Case studies

Client success stories from the businesses we support

Thirteen projects, told plainly: what each business was dealing with, what we changed and what happened next. From Essential Eight uplifts and cloud moves to a new clinic fit out and networks that link sites across WA.

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Austin Huang, founder of Austin Technology, reviewing a client project with one of the engineering team
Project and support teamSubiaco, Perth
  • 13Client stories, from single offices to national operations
  • 300+Businesses supported by our team
  • 2013Our longest partnership in these stories, with MTA WA
  • 100+Projects delivered for thyssenkrupp since 2016

Trusted by businesses across WA

thyssenkruppFLSmidthInterContinental EnergyAlliance NickelCarers WAAcclaim AccountingKoch SolutionsCallidus Process Solutions

01The stories

Thirteen businesses, thirteen different problems

Filter by the kind of work involved, or start with the most recent story.

Showing 13 of 13 stories
FAST Emergency Care logo over a treatment bay with medical equipment on the wall

Healthcare · New clinic fit out

FAST Emergency Care case study

A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.

Powertech engineers reviewing plans on a tablet at an industrial site

Engineering · Cyber security

Powertech case study

Essential Eight ML2 alignment and approval to start work with a new client.

ERM High Voltage Asset Specialists logo over high voltage transformer insulators

Engineering · Infrastructure

ERM case study

A server rebuild on hardware ERM already owned, remote file access and a network planned for the new site.

Carers WA logo over a family walking together through a park

Not for profit · Managed IT

Carers WA case study

136 laptops onboarded, shared tools for the internal IT team and patching on the schedule staff already knew.

Two Palisades consultants working together at a laptop

Consulting · Cyber security

Palisades case study

Met a prospective client's security requirements and won the partnership.

Trinity United logo over a worker welding a steel structure

Industrial services · Microsoft 365

Trinity United case study

Dropbox to SharePoint, a business grade network and every PC joined to Entra on Windows 11 Pro.

Koch Solutions workers in safety gear reviewing a plan on site

Engineering · Infrastructure

Koch Solutions case study

A hyper converged platform at NEXTDC P2 and faster links between sites.

Armadale Districts Surgery logo over a bright clinic room

Healthcare · Microsoft 365

Armadale Districts Surgery case study

A general practice moved to Microsoft 365 with encryption built into Outlook, replacing a separate add in.

Mowbray Architecture logo over a home designed by the practice

Architecture · Microsoft 365

Mowbray Architecture case study

From iCloud and a desktop server to SharePoint, new WiFi and a weekend cutover.

Austin Technology engineer talking a colleague through a fix at her desk
In the office in Subiaco

02How we work

What these projects have in common

Different industries and different problems, but the same way of working each time.

01

Audit before any change

Every project starts with how the business works today: site visits, stakeholder interviews and a full look at devices, networks and data.

02

Pilot, then roll out

Security controls and migrations are tested with a small group first, then rolled out in stages. Cutovers are scheduled around the business, over a weekend when needed.

03

Keep people informed

Regular check ins, briefings and feedback sessions, so staff know what is changing and why.

04

Review and keep improving

Regular reviews, from weekly meetings to quarterly business reviews, keep the IT in step with the business after the project ends.

See the commitments you can check before you sign.

Why choose Austin Technology

03In their words

What clients say after the project

Short extracts from the testimonials in the full stories, from the people who signed off the work.

“Austin Technology provides us with extreme confidence in the stability of our networks and systems, consistently delivering exceptional IT support.”
Brett ParkerCFO, MTA WA
“Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice.”
Peter AlexanderKoch Solutions
“They're very friendly, prompt and can resolve issues remotely, but still provide on site assistance if we need, which was ideal during the project.”
The team at Mowbray ArchitectureCottesloe, Perth
Harman KaurKrishna MoothooJamie WebbGregory Ashley

Want to know what working with us looks like?

Tell us how IT runs today. A technical consultant will scope it with you and send a fixed quote.

04Next step

Start with
a conversation.

Every story on this page started with a conversation. Tell us what is slowing your business down and a technical consultant will scope it with you, then send a plan and a fixed quote.

Or call 1300 787 429

Level 2, 541 Hay Street, Subiaco WA 6008 Onsite across the Perth metro area. Remote support across regional WA and Australia.