Azure managed services
Azure managed services with the bill kept in check
We design, migrate, secure and run Microsoft Azure for your business, with a monthly review of the bill so it does not creep. We also run our own Perth private cloud, so we will tell you when a workload belongs somewhere other than Azure.
- 5,000+Endpoints managed for more than 300 client organisations
- 15yrsRunning servers, networks and cloud for businesses
- 3Local data centres behind AustinCloud, for workloads that suit private cloud better
- ISO27001 and 9001 certified, audited externally by Compass Assurance Services
Trusted by businesses across WA
01Where it goes wrong
Signs your Azure needs an owner
Azure makes it easy to start and easy to overspend. These are the problems we find most often when we first look at a subscription.
The bill grows every month
Servers sized for the busiest day run all year, test machines never get switched off and nobody set a budget alert.
FixBudgets and alerts, right sizing and reserved pricing where usage is steady, reviewed with you every month.
Servers moved across as they were
A lift and shift from an old server room kept every old problem. Now each one runs on a meter.
FixEach workload reviewed on its own: resize it, rebuild it, replace it with a SaaS product or move it to a fixed cost platform.
Security left at the defaults
Management ports open to the internet, shared admin accounts and no logging to show who changed what.
FixSecurity baselines on every subscription: Entra ID sign in with MFA for admins, private networking and logging.
Slower since the move
Microsoft's Australian Azure regions are in New South Wales, Victoria and Canberra, so every request from an office in WA crosses the country.
FixEach workload placed to suit where its users are, with systems that need low latency kept closer to home.
02What we manage
Azure, looked after properly
Microsoft runs the platform. We run what you put on it: design, security, cost, backup and the monitoring and alerts we set up on the workloads we manage.
Design and governance
Subscriptions, naming, tags, budgets and access set up so every resource has an owner and a cost centre.
Subscriptions / tags / accessSecurity baselines
The same baselines we apply everywhere: Entra ID sign in with MFA, least privilege admin access and logging.
Entra ID / MFA / loggingAzure cost optimisation
A monthly look at usage and cost, with right sizing and reserved pricing where it pays.
Budgets / right sizing / reservationsBackup and recovery
Backup for each Azure workload and a recovery plan that has been tested, not just written.
Backup / restore tests / recovery plansAzure Virtual Desktop
A full Windows desktop and line of business apps for staff who work from home, site or a personal device.
Virtual desktops / remote appsHybrid connections
Office servers, AustinCloud and Azure linked securely, with identity managed in one place.
Site to site links / Entra ID / hybrid03Is it a fit
When Azure is the right call
We run Azure and our own private cloud, AustinCloud, so we have no reason to push you towards either. This is how we decide.
A strong fit Microsoft Azure
- +Applications built on Azure services, such as Azure SQL or app hosting
- +Workloads with big peaks or short lives, such as projects, testing and seasonal systems
- +Azure Virtual Desktop for staff who need a full Windows desktop from anywhere
- +Systems that need to sit close to Microsoft 365 and Entra ID
- +A recovery site for disasters without building a second server room
Probably another option We will say so
- ×Core systems that run all day every day, where fixed monthly pricing in AustinCloud is easier to budget
- ×Workloads that send a lot of data out of the cloud, where egress charges add up. AustinCloud has no data egress charges
- ×Systems that must keep data in Western Australia. AustinCloud runs in three data centres in WA
Want all three options side by side? Our cloud page compares AustinCloud, Azure and an on site server.
Compare cloud options
Planning a change to where things run?
Tell us what you have today. A technical consultant will scope it with you and send a fixed monthly price.
04Azure migration
How we move a workload to Azure
You get a plain English plan and a fixed quote before anything moves. Every cutover has a way back.
- Stage 1
Assess
We list your servers and applications, measure how they are used and decide which belong in Azure, which in AustinCloud and which should be retired.
- Stage 2
Design
Subscriptions, networking, identity, security baselines, backup and budgets designed before anything moves.
- Stage 3
Migrate in waves
Workloads move in planned groups. Each cutover window is agreed in advance, usually outside business hours, with a tested way back.
- Stage 4
Run and review
Monitoring and alerts we set up, patching and a monthly review of cost, security and backup health.
05Proof
Cloud moves we have planned and run
WA businesses whose servers we have moved, hosted and managed across public and private cloud. Each story is written up in full.
thyssenkrupp Industrial Solutions
More than 380 users across six locations and 144+ virtual servers, supported through a cloud transition and the IT change after the 2022 acquisition by FLSmidth.
Read the case studyPowertech
Moved from AWS to our private cloud as part of an Essential Eight program, then won a defence grade client. We match each workload to the right platform.
Read the case studyGlobal Cardiology
Grew from one clinic and 10 staff to seven locations and more than 100 staff on a private cloud and network we built for large imaging files.
Read the case studyRelated services and industries
06Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
01How much does Azure cost to run and manage?
Microsoft bills Azure on usage, so the bill moves month to month with what you run. Our management is a fixed monthly fee, quoted once we have scoped it with you. We set budgets and alerts so you see a change in cost before the invoice arrives.
02Is our data stored in Australia or in Perth?
Microsoft's Australian Azure regions are in New South Wales, Victoria and Canberra, and we keep your workloads in Australian regions. If a system needs to stay in Western Australia, AustinCloud runs in three Perth data centres.
03Should we use Azure or AustinCloud?
Often both. Azure suits applications built on its services, big peaks and virtual desktops. AustinCloud suits steady core systems that need fixed pricing, no egress charges or data kept in WA. When we scope it, we recommend a home for each workload.
04How long does an Azure migration take, and is there downtime?
It depends on how many systems move. The design stage gives you dates before we start. Each wave has a cutover window agreed with you in advance, usually outside business hours. We test a way back first.
05Are we locked in?
Not to us. Azure itself is pay as you go unless you choose reserved pricing, which trades a longer commitment for a lower rate. We explain that trade before you commit.
06Can you take over from our current Azure partner or work with our IT person?
Yes. We review what is running, document it and take over admin access in a planned handover. If you have an internal IT person, we agree who does what at the start and they keep full visibility of the subscription.
What our clients say
800+ reviews from the people who call our Perth service desk every day.
700+
30+
70+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“A calm and methodical engineer”
Chris Wade is a great engineer and I have a lot of respect for his professionalism. He approaches every issue with a calm and methodical attitude and communicates clearly so I always understand what is happening. His steady approach and reliability make a real difference to our team, and his support is always appreciated.
Paul GreenGlobal Cardiology
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
08Azure managed services
See where your Azure
money is going.
Tell us what you run in Azure, or what you are thinking of moving. A technical consultant will scope it with you and send a fixed monthly price.