PPS Water Group case study
From a 35 person team to 200+ users on cloud first IT.
Modernise · Pillar 03 of 04
Cloud and modern work, set up properly
Old servers and half used licences slow people down and add risk. Modernise is where we move you to the right cloud, get Microsoft 365 working the way it should and keep it all stable and secure afterwards.
Your price in two minutes, no email needed. Or call 1300 787 429.
AustinCloudThree data centres, data stays in WA
- 3Perth data centres behind AustinCloud
- WAYour data stays in Western Australia
- $0Data egress charges on AustinCloud
- 24/7Monitoring by our operations team
Trusted by businesses across WA
01What is in Modernise
Nine services, one modern platform
The right home for each system and Microsoft 365 set up to match how your teams work, looked after by the same people who support you every day.
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Cloud computing
Advice on the right home for each system, whether that is our private cloud, Azure or Microsoft 365, with costs reviewed so the bill does not creep.
Best for deciding what moves whereManaged cloud servers
Your servers on AustinCloud in three local data centres, with backups, patching and monitoring included and no data egress charges.
Best for replacing ageing servers in the officeManaged Azure
Landing zones, networks and security designed properly, workloads migrated in a controlled way, then costs and performance watched.
Best for businesses committed to Microsoft AzureCloud migration
Servers, file shares and applications moved to Azure or AustinCloud, with a readiness review and a fixed price.
Best when servers are reaching end of lifeMicrosoft 365 migration
Email, files and Teams moved from Google Workspace, Exchange, another host or another tenant, on a fixed price.
Best for mergers, splits and moves off old emailMicrosoft 365
Your tenant reviewed and set up properly: identity, security settings, licences and collaboration, with training so staff use more than email and Teams.
Best for getting value from licences you already pay forSharePoint
Document management and team sites designed around how your teams work, with file server migrations that clean up old data on the way.
Best for moving off a file serverCloud backup
Managed backups for servers, cloud workloads and Microsoft 365, with regular test restores so you know recovery works.
Best for ransomware and outage readinessDisaster recovery
Key servers replicated or restored into AustinCloud, with a recovery time for each system agreed in writing.
Best for systems the business cannot run withoutAlso in Modernise: IT infrastructure services and Hosted Exchange and Exchange Online. Next pillar: Innovate, projects, data and automation.
See the business outcomes02Sound familiar
Signs it is time to modernise
The problems business owners and IT managers bring to us most, and what we do about each one.
The server in the cupboard is getting old
It is out of warranty, backups are uncertain and nobody wants to be the one who restarts it.
FixMove it to AustinCloud or Azure, with backups and monitoring included.
You pay for Microsoft 365 but mostly use email
SharePoint, Intune and the security features sit idle while files live on a shared drive.
FixA tenant review, a clear structure and training, so the licences earn their keep.
Remote work is a workaround
Clunky VPNs, shared passwords and files emailed to personal accounts.
FixSecure access from anywhere, with Conditional Access and managed devices.
Staff want to use AI tools
Some people may already be using free AI tools with work data, and nobody is sure what is exposed.
FixA Copilot readiness review and a safe rollout plan.
03How we work
Moved properly, then looked after
Review
Start with the business
Your systems, data, licences and how people work, so the plan fits the business.
Design
Pick the right home
The right platform for each system, with security, identity and backups designed in.
Migrate
Move in stages
Test migrations first, then staged moves scheduled around your business, often over a weekend.
Support
Keep it current
The new platform kept stable, secure and cost checked, with training for your staff.
Every migration is tested before the real move. The same team plans it, delivers it and supports it afterwards.
Meet the teamEngineers, project leads and account managers
Not sure which plan fits your team?
Tell us how you run IT today. A technical consultant will scope it with you and send a fixed quote.
04Client stories
Real results for businesses like yours
Businesses that moved to the cloud and Microsoft 365 with us.
Mowbray Architecture case study
From iCloud and a desktop server to SharePoint, new WiFi and a weekend cutover.
FAST Emergency Care case study
A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.
Thirteen client stories in full, with the numbers.
All client success stories05Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
Top 50 MSP in Australia
Cloudtango, 2024, 2025 and 2026. Assessed on client satisfaction, growth and the depth of our security, support and infrastructure services.
Read our client reviews on Cloudtango
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
06Questions
Questions about Modernise
Straight answers to what businesses ask before they start. Anything else, call 1300 787 429.
01Should we move everything to the cloud?
Not always. Some systems suit Microsoft 365 or Azure, some run best on a private cloud close to home and a few still belong on site. We recommend the right home for each one and explain the costs. See cloud computing.
02Where is our data stored on AustinCloud?
In three data centres in Perth, operated by NEXTDC and Vocus, so your data stays in Western Australia. See managed cloud servers.
03Will moving to the cloud disrupt our staff?
We test migrations first, then move in stages scheduled around your business. Mowbray Architecture moved its files to SharePoint and cut over in a weekend.
04Do we need Microsoft 365 Business Premium?
It depends on your security needs. Business Premium adds Intune device management, Conditional Access and Defender, which help with several Essential Eight controls. We review your licences and recommend the right mix.
05Is Microsoft Copilot safe to use with our data?
It can be, once permissions are right. Copilot can see whatever a user can see, so we review data access first, then pilot with a small group before a wider rollout. See Microsoft Copilot.
06What does a cloud migration cost?
It depends on the systems involved. After a review you get a fixed scope and price for the migration and a monthly cost for running it afterwards.
Client feedback
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Trusted by 300+ organisations
07Next step
Find out what should
move to the cloud.
Tell us about your servers, licences and how people work. A technical consultant will scope what to move and what to keep, then send a fixed quote.
Or call 1300 787 429
Level 2, 541 Hay Street, Subiaco WA 6008
Onsite across the Perth metro area. Remote support across regional WA and Australia.