current and future requirements.
Whether you’re in need of a cloud-based phone system, call recording, or advanced communications features, our managed UC solutions ensure that your team remains connected and productive.
Latest Insights
Keep up with the latest trends and news
Contact us
Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.
There are several benefits to using an MSP, including:
- Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
- Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
- Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
- Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
- Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
