Legal
Master Managed Services Agreement
Our standard terms for managed services and projects.
Version 2.1 · Effective 27 Sept 2025
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Rate Card
Role based hourly rates and after hours rules.
Version 1.0 · Effective 01 Aug 2025
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Service Levels (SLA)
Support service response and resolution targets.
Version 1.0 · Effective 01 Aug 2025
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Voice Services
Our standard terms for voice services.
Version 1.1 · Effective 27 Sept 2025
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We provide at least 30 days written notice for material changes to the MSA, SLA and Rate Card.
See the change log for a summary of updates.
