IT jobs and careers with a clear path

Join a team of 30+ people looking after more than 300 organisations. Hybrid working, paid certifications and a defined path from service desk to senior engineer.

See open roles Register your interest
Two Austin Technology engineers talking through a project on a tablet
  • L1 to L3A defined path, with clear expectations at every level
  • 300+Client organisations, so no two weeks look the same
  • ISO27001 and 9001 certified, so you learn it properly
  • Top 50MSP in Australia, three years running

Trusted by 300+ organisations, including

thyssenkruppInterContinental EnergyAlliance NickelCarers WAAcclaim AccountingKoch SolutionsCallidus Process Solutions

Real variety, and the support to handle it

We look after engineering firms, medical practices, mining and resources companies, not for profits and professional services businesses. No two environments are the same, so you build breadth quickly, with senior engineers close by when you need them.

Want to see who you would work with? Meet the team.

An Austin Technology engineer working through a client issue with a colleague

  • Microsoft cloud

    Microsoft 365, Entra ID, Intune, Azure and Teams across many client tenants, managed with proper multi tenant tooling.

  • Security

    Managed detection and response, application allowlisting, email security and Essential Eight uplift for clients who need the evidence.

  • Infrastructure

    AustinCloud, our own private cloud in Perth data centres, plus networks, firewalls and backup.

  • Automation and projects

    Scripting, deployment automation, Power BI reporting and projects from office fit outs to cloud migrations.

A defined path from L1 to L3, and beyond

Each level has clear expectations for skills, responsibilities and certifications, so you always know what the next step takes and the support you will get to reach it.

Two Austin Technology engineers smiling over a laptop at their desks
  1. 01
    Level 1

    Service Engineer

    First point of contact for our clients. You resolve day to day issues, learn our tools and processes and build the communication skills everything else rests on. Certification focus: Microsoft 365 and endpoint fundamentals.

  2. 02
    Level 2

    Systems Engineer

    You take escalations, run smaller projects and look after Microsoft 365, Intune, networking and backups across a portfolio of clients. Certification focus: Microsoft administrator certifications.

  3. 03
    Level 3

    Senior Systems Engineer

    You own complex problems end to end, lead projects, design solutions and mentor the engineers coming up behind you. Certification focus: Microsoft security and Azure, plus vendor certifications in our stack.

  4. 04
    Beyond L3

    Lead, architect or specialise

    Designing solutions, leading a team or running service delivery. Roles on our team today include Solutions Engineer, Solutions Architect, Team Lead and Service Delivery Manager.

What you get working here

Three things we commit to from your first day.

  1. Hybrid working

    Hybrid arrangements agreed with your lead to suit your role and your life. Office time varies by role, and we are clear about expectations from the first conversation.

  2. Paid certifications

    We fund Microsoft and vendor certifications and give you time to prepare, because better qualified engineers mean better results for clients.

  3. A defined path

    Clear expectations at each level from L1 to L3, so progression is based on skills you can see, not guesswork.

You will enjoy it here if this sounds like you

Technical skill matters, but these decide whether someone thrives. Our six values are on the About page.

You will enjoy it if

  • You like variety and learning a new environment every week
  • You explain things plainly, without the jargon
  • You own a problem until it is fixed, not until it is handed off
  • You want to keep getting certified and keep moving up
  • You back your teammates and ask for help when you need it

Probably not for you if

  • You would rather work on one system for years
  • You prefer to pass problems on rather than finish them
  • You would rather not talk to the people you support
  • You are looking for a fully remote role
  • You see documentation as someone else's job

What to expect when you apply

Four steps, and an answer either way.

  1. 01

    Send your CV

    Your CV and a short note about what you are looking for. It takes about five minutes.

  2. 02

    Intro call

    A conversation about your experience, what you want next and whether the role fits.

  3. 03

    Technical conversation

    A practical chat with one of our senior engineers about real scenarios. No trick questions.

  4. 04

    Meet the team

    Visit the office and meet the people you would work with. Then we decide and let you know either way.

Current opportunities

There are no advertised roles right now. These are the roles we hire for most often. Register your interest and we will contact you when one opens.

Service Engineer (L1)

Service desk and user support for clients across Perth and WA, with a clear path to L2.

Subiaco / hybrid / service desk

Systems Engineer (L2 and L3)

Escalations, projects and platform work across Microsoft 365, networks, security and backup.

Subiaco / hybrid / engineering

Solutions and project roles

Solution design, project delivery and architecture for clients planning change.

Subiaco / hybrid / projects and architecture

Questions candidates ask

Anything else, ask us when you register your interest.

An Austin Technology engineer smiling while he works through a task

Related services and reading

Do you offer hybrid working?

Yes. Hybrid arrangements are agreed with your lead to suit the role. Office time varies by position, and we are clear about expectations from the first conversation.

Do you pay for certifications?

Yes. We fund Microsoft and vendor certifications that fit your path and give you time to prepare for them.

How does progression work?

Each level from L1 to L3 has defined expectations for skills, responsibilities and certifications. You and your lead can see where you are and what the next step takes.

I am early in my IT career. Should I apply?

Our L1 service engineer roles are the first step on the path. Solid fundamentals and good communication matter most at that level, and we help you build from there.

Where is the office?

Level 2, 541 Hay Street, Subiaco WA 6008.

Register your interest

Tell us where you want to take your career, and we will be in touch.

Send us your details and CV. If there is a suitable role now, we will contact you. If not, and you are happy for us to, we will keep your details on file and get in touch when one opens.

  • Hybrid working agreed to suit your role.
  • Paid Microsoft and vendor certifications, with time to prepare.
  • A defined path from L1 to L3 and beyond.

Register your interest

Takes about five minutes

We only use your details for recruitment. See our privacy policy.