Modernise
Old systems slow people down and add risk. Staff expect to work from anywhere with secure access to the tools they need. Modernise is where we move you to current cloud platforms and modern workplace tools that match how your teams operate today.
What Manage Covers
We design and deliver projects that replace legacy servers, tidy up data and make better use of Microsoft 365 and cloud. Once things are in place we keep them stable and secure. You gain a clearer environment, fewer legacy headaches and a platform that can support the next stage of your business.
Managed Private Cloud
Local private cloud hosting for critical systems with managed servers, storage and backups.
Managed Azure
Design, migration and ongoing management of workloads running in Microsoft Azure.
Microsoft 365 Consulting Services
Planning, setup and optimisation of your Microsoft 365 tenant so tools work well together.
SharePoint Consulting Services
Design and support for SharePoint sites, intranets and document management.
Copilot for 365
Readiness checks and rollout plans so staff can use Microsoft Copilot safely and with clear use cases.
Managed Private Cloud
Some systems are not ready for full public cloud or need to stay close to home. Our managed private cloud gives you a secure, high performance platform in local data centres. We handle the hardware, hypervisors, backups and monitoring while you keep control of your applications and data. Capacity scales as you grow without large capital spend.
Managed Azure
Azure works best when you plan it, not when it grows on its own. We help you design landing zones, networks and security settings, then migrate workloads in a controlled way. After the move we watch costs, performance and security so you do not pay for unused resources or leave gaps in your defences.
Microsoft 365 Consulting Services
Many organisations only use email and Teams while the rest of Microsoft 365 sits idle. We review your tenant, licences and current use, then design a structure that suits your business. That can include identity, security settings, data locations and collaboration patterns. Training and change support help staff get real value from the tools.
SharePoint Consulting Services
SharePoint can be a strong home for documents and team sites when you design it well. We help you plan information architecture, permissions and site templates that reflect how your teams work. Migrations from file servers or older platforms include clean up of old data and clear communication so staff know where to find things.
Copilot for 365
Copilot introduces new ways to work with email, documents and data, but it also changes how information is exposed. We start with a security and data access review so sensitive content stays under control. From there we run a pilot with selected users, build simple use cases by role and gather feedback. You end up with a safe, structured rollout instead of a risky switch flick.
FAQs for Businesses
Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.
We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.
Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.
Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.
Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.
Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.
Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.
No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.
Ready To Make The Switch?
If your IT partner has stopped keeping up, let us step in.
Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”
Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.
