IT project services, scoped, managed and delivered
We plan and deliver server upgrades, migrations, office moves and network projects, with one project lead from scope to handover. Projects are scoped and quoted before we start, so you know the cost before work begins.
★★★★★ 4.9 on Google from 60+ reviews
- 100+Projects delivered for thyssenkrupp across six sites
- 15Years delivering IT projects
- 300+Client organisations supported by our team
- ISO9001 and 27001 certified, audited externally
Trusted by 300+ organisations, including
Signs a project needs outside help
Most IT projects fail for ordinary reasons: a deadline nobody planned for, a scope that keeps growing or one person who holds all the knowledge.
Your servers are running out of support
Microsoft ends extended support for Windows Server 2016 on 12 January 2027. After that, security updates are only available through its paid Extended Security Update program.
FixA planned server migration to our private cloud, Azure or new hardware, tested before cutover and timed around your business.
Your lease ends or you are moving office
Internet services, cabling, phones and Wi-Fi all have their own lead times, and the move date will not wait for them.
FixOne plan that covers carriers, cabling, network, phones and a tested first day in the new office.
Your last project ran over
The quote covered the easy parts, the rest was billed by the hour and the finish date kept moving.
FixA fixed quote with a written scope. Any change is priced and approved in writing before the extra work starts.
One person knows how everything works
Passwords, configurations and workarounds live in one head, so every change feels risky.
FixDocumentation and a handover pack delivered as part of every project, so the knowledge stays with the business.
Have a project in mind? Send us the outline. A technical consultant will scope it with you and come back with a fixed price.
From one server to six locations
The same team designs, delivers and supports the result, so nothing is lost between the project and day to day support.
Server and infrastructure refresh
New servers, storage and virtualisation, sized for growth and built with backups from day one.
Server migration to the cloud
Workloads moved from an office server or another cloud into our private cloud or Azure, in planned stages.
Microsoft 365 and SharePoint migrations
Email, files and old file servers moved into Microsoft 365, with permissions sorted before the move rather than after.
Office relocations and fit outs
Carriers, cabling, comms room, phones and meeting rooms planned together and working on the first morning.
Network and Wi-Fi upgrades
Switching, firewalls and Wi-Fi replaced or redesigned for more staff, more sites or more devices.
Security rollouts
MFA, Intune, application control and other Essential Eight controls rolled out in stages, so staff keep working.
IT project management, step by step
One project lead owns the plan, the budget and the communication with your team from start to finish.
- 01
Scope
A free scoping session with a project lead to agree what success looks like and what is out of scope.
- 02
Fixed quote
A written proposal with the scope, price, timeline and cutover plan. Nothing starts until you approve it.
- 03
Build and test
We build and test before anything goes live. Changes to scope are priced and approved in writing first.
- 04
Cutover
An agreed cutover window with a rollback plan, scheduled outside business hours where the work would disrupt staff.
- 05
Handover
Documentation, a handover pack and support while your team settles in, then managed support if you want it.
IT for an office move, planned from the lease date
An office move is an IT project with a fixed deadline. We plan it from the day you know the new address, so the first morning in the new office is a normal working day.
- 01
Site survey and design
We walk the new space and design the comms room, cabling, Wi-Fi coverage and meeting rooms.
- 02
Carrier orders placed early
Internet and phone services are ordered as soon as the address is confirmed, with a backup link where it matters.
- 03
Cabling, network and Wi-Fi
Installed and tested before the move, so the network is ready when the desks arrive.
- 04
Phones and meeting rooms
Numbers ported, handsets placed and Teams rooms set up to work from the first call.
- 05
Move weekend
Servers, comms equipment and desks moved and reconnected outside business hours.
- 06
First morning support
Engineers on hand to fix the small things before they slow your team down.
MTAWA has moved offices with us several times since 2013.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificate- Architecture
Mowbray Architecture
Off iCloud and a PC acting as a server onto SharePoint and OneDrive over a weekend, then their office expansion fitted out.
- Engineering
Koch Solutions
Infrastructure at NextDC P2 with metro Ethernet and dark fibre linking Perth and Port Hedland, run alongside their own IT team in Germany.
- Engineering
Powertech
Aligned to Essential Eight ML2, moved from AWS to our private cloud and went on to win a defence grade client.
- Client stories
All client stories
Sixteen stories with the numbers.
IT project questions
What owners and IT managers ask before they start. Anything else, call 1300 787 429.
How do you price IT projects?
With a fixed quote after a free scoping session. Projects are scoped and quoted before we start, so you know the cost before work begins. If you ask for something outside the scope, we price it and get your approval in writing before doing the work.
How long does a project take, and how early should we plan an office move?
Every quote includes a timeline with dates, because it depends on the size of the job. Mowbray Architecture's move to SharePoint and OneDrive was done over a weekend. For an office move, talk to us as soon as you have a lease date, because carrier services and cabling have their own lead times.
Will the cutover disrupt our staff?
We plan for it not to. Cutovers happen in an agreed window with a rollback plan, and work that would interrupt staff is scheduled outside business hours. Your team gets a short note beforehand explaining what changes and who to call.
Do you take on projects if you are not our managed IT provider?
Yes. We deliver projects for businesses with their own IT team or another provider, and hand over full documentation at the end so whoever supports you next can take it from there.
We have an internal IT person. How do you work with them?
The scope sets out who does what. For example, we can take the build and after hours work while your IT person handles users and testing. We work alongside Koch Solutions, whose own IT team is based in Germany.
What happens after the project finishes?
You get documentation, a handover pack and support while your team settles in. If you want us to look after it from there, managed IT support starts from $45 per person per month ex GST.
Scoped and quoted
before we start.
Tell us what the project needs to achieve. A technical consultant will scope it with you, then send a fixed price proposal with the timeline and cutover plan.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or email sales@austintechnology.com.au