Construction IT support from office to site

We look after IT for builders, civil contractors and construction services businesses. Site offices that stay connected, project platforms that work in the field and protection against the invoice fraud that targets the industry.

Talk to us See pricing

Your price in two minutes, no email needed. Or call 1300 787 429.

4.9 on Google from 60+ reviews

Two site engineers in hard hats checking a tablet at night
  • 300+Client organisations, many across several sites
  • $166.8mLost to payment redirection scams in 2025 (National Anti-Scam Centre)
  • 24/7Monitoring and response on SecureShield plans
  • Top 50MSP in Australia, three years running

Trusted by 300+ organisations, including

thyssenkruppInterContinental EnergyAlliance NickelCarers WAAcclaim AccountingKoch SolutionsCallidus Process Solutions

What goes wrong on and off site

The Australian Federal Police warned in 2025 that criminals target construction because of its high value transactions, frequent invoicing and often limited cyber security resources.

  1. A progress claim is paid to the wrong account

    Attackers get into a supplier's or subcontractor's mailbox, wait for a payment run, then send an invoice with new bank details at exactly the right moment.

    FixMFA and email security on every mailbox, plus a rule that bank detail changes are confirmed by phone on a number you already hold.

  2. The site office drops out

    A site shed on a single 4G modem loses drawings, timesheets and email every time the signal fades.

    Fix4G and 5G with external antennas, satellite where coverage is poor and SD-WAN failover, set up before the site opens.

  3. Crews come and go

    Labour hire, subcontractors and short projects leave behind accounts and devices that nobody is tracking.

    FixJoiner and leaver processes and managed tablets and phones, with guest access to project files that ends when the job does.

  4. Project records live everywhere

    Drawings, RFIs, site diaries and payment records spread across Procore or Aconex, email, phones and personal drives.

    FixA clear home for each type of record in SharePoint and your project platform, with backups you can restore from.

Talk to us

Tell us about your offices, sites and systems. A technical consultant will scope it with you and send a fixed quote.

IT that works where your projects are

One team for the office, the site shed and the people moving between them.

  • Service desk for office and field

    One number for office staff, supervisors and site crews, with remote support anywhere in WA.

    Service desk, onsite and after hours options

  • Site connectivity

    4G, 5G, satellite and fibre with SD-WAN failover, planned as part of your site setup.

    Site sheds, SD-WAN and satellite

  • Tablets, phones and laptops

    Rugged and standard devices set up with Intune, so a lost tablet can be locked and wiped remotely.

    Intune, rugged devices and procurement

  • Project files and collaboration

    SharePoint and Teams set up for each project, with controlled sharing for subcontractors and consultants.

    SharePoint, Teams and external sharing

  • Email and payment fraud protection

    Email security, impersonation detection and identity threat monitoring for every mailbox, including site supervisors.

    Email security and MFA

  • Backup and recovery

    Microsoft 365, server and project data backed up offsite to our data centres, with restores tested.

    Offsite and immutable backup

Four rules that stop payment redirection

Technology makes mailbox takeover harder, but process is what stops the money leaving. These are the rules we help clients put in place, in line with ACSC and WA ScamNet advice.

  1. 01

    Call before you change bank details

    Confirm every change by phone, on a number you already hold, never one from the email that asked for the change.

  2. 02

    Two people approve new payees

    New payees and large payments need a second approver in your banking and accounts system.

  3. 03

    MFA on every mailbox

    Including site supervisors, estimators and shared accounts, which are the ones attackers look for.

  4. 04

    Tell your supply chain

    Let suppliers and clients know how you will, and will not, ever change your bank details.

We set up the technical side and give your accounts team a short written process. See email security.

Austin Huang, Managing Director of Austin Technology

We prove it in 90 days, or you walk away

Changing IT provider is a big decision, so the risk should sit with us. If we haven’t earned your trust in the first 90 days, you can walk away with nothing owing on the rest of your agreement.

Austin HuangManaging Director
How Proven in 90 works Talk to us
  1. Day 1

    No onboarding fee

    You start on your plan with nothing extra to pay.

  2. Any time

    14 days to fix it

    Tell us in writing what is not working and we put it right.

  3. Up to day 90

    Walk away if we have not

    Nothing owing on the rest of your agreement.

  4. If you go

    A clean handover

    Admin access, passwords and documentation handed over at no charge.

A top 50 MSP in Australia, three years running

Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.

Cloudtango MSP Select 2026, Australia

Top 50MSPs in Australia

  • 2024
  • 2025
  • 2026

Ranked on client satisfaction and service depth.

Read our 25 client reviews on Cloudtango
Austin Technology engineers at work on the service desk
ISO 27001 certified by Compass Assurance Services

ISO 27001

Information security

How we handle your data, passwords and access, audited every year.

How we protect your data
ISO 9001 certified by Compass Assurance Services

ISO 9001

Quality management

Documented processes, so every engineer works to the same standard.

How we work
CyberCert SMB1001 Gold Level 3 badge

SMB1001 Gold

Cyber security, Level 3

The 27 control cyber standard we take clients through, held ourselves.

Check our certificate
Client since2013

Motor Trade Association of WA

What MTAWA says about working with us

Managed since 2013, through a full rebuild and several office moves.

Austin Technology provides us with extreme confidence in the stability of our networks and systems, consistently delivering exceptional IT support. Their proactive, responsive approach ensures that we have the support we need when we need it most.

Brett Parker CFO, Motor Trade Association of WA
Read the MTAWA story

Construction IT questions

What builders and contractors ask us most. Anything else, call 1300 787 429.

Two Austin Technology engineers reviewing a site plan on a tablet

Related services and reading

Can you set up IT for a new site office?

Yes. We plan connectivity, Wi-Fi, devices and printing for site offices and have them working for the first day on site, then recover the equipment for the next job when the project ends.

Do you support Procore and Aconex?

We support the devices, accounts, connectivity and Microsoft 365 integrations these platforms rely on, and work with the vendor when there is an application issue. Procore's mobile app works offline with items it has already cached, then syncs when the connection returns, so good site connectivity still matters.

How do we stop fake invoices being paid?

Combine MFA and email security with a payment process: confirm every bank detail change by phone on a known number, and require two approvals for new payees and large payments.

How should we keep records for the WA retention trust scheme?

The scheme applies to contracts of $20,000 or more entered into from 1 February 2024, and trustees must keep records of trust transactions. We make sure those records sit in systems that are backed up, access controlled and recoverable. Your accountant or adviser covers what must be kept.

Can crews use their own phones?

Yes, with the right setup. Intune app protection keeps work email and files inside managed apps, and we can remove them when someone leaves without touching their personal data.

Do you support regional projects?

Remote support covers all of WA. We set up site connectivity and devices before crews arrive. Onsite visits cover the Perth metro area and regional WA, and offices in other states are covered through our partners.

What our clients say

1,800+ reviews from the people who call our Perth service desk every day.

  • Simplesat1,800+
  • Cloudtango25
  • Google60+
01 / 08

  • “Turns every IT problem into a non-issue”

    Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.

    Bronte J.Indian Ocean Hotel

  • “Patient, capable and a genuine listener”

    The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.

    Peter MidgleyPowertech

  • “Steady, thoughtful and stress free”

    Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.

    Jason CavallaroCallidus Process Solutions

  • “Resolved the issue within minutes”

    The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.

    Kirk LentonPilbara Construction

  • “The extra guidance made it more valuable”

    Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.

    Tony YoungOptimus Real Estate

  • “Resolved quickly, with none of my work lost”

    They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.

    Warner PriestInterContinental Energy

  • “Calm, patient and always willing to help”

    Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.

    Peter AlexanderKoch Solutions

  • “Refreshing after two unreliable IT providers”

    After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.

    Mark HutchisonLifewood
Trusted by 300+ organisations
Thyssenkrupp FLSmidth InterContinental Energy Koch Solutions Callidus Process Solutions Carers WA Powertech Acclaim Visagio Roshana OGS Global Genus Lifewood

Keep projects moving
and payments safe.

Tell us about your offices, sites and systems. A technical consultant will scope your support and security with you, then send a fixed quote.

Talk to us See pricing
  • A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
  • Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works

Or call 1300 787 429 or email sales@austintechnology.com.au

Level 2, 541 Hay Street, Subiaco WA 6008 Onsite across the Perth metro area and regional WA, and nationally through our partners.