Managed network services firewall to wifi
Your firewall, switches, wifi and the links between your sites, designed, set up, monitored and updated by our engineers. One team owns the whole network, so when something stops, you make one call.
Your price in two minutes, no email needed. Or call 1300 787 429.
★★★★★ 4.9 on Google from 60+ reviews
- GoldWatchGuard partner, for business firewalls
- 24/7Connectivity monitoring on Monitoring, Managed and Partner
- 300+Businesses supported by our team
- ISO 27001certified, audited every year
Trusted by 300+ organisations, including
Signs your network needs an owner
Most office networks were set up once and then left alone. These are the four problems we find most often when we take one over.
The firewall has not been touched in years
Old firmware, lapsed security subscriptions and rules nobody can explain. The box still passes traffic, but it has stopped protecting you.
FixCurrent firmware, security subscriptions renewed and every rule reviewed, tidied and documented.
The wifi drops in half the office
Consumer routers, access points in the wrong place and staff, guests and devices all sharing one network.
FixA site survey, business grade access points where the signal is needed and separate networks for staff and guests.
Every site does its own thing
Branch offices with different equipment, links that drop without warning and remote access that only works on a good day.
FixOne design for every site, joined with managed SD-WAN and managed from one place.
Nobody knows how it is set up
The passwords went with a former provider, there is no diagram and every change is a guess.
FixA documented network, passwords stored securely, configuration backed up and every change logged.
Tell us about your firewall, switches, wifi and links. A technical consultant will scope it with you and send a plan and a fixed quote.
Everything between the internet and the desk
We design it, install it, monitor it and keep it up to date, and we are the ones who get the call when it misbehaves.
Managed firewalls
Business firewalls with intrusion prevention, web filtering and application control, kept current with their security subscriptions.
Managed SD-WAN
Your sites joined over nbn, fibre and 4G, with traffic sent over the best link available.
Switching
Managed switches that keep staff, guests, phones and cameras on separate networks, so one problem cannot spread.
Business wifi
Access points placed from a site survey, with guest wifi kept away from your business systems.
Secure remote access
A VPN protected by multi factor authentication for staff at home or on site, instead of systems left open to the internet.
Monitoring and updates
Devices monitored, firmware updated in agreed maintenance windows and configuration backed up, so a failed device is replaced quickly.
Network security services that close the easy doors
Attackers look for the easiest way in. On most small business networks, that is one of these three.
Separate what matters
Staff, guests, phones, printers and cameras on their own networks, so a compromised device cannot reach your servers and files.
Check what comes in and out
Firewall rules kept tight, with intrusion prevention and web filtering blocking known bad sites and traffic before it reaches a computer.
No doors left open
No remote desktop or admin pages exposed to the internet. Remote access goes through a VPN with multi factor authentication.
The network is one layer. Devices, accounts and staff need protecting too. See what our cyber security team covers.
Managed SD-WAN, MPLS or a VPN
If you have more than one site, how they are joined decides how fast shared systems feel and what happens when a link drops.
| Compare | Managed SD-WANWhat we usually recommend | MPLSCarrier private network | Site to site VPNFirewall to firewall |
|---|---|---|---|
| What it is | Your sites joined over ordinary internet links, managed as one network | A private network from a single carrier | An encrypted tunnel between two firewalls |
| Cost | Lower, because it uses standard business internet | Higher, with longer contracts | Low, but grows harder to manage with each site |
| If a link fails | Traffic moves to another link automatically | Depends on the carrier's backup service | The tunnel drops until the link is back |
| Best for | Two or more sites, or any site that cannot go offline | Businesses already locked into a carrier contract | Two sites with simple needs |
Swipe the table sideways to see every column.
The internet links themselves are ordered and managed by us too. See business internet.
From review to fully managed
You get a written plan and a fixed quote before anything changes. We keep what is still good and replace only what needs it.
- 01Review
Network review
We check your firewall, switches, wifi, links and licences, and walk the office to see where the signal drops.
- 02Plan
Design and quote
A plan showing what stays, what changes and why, with a fixed quote for the hardware and the work.
- 03Install
Switch over after hours
New equipment is set up and tested before it goes in, and the switch over happens after hours.
- 04Manage
Looked after from then on
Monitoring, updates, documentation and support from the team that looks after the rest of your IT.
- Mining services
Koch Solutions
More than 100 users across Perth and Port Hedland, with systems moved to NEXTDC P2 and fibre links between the sites.
- Healthcare
FAST Emergency Care
A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.
- Engineering
Powertech
Essential Eight Maturity Level Two alignment, and approval to start work with a defence grade client.
- Client stories
All client stories
Sixteen stories with the numbers.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificateNetwork questions
What owners and office managers ask before we take over their network. Anything else, call 1300 787 429.
Do we have to replace our firewall?
Not always. If your firewall is still supported by its maker and its security subscriptions can be renewed, we update it, review the rules and take it over. If it is out of support, we will say so and quote a replacement, because an unsupported firewall stops receiving security fixes.
Which firewalls do you use?
We are a WatchGuard Gold partner and use WatchGuard firewalls for most new installs, because they are built for businesses of your size and managed centrally. If you already have another brand that is still supported, we can look after it until it is due for replacement. Read our guide to WatchGuard firewalls.
What is SD-WAN and do we need it?
SD-WAN joins your sites over ordinary internet connections, such as nbn, fibre and 4G, and sends each type of traffic over the best link at the time. If one link drops, traffic moves to another without anyone noticing. It suits businesses with two or more sites, or a single site that cannot afford to go offline. A single small office usually does not need it.
Can you fix our wifi?
Yes. Most wifi problems come from consumer equipment, access points in the wrong place or too many devices on one network. We survey the office, place business grade access points where the signal is needed and separate staff, guest and device networks so each one works properly.
Do you look after the internet connection as well?
Yes. We choose, order and manage business internet, backup links and the connections between sites, so one team owns everything from the carrier to the desk. See business internet.
Is network management part of our support plan?
Monitoring and management of your firewall, switches and wifi is part of our managed IT plans. New hardware, security subscriptions and upgrade projects are quoted separately, with the price agreed before any work starts.
Will a network upgrade disrupt the office?
We plan it so it does not. Equipment is set up and tested before it goes in, and the switch over is done after hours, so staff finish on the old network and start the next morning on the new one.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Get a network
that just works.
Tell us about your firewall, switches, wifi and links. A technical consultant will scope it with you and send a plan and a fixed quote.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or email sales@austintechnology.com.au