Powertech case study
Essential Eight ML2 alignment and approval to start work with a new client.
Client success storiesProfessional services
Palisades meets a new client's security bar and wins the work
A digital transformation consultancy needed to prove its security before a new client would sign. We rebuilt its Microsoft environment against a requirements list aligned with the Essential Eight, and the partnership went ahead.
- WonThe client partnership the project set out to secure
- ML1Essential Eight level the requirements were aligned to
- UpMicrosoft 365 Secure Score, measurably higher
- PilotEvery control tested with a small group first
01The challenge
Where Palisades started
We had supported Palisades for several years when its business and the regulatory landscape both moved on. A prospective client had strict security and compliance criteria, and Palisades needed its IT governance to match.
Legacy settings
Device and account configurations had not kept up with modern security standards or compliance frameworks.
A client with criteria to meet
A prospective client had security and compliance criteria. Palisades had to meet them before the partnership could go ahead.
Little visibility or control
Policies were hard to enforce and there was limited visibility of devices. Earlier providers had not fixed it.
02What we did
Built on Microsoft, written down properly
Palisades already ran on Microsoft 365, so we used the security tools inside it and backed them with documentation people can follow.
01
Microsoft Intune
Modern device management, so every laptop is configured, updated and controlled centrally.
02
Conditional Access
Sign in rules that check the user, the device and the location before access is granted.
03
Microsoft Defender
Endpoint protection across every device.
04
BitLocker
Full disk encryption, so a lost laptop does not mean lost data.
05
Microsoft Secure Score
A benchmark to guide the work and show progress in numbers.
06
Governance documents
Acceptable use policies and user guidelines that are practical and enforceable.
03How we delivered it
Pilot first, then everyone
Step 1
Requirements
We mapped each item on Palisades' requirements list, which was aligned with Essential Eight Maturity Level 1, to a specific control.
Step 2
Pilot
Each control was tested with a small group before wider rollout.
Step 3
Roll out
Given the size of the business, full deployment followed quickly.
Step 4
Keep talking
Scheduled meetings, quick calls when needed and regular feedback kept everyone on side.
Planned and delivered by our team in Subiaco, Perth.
Meet the teamEngineers, project leads and account managers
04The results
The difference for Palisades
What changed Results
- 01The new client partnership secured
- 02A measurably higher Microsoft 365 Secure Score
- 03Stronger endpoint and device security
- 04Greater visibility and control of IT assets and readiness for future audits
What made it work Approach
- 01Building on an established support relationship
- 02Piloting every control before rolling it out
- 03Consistent communication and feedback
- 04Documentation people can follow
Today
Palisades remains a managed client, with ongoing reviews to keep its IT and compliance in line with best practice. Device management is easier day to day and the business is ready for the next audit.
05More client stories
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Every story follows the same shape: the problem, what we changed and what happened next.
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All client success stories06Next step
Talk to the team
behind this project.
Tell us what you are working on. A senior engineer will review your IT and security, then outline a plan you can act on, whether you work with us or not.
Level 2, 541 Hay Street, Subiaco WA 6008
Onsite across the Perth metro area. Remote support across regional WA and Australia.