Improve your cyber security posture, and prove it
Your security posture is how well your business would stand up to an attack today, and how clearly you can show it. We measure it against the Essential Eight, fix the gaps in order of risk and give you the evidence insurers, clients and auditors ask for.
Your price in two minutes, no email needed. Or call 1300 787 429.
★★★★★ 4.9 on Google from 60+ reviews
- $56.6kAverage cybercrime cost for a small business (ASD)
- $97.2kAverage for a medium business, up 55% (ASD)
- 72 hrsTo report a ransom payment, turnover over $3m
- ML1Essential Eight for InterContinental Energy, on our assessment
Trusted by 300+ organisations, including
Signs your security is harder to prove than it should be
Most businesses have some controls in place. The problem is knowing which ones work and showing it when someone asks.
An insurance renewal you cannot answer with confidence
Proposal forms ask about multi factor authentication, backups, patching and admin rights. A guess on the form is a risk if you ever need to claim.
FixAnswers checked against your real settings, with the evidence to back each one.
A client wants Essential Eight evidence
Larger clients and government work now check their suppliers, often with a deadline attached.
FixAn Essential Eight score and a plan to reach the level your clients ask for.
Nobody is sure who has admin rights
Old accounts, shared passwords and forgotten admin access build up quietly.
FixAdmin access reviewed and restricted, with multi factor authentication on every account that matters.
Alerts that nobody reads
Security tools raise alerts overnight and at weekends, and they sit unread until Monday.
Fix24/7 managed detection and response, with our team acting on what it finds.
Tell us who is asking about your security. A technical consultant will scope it with you and send a fixed quote. Or take the scorecard first.
How we lift your posture, in order of risk
Each step links to the service that delivers it. Most clients start with the assessment and move up from there.
Find out where you stand
A security assessment scored against the Essential Eight, with the gaps ranked by risk.
Close the Essential Eight gaps
Application control, patching, multi factor authentication, admin rights, macro settings, hardening and backups, lifted to the level you need.
Keep it managed
SecureShield plans, from Core to Control, maintained at Maturity Level One, and Command at Level Two.
Train your people
Simulated phishing campaigns and short training, so staff spot the email that gets past the filters.
Meet the rules that apply
SMB1001, ISO 27001, cyber insurance and client requirements mapped to the controls you have.
Prove it holds
A penetration test with a specialist partner once the controls are in place.
The Essential Eight, level by level
The Australian Signals Directorate sets three maturity levels. Picking the right target matters more than chasing the highest one.
| Compare | Maturity Level 1Most start here | Maturity Level 2Sensitive data | Maturity Level 3Targeted risk |
|---|---|---|---|
| Built to stop | Opportunistic attacks using widely available tools | Attackers willing to invest more time in a target and in their tools | Adaptive attackers who rely less on public tools and may focus on you specifically |
| Usually suits | A first target for most small and medium businesses | Businesses holding sensitive data or supplying larger clients, and DISP members on the corporate systems they use with Defence | Organisations at high risk of a targeted attack |
| Client example | InterContinental Energy, across the whole business, on our assessment | Powertech, aligned and approved by a new client | Assessed and quoted on request |
Swipe the table sideways to see every column.
Maturity levels as defined in the Australian Signals Directorate's Essential Eight Maturity Model. Cost figures in the hero are from the ASD Annual Cyber Threat Report 2024 to 2025.
Want to know what each strategy means and how to reach the next level? See Essential Eight.
- Professional services
Palisades
Intune, conditional access, Defender, BitLocker and governance documents aligned to Maturity Level 1. The work met a prospective client's requirements and won the partnership.
- Energy
InterContinental Energy
Reached Essential Eight Maturity Level 1, on our assessment, with security layered on the Microsoft 365 licensing it already had.
- Engineering
Powertech
Essential Eight Maturity Level 2 alignment and approval to start work with a new client.
- Client stories
All client stories
Sixteen stories with the numbers.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificateCyber security posture questions
What owners and managers ask us. Anything else, call 1300 787 429.
What is a cyber security posture?
It is the overall strength of your defences: how your systems are configured, who has access, how quickly threats are spotted and how well you could recover. A good posture is one you can measure and show to someone else.
Which Essential Eight level should we aim for?
Maturity Level 1 is a sensible first target for most small and medium businesses. Level 2 suits businesses holding sensitive data or supplying larger clients, and DISP members need it on the corporate systems they use to deal with Defence. We recommend a level after the assessment, based on your clients, insurer and data.
Do we have to report a ransomware payment?
Since 30 May 2025, businesses with annual turnover over $3 million must report a ransomware or cyber extortion payment to the Australian Signals Directorate within 72 hours. Smaller businesses can report voluntarily. Your legal adviser can confirm how it applies to you.
Is Microsoft 365 secure out of the box?
It has strong security features, but many are off or only partly set up by default. Multi factor authentication, conditional access, device management and email protection need configuring properly, and Business Premium includes most of what a small or medium business needs.
How much does it cost?
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Know your score.
Then improve it.
Tell us who is asking about your security. A technical consultant will scope the fixes that lower your risk most and send a fixed quote.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or call 1300 787 429 or email sales@austintechnology.com.au