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Client success storiesIndustry association
MTA WA keeps its systems steady through growth and office moves
The Motor Trade Association of WA has represented the state's motor industry since 1934. We have managed its IT since 2013, rebuilding the infrastructure, supporting its internal team and protecting its data through several office relocations.
- 2013Partnership started
- 1,800+Member businesses MTA WA represents
- UnlimitedRemote and onsite support
- OffsiteBackups to our data centre
01The challenge
Where MTA WA started
MTA WA advocates for and supports businesses across Western Australia's motor industry. As its responsibilities grew and it moved offices, it needed IT that stayed steady through the change.
Legacy systems
Ageing systems could not keep pace with MTA WA's growing role and reach.
Office relocations
Several moves meant IT had to relocate without disrupting staff or members.
Support for a busy team
Multiple offices and a dynamic team needed dependable support, working with the internal IT staff.
02What we did
Stable systems, shared support
We rebuilt the foundations for redundancy, then became an extension of MTA WA's own IT team.
01
Infrastructure rebuild
A full server and network upgrade to a virtualised environment with redundancy across multiple hosts.
02
Fully managed support
Unlimited remote and onsite support, covering first, second and third line alongside MTA WA's internal IT team.
03
Microsoft 365
Email, documents and communication tools for real time collaboration across departments.
04
Disaster recovery
Secure offsite backups to our data centre.
05
Fibre internet with an SLA
High speed, reliable connectivity across every location.
06
Hardware and licensing
Competitive pricing on current equipment, within budget.
03How we delivered it
A partnership since 2013
2013
Partnership begins
We start modernising and managing MTA WA's IT.
Rebuild
New foundations
Servers and network replaced with a virtualised, redundant environment.
Moves
Office relocations
Several office moves planned and delivered without losing momentum.
Today
Managed and maintained
Ongoing managed support and proactive maintenance.
Planned and delivered by our team in Subiaco, Perth.
Meet the teamEngineers, project leads and account managers
In their words
What Motor Trade Association of WA says about working with us
“Austin Technology provides us with extreme confidence in the stability of our networks and systems, consistently delivering exceptional IT support. Their proactive, responsive approach ensures that we have the support we need when we need it most.”
Brett ParkerCFO, MTA WA
04The results
The difference for MTA WA
What changed Results
- 01Fewer disruptions and better productivity across all offices
- 02A scalable, cost efficient environment without extra internal IT hires
- 03Steady support through several office relocations
- 04Confidence in the stability of networks and systems
What made it work Approach
- 01Working as one team with MTA WA's internal IT staff
- 02Proactive maintenance to reduce downtime
- 03Redundancy built into the infrastructure
- 04A long term partnership
Today
MTA WA remains a managed client, with proactive maintenance and support from our team working alongside its internal IT staff.
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All client success stories06Next step
Talk to the team
behind this project.
Tell us what you are working on. A senior engineer will review your IT and security, then outline a plan you can act on, whether you work with us or not.
Level 2, 541 Hay Street, Subiaco WA 6008
Onsite across the Perth metro area. Remote support across regional WA and Australia.