IT Support Perth
Experience the difference that dedicated, professional IT services can make in keeping your business running efficiently and effectively.
Delivering the IT Support Services Perth Businesses Need
At Austin Technology, we offer comprehensive IT support services in Perth, designed to keep your computer systems running smoothly and aligned with your business goals.
From managed IT support Perth businesses rely on to proactive tech and onsite IT support, we offer a wide range of services to cover all your IT needs.
Our expertise includes managing Microsoft Office 365, hardware and software maintenance, and ensuring your computer systems are always up-to-date and secure.
We understand that no two companies are the same. That’s why we offer customised IT support for small businesses and larger organisations alike, ensuring that our solutions align perfectly with your unique business goals and technical requirements.
Whether you need onsite IT support or remote assistance, our range of services is crafted to offer peace of mind, allowing you to focus on your core business activities while we handle your day-to-day IT challenges.
Why choose Austin Technology?
Chris Wade Senior Solutions Engineer
Rapid Responses
We prioritise incoming support requests and guarantee a response within 15 minutes.
Expert IT Support
Our dedicated support team is dedicated to ensure your systems experience minimal downtime.
Essential 8 Alignment
We align your security with the ACSC Essential Eight framework to mitigate cyber risks.
Targeted IT Solutions
We deliver innovative, tailored IT solutions for effective and efficient service management.
Targeted IT Solutions
We deliver innovative, tailored IT solutions for effective and efficient service management.
Proactive Issue Resolution
We take ownership of IT problems and ensure issues are resolved with a high level of accountability.
End-to-End Services
Eliminate the need for multiple providers with our all-inclusive IT support services.
Dedicated Local Support
As a Perth-based IT support provider, we are committed to serving the local community.
Our Core Services: Small Business IT Support in Perth
Austin Technology’s reliable IT support services are flexible and designed to provide you with efficient operations. Our highly skilled team is here to ensure your business runs smoothly every day.
Keep your business’s critical server infrastructure optimised, secure, and always available. Our team will handle everything from server setup and maintenance, to monitoring and updates.
- 24/7 monitoring
- Regular maintenance
- Patching and updates
- Managed backups
- Configuration management
Comprehensive network management including design, implementation, and ongoing support to keep your network running smoothly, enhancing connectivity, security, and performance.
- Switches and routers
- Firewall management
- Content filtering
- LAN and WAN setups
Ensure your computer systems are always updated, secure, and functioning optimally, reducing technical issues and enabling your team to work efficiently without interruption.
- High workstation availability
- Secure pathing
- Enterprise-class endpoint security
- Driver and application updates
- Resource monitoring
- Regular automated cleaning
On-demand business IT support in Perth (8am to 5pm) gives your employees the assistance they need to resolve IT issues quickly and effectively, maintaining optimal productivity and user satisfaction.
- Highly qualified help desk engineers
- Rapid responses
- Engineers who avoid tech jargon and know your name
- Tickets are logged and responded to in accordance with your SLA
- Unlimited day-to-day IT support
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Prompt and Efficient IT Support for Your Business Needs
When it comes to delivering small business IT support in Perth, Austin Technology stands out as a trusted provider dedicated to helping your business achieve its objectives with ease.
As a client-focused IT support firm, we build long-term partnerships with our clients, delivering consistent and dependable IT support and services that align with your business goals. From managing your Microsoft 365 environment to resolving day-to-day technical issues, our IT solutions are designed to support, secure, and manage all aspects of your IT infrastructure.
We’re here to support your success. Let our team of experienced IT technicians ensure your business runs smoothly, so you can achieve your long-term goals without the hassle of technical issues.
Average support
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Long-term clients
8+ years contracts
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Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.
There are several benefits to using an MSP, including:
- Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
- Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
- Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
- Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
- Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
