Careers at Austin Technology
IT careers in Perth, with a path you can see
Join a team of 30+ people looking after more than 300 organisations from our Subiaco office. Hybrid working, paid certifications and a defined path from service desk to senior engineer.
- L1 to L3A defined path, with clear expectations at every level
- 300+Client organisations, so no two weeks look the same
- 5,000+Endpoints we manage and secure
- ISO27001 and 9001 certified, so you learn to do it properly
01The work
Real variety, and the support to handle it
We look after engineering firms, medical practices, mining and resources companies, not for profits and professional services businesses. No two environments are the same, so you build breadth quickly, with senior engineers close by when you need them.
Microsoft cloud
Microsoft 365, Entra ID, Intune, Azure and Teams across many client tenants, managed with proper multi tenant tooling.
Microsoft Solutions Partner for Modern Work and SecuritySecurity
Managed detection and response, application allowlisting, email security and Essential Eight uplift for clients who need the evidence.
SecureShield plans across 150+ organisationsInfrastructure
Our own private cloud on Proxmox, Ceph and Hyper-V in Perth datacentres, plus networks, firewalls and backup.
AustinCloud, hosted in WAAutomation and projects
Scripting, deployment automation, Power BI reporting and projects from office fit outs to cloud migrations.
Project work alongside day to day support02Your path
A defined path from L1 to L3, and beyond
Each level has clear expectations for skills, responsibilities and certifications, so you always know what the next step takes and the support you will get to reach it.
Service Engineer
First point of contact for our clients. You resolve day to day issues and learn our tools and processes, while building the communication skills everything else rests on.
Certification focusMicrosoft 365 and endpoint fundamentals
- Service desk and user support
- Microsoft 365 administration
- Clear notes on every ticket
Systems Engineer
You take escalations, run smaller projects and look after Microsoft 365, Intune, networking and backups across a portfolio of clients.
Certification focusMicrosoft administrator certifications
- Level 2 escalations
- Intune and identity
- Networks and backups
Senior Systems Engineer
You own complex problems end to end, lead projects, design solutions and mentor the engineers coming up behind you.
Certification focusMicrosoft security and Azure, plus vendor certifications in our stack
- Complex escalations
- Project leadership
- Mentoring
Lead, architect or specialise
Where you go from L3 depends on what you are good at and what you enjoy: designing solutions, leading a team or running service delivery.
Roles on our team todaySolutions Engineer, Solutions Architect, Team Lead, Service Delivery Manager
03What we offer
What you get working here
The three things we commit to, and the everyday things that make the job easier.
Hybrid working
Hybrid arrangements agreed with your lead to suit your role and your life. Office time varies by role, and we are clear about expectations from the first conversation.
Paid certifications
We fund Microsoft and vendor certifications and give you time to prepare, because better qualified engineers mean better results for clients.
A defined path
Clear expectations at each level from L1 to L3, so progression is based on skills you can see, not guesswork.
Senior engineers on hand
You are never stuck on your own. Escalation paths are clear and our senior engineers share what they know.
Work done properly
We are ISO 27001 and ISO 9001 certified, so you learn documented, secure ways of working that stay with you for your whole career.
A Subiaco base
Our office is on Hay Street in the heart of Subiaco, close to cafes and public transport.
04Who does well here
You will enjoy it here if this sounds like you
Technical skill matters, but these decide whether someone thrives. Our six values are on the About page.
You will enjoy it if Good fit
- +You like variety and learning a new environment every week
- +You explain things plainly, without the jargon
- +You own a problem until it is fixed, not until it is handed off
- +You want to keep getting certified and keep moving up
- +You back your teammates and ask for help when you need it
Probably not for you if Not a fit
- ×You would rather work on one system for years
- ×You prefer to pass problems on rather than finish them
- ×You would rather not talk to the people you support
- ×You are looking for a fully remote role
- ×You see documentation as someone else's job
05The team
Some of the people you would work with
Engineers, leads and specialists, all based in Subiaco.
Arthur Lipiec
Service Team Lead
Brady Hough
Senior Systems Engineer
Kinkini Kirinda
Solutions Engineer
Israel Van Der Roest
Solutions Engineer
Jamie Webb
Systems Engineer
Dev Sandhu
Systems Engineer
Marshall Jayathilake
Network Engineer
Harmeet Kaur
Service Engineer
Behind them sits the rest of the service desk, projects and security team.
Meet the whole team06Hiring process
What to expect when you apply
Four steps, and an answer either way.
- Apply
Send your CV
Your CV and a short note about what you are looking for. It takes about five minutes.
- Talk
Intro call
A conversation about your experience, what you want next and whether the role fits.
- Solve
Technical conversation
A practical chat with one of our senior engineers about real scenarios. No trick questions.
- Meet
Meet the team
Visit the Subiaco office and meet the people you would work with. Then we decide and let you know either way.
07Open roles
Current opportunities
There are no advertised roles right now. These are the roles we hire for most often. Register your interest and we will contact you when one opens.
Service Engineer (L1)
Service desk and user support for clients across Perth and WA, with a clear path to L2.
Subiaco / hybrid / service deskSystems Engineer (L2 and L3)
Escalations, projects and platform work across Microsoft 365, networks, security and backup.
Subiaco / hybrid / engineeringSolutions and project roles
Solution design, project delivery and architecture for clients planning change.
Subiaco / hybrid / projects and architecture08Questions
Questions candidates ask
Anything else, ask us when you register your interest.
01Do you offer hybrid working?
Yes. Hybrid arrangements are agreed with your lead to suit the role. Office time varies by position, and we are clear about expectations from the first conversation.
02Do you pay for certifications?
Yes. We fund Microsoft and vendor certifications that fit your path and give you time to prepare for them.
03How does progression work?
Each level from L1 to L3 has defined expectations for skills, responsibilities and certifications. You and your lead can see where you are and what the next step takes.
04I am early in my IT career. Should I apply?
Our L1 service engineer roles are the first step on the path. Solid fundamentals and good communication matter most at that level, and we help you build from there.
05Where is the office?
Level 2, 541 Hay Street, Subiaco WA 6008.
Tell us where you want to take your career, and we will be in touch.
Send us your details and CV. If there is a suitable role now, we will contact you. If not, and you are happy for us to, we will keep your details on file and get in touch when one opens.
- Hybrid working agreed to suit your role.
- Paid Microsoft and vendor certifications, with time to prepare.
- A defined path from L1 to L3 and beyond.
Register your interest
Takes about five minutesWe only use your details for recruitment. See our privacy policy.