IT Outsourcing Services
Outsource all your IT needs to a leading IT company in Perth, and gain access to a wide range of IT services, expert technical support, and innovative solutions.
Keep Your Systems Optimised and Secure with Outsourced IT Support
Do you need Level 1 and 2 support? Do you need someone to look after your IT infrastructure? Austin Technology’s IT outsourcing services can make this happen at a fraction of the cost that you would pay for an in-house IT team.
Partnering with Austin Technology means you gain access to a team of certified professionals ready to handle complex IT environments. Our expertise in a wide range of outsourced IT managed services ensures your business processes are reliable and efficient.
Experience the peace of mind that comes with knowing your IT infrastructure is in expert hands, enabling you to drive growth in your operations.
Why choose
Austin Technology?
Chris Wade - Senior Solutions Engineer
Certified IT Team
Our certified team is ready to handle your IT outsourcing services needs with proficiency and reliability.
Immediate Attention
Our rapid response times provide immediate attention to your technical issues, ensuring minimal disruption.
Unlimited IT Support
With our 24/7 unlimited IT support, you can rely on us to keep your IT infrastructure running smoothly.
ACSC Essential 8 Specialisation
We will align your security measures with the ACSC Essential 8 to keep your business protected against cyber threats.
Innovative IT Solutions
Our approach to managed services outsourcing includes the latest technologies to support your business goals.
Accountability and Commitment
Our commitment to accountability ensures that you receive reliable and consistent support.
End-to-End IT Services
Our experienced team provides every IT service you need, from managed IT and cyber security to cloud services.
Strong Local Presence
Located in the heart of Perth, we can offer personalised and responsive business IT support.
Our Core Services: Trusted IT Outsourcing for Perth Businesses
Our comprehensive range of IT outsourcing services ensures your business operations run smoothly, and is designed to meet the diverse needs of businesses across various industries.
Ensure your business’s IT infrastructure operates at peak performance with our comprehensive managed IT services. We handle everything from setup to ongoing maintenance, allowing you to focus on your core business activities.
- 24/7 monitoring
- Regular maintenance
- Patching and updates
- Managed backups
- Configuration management
Protect your business from cyber threats with our robust cyber security services. We provide a multi-layered approach to security, ensuring your data and systems are secure.
- Threat detection and response
- Data protection
- Compliance management
- Security audits
- Employee cyber awareness training
Leverage the power of the cloud with our comprehensive cloud services. We offer tailored solutions to help you migrate, manage, and optimise your cloud environment.
- Cloud migrations
- Azure management
- Microsoft 365 support
- Cloud backups
Experience unparalleled support with our dedicated helpdesk services. Our team is available around the clock to assist with any IT issues, ensuring minimal disruption to your business operations.
- 24/7 support
- Quick issue resolution
- Remote assistance
Seamless IT Outsourcing Services that Enhance Your Business Operations
When one of your staff has a question or needs help with a program or IT device, they should have immediate access to technical support.
As a leading IT company in Perth, our outsourced IT support enables you to leverage a whole support team of technical staff at a fraction of hiring them yourselves. Our streamlined processes, best practices, and advanced technologies will empower your business with a wide range of unparalleled IT services – at a fraction of the cost of hiring your own IT people.
Whether you’re a small business seeking cost savings or a large enterprise looking for comprehensive IT support, our outsourced IT managed services are designed to drive your business forward.
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Focus on Strategic Business Tasks and Leave the IT Issues to Us
By partnering with Austin Technology as your IT company in Perth, you gain access to a wide range of cost-effective managed services outsourcing, including cloud services, hardware and software management, IT project management, and much more. Our customer-centric approach and commitment to satisfaction ensure we deliver exceptional customer service tailored to your unique requirements.
We invest in the best technologies available in order to address IT user problems remotely. This means that instead of having to call in to schedule an onsite visit with one of our engineers, our engineers can quickly assist your users remotely.
Reach out to our friendly team today, and discover why we are the preferred choice for business IT support and outsourced IT services in Perth.
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FAQs for Businesses
Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.
We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.
Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.
Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.
Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.
Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.
Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.
No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.
Ready To Make The Switch?
If your IT partner has stopped keeping up, let us step in.
Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”
Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.
