Project delivery
IT project services, scoped, managed and delivered
We plan and deliver server upgrades, migrations, office moves and network projects, with one project lead from scope to handover. Projects are scoped and quoted before we start, so there are no surprises on your invoice.
- 100+Projects delivered for thyssenkrupp Industrial Solutions across six locations
- 15Years delivering IT projects for businesses across WA
- 300+Client organisations across Perth and regional WA
- ISO9001 certified for quality management, alongside ISO 27001
Trusted by businesses across WA
01When projects go wrong
Signs a project needs outside help
Most IT projects fail for ordinary reasons: a deadline nobody planned for, a scope that keeps growing or one person who holds all the knowledge.
Your servers are running out of support
Microsoft ends extended support for Windows Server 2016 on 12 January 2027. After that date, security updates are only available through its paid Extended Security Update program.
FixA planned server migration to our private cloud, Azure or new hardware, tested before cutover and timed around your business.
Your lease ends or you are moving office
Internet services, cabling, phones and Wi-Fi all have their own lead times, and the move date will not wait for them.
FixOne plan that covers carriers, cabling, network, phones and a tested first day in the new office.
Your last project ran over
The quote covered the easy parts, the rest was billed by the hour and the finish date kept moving.
FixA fixed quote with a written scope. Any change is priced and approved in writing before the extra work starts.
One person knows how everything works
Passwords, configurations and workarounds live in one head, so every change feels risky.
FixDocumentation and a handover pack delivered as part of every project, so the knowledge stays with the business.
02Projects we deliver
From one server to six locations
The same team designs, delivers and supports the result, so nothing is lost between the project and day to day support.
Server and infrastructure refresh
New servers, storage and virtualisation, sized for growth and built with backups from day one.
Servers / storage / virtualisationServer migration to the cloud
Workloads moved from an office server or another cloud into our private cloud or Azure, in planned stages.
AustinCloud / Azure / hybridMicrosoft 365 and SharePoint migrations
Email, files and old file servers moved into Microsoft 365, with permissions sorted before the move rather than after.
Exchange Online / SharePoint / OneDriveOffice relocations and fit outs
Carriers, cabling, comms room, phones and meeting rooms planned together and working on the first morning.
Internet / cabling / phones / Wi-FiNetwork and Wi-Fi upgrades
Switching, firewalls and Wi-Fi replaced or redesigned for more staff, more sites or more devices.
Switching / firewalls / Wi-FiSecurity rollouts
MFA, Intune, application control and other Essential Eight controls rolled out in stages, so staff keep working.
Essential Eight / Intune / MFA03How we run a project
IT project management, step by step
One project lead owns the plan, the budget and the communication with your team from start to finish.
- Step 1
Scope
A free scoping session with a project lead to agree what success looks like and what is out of scope.
- Step 2
Fixed quote
A written proposal with the scope, price, timeline and cutover plan. Nothing starts until you approve it.
- Step 3
Build and test
We build and test before anything goes live. Changes to scope are priced and approved in writing first.
- Step 4
Cutover
An agreed cutover window with a rollback plan, scheduled outside business hours where the work would disrupt staff.
- Step 5
Handover
Documentation, a handover pack and support while your team settles in, then managed support if you want it.
Have a project in mind?
Send us the outline. A technical consultant will scope it with you and come back with a fixed price.
04Office relocations
IT for an office move, planned from the lease date
An office move is an IT project with a fixed deadline. We plan it from the day you know the new address, so the first morning in the new office is a normal working day.
- 01Site survey and design
We walk the new space and design the comms room, cabling, Wi-Fi coverage and meeting rooms.
- 02Carrier orders placed early
Internet and phone services are ordered as soon as the address is confirmed, with a backup link where it matters.
- 03Cabling, network and Wi-Fi
Installed and tested before the move, so the network is ready when the desks arrive.
- 04Phones and meeting rooms
Numbers ported, handsets placed and Teams rooms set up to work from the first call.
- 05Move weekend
Servers, comms equipment and desks moved and reconnected outside business hours.
- 06First morning support
Engineers on hand to fix the small things before they slow your team down.
MTAWA has moved offices with us several times since 2013.
Phones and meeting rooms05Proof
Projects we have delivered
Real projects with real deadlines. Each story is written up in full.
Mowbray Architecture
Moved from iCloud and a PC acting as a server to SharePoint and OneDrive, with professional switching and UniFi Wi-Fi. The work was done over a weekend, and we then fitted out their office expansion.
Read the case studyKoch Solutions
Moved to hyperconverged infrastructure at NextDC P2, with Vocus metro Ethernet and dark fibre linking Perth and Port Hedland. We work alongside their German IT team.
Read the case studyPowertech
Migrated from AWS to our private cloud and aligned to Essential Eight ML2, which helped the firm win a defence grade client.
Read the case studyMore stories and related services
06Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
07Client view
What MTAWA says about working with Austin Technology
“Austin Technology provides us with extreme confidence in the stability of our networks and systems, consistently delivering exceptional IT support. Their proactive, responsive approach ensures that we have the support we need when we need it most.”
08Questions
IT project questions
What owners and IT managers ask before a project starts. Anything else, call 1300 787 429.
01How do you price IT projects?
With a fixed quote after a free scoping session. Projects are scoped and quoted before we start, so there are no surprises on your invoice. If you ask for something outside the scope, we price it and get your approval in writing before doing the work.
02How long does a project take, and how early should we plan an office move?
Every quote includes a timeline with dates, because it depends on the size of the job. Mowbray Architecture's move to SharePoint and OneDrive was done over a weekend. For an office move, talk to us as soon as you have a lease date, because carrier services and cabling have their own lead times.
03Will the cutover disrupt our staff?
We plan for it not to. Cutovers happen in an agreed window with a rollback plan, and work that would interrupt staff is scheduled outside business hours. Your team gets a short note beforehand explaining what changes and who to call.
04Do you take on projects if you are not our managed IT provider?
Yes. We deliver projects for businesses with their own IT team or another provider, and hand over full documentation at the end so whoever supports you next can take it from there.
05We have an internal IT person. How do you work with them?
The scope sets out who does what. For example, we can take the build and after hours work while your IT person handles users and testing. We work alongside Koch Solutions, whose own IT team is based in Germany.
06What happens after the project finishes?
You get documentation, a handover pack and support while your team settles in. If you want us to look after it from there, managed IT support starts from $45 per person per month ex GST.
09Next step
Scoped and quoted
before we start.
Tell us what the project needs to achieve. A technical consultant will scope it with you, then send a fixed price proposal with the timeline and cutover plan.