Microsoft Copilot for Small & Medium Businesses
Microsoft Copilot is changing the way businesses work — helping teams move faster, communicate better, and get more done with less effort. Built directly into the Microsoft 365 apps you already use, Copilot gives your team access to powerful AI that’s secure, scalable, and ready for real work.
At Austin Technology, we help Perth businesses prepare for, deploy, and secure Microsoft Copilot — so you get all the benefits of AI without compromising on control, compliance, or data security.
What Is Microsoft Copilot?
Copilot is Microsoft’s AI assistant that works inside Microsoft 365 apps like Word, Outlook, Excel, PowerPoint, and Teams. Using your business data and Microsoft’s advanced AI models, Copilot helps draft content, summarise information, generate insights, and automate time-consuming tasks — all within the apps your team already uses every day.
Copilot is built with Microsoft’s enterprise-grade security, so you can adopt AI safely, with full control over how data is accessed and used.
How Copilot Helps SMBs
In Excel
In Outlook
In PowerPoint
In Teams
Across Microsoft 365
Why Deploy Copilot with Austin Technology?
- Microsoft 365 Experts - We help you choose the right licensing, assess compatibility, and ensure your environment is ready for Copilot.
- Security-First Configuration - We configure the necessary Microsoft 365 and Purview controls to protect sensitive business data used by Copilot.
- User Onboarding & Training - Our team delivers tailored enablement sessions to help your staff adopt Copilot effectively and responsibly.
- Business-Aligned Use Cases - We work with your team to identify real-world use cases, boosting productivity across departments from day one.
- Establish security settings and policies in Microsoft 365 to protect sensitive data and ensure compliance with regulatory requirements.
Get Copilot Working for You — Securely and Strategically
Copilot can be a game-changer for SMBs — but it needs to be deployed the right way. At Austin Technology, we’ll help you unlock the power of AI in Microsoft 365 while keeping your business secure, compliant, and efficient.
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Without an effective IT plan, your business can be left behind or worse, become a potential target for cybercriminals. IT can help improve productivity, reduce costs and offer greater flexibility within the workplace.
Each business will have a customised IT strategy created for them. In general, businesses should adopt a cloud-based computing service, advanced network security and up-to-date hardware and software. Outsourcing your IT services means most of these services are included, saving you the cost of updating your equipment.
Cloud computing has revolutionised the way businesses operate. Businesses using the cloud are more efficient and have greater flexibility – an essential for today’s working environment. Plus, cloud computing keeps your data more secure – another essential to fight potential cyberattacks.
MSP stands for Managed Service Provider. An MSP provides proactive IT services such as monitoring and maintaining computer systems, managing software and hardware, providing technical support and securing networks.
Managed Services refer to the proactive outsourcing of IT support and management to an external service provider, such as an MSP. The goal of managed services is to provide businesses with predictable and reliable IT support while reducing costs and improving performance.
There are several benefits to using an MSP, including:
- Reduced IT costs: MSPs can offer IT services at a lower cost than in-house IT departments, due to economies of scale.
- Access to expertise: MSPs have a team of IT experts with a broad range of skills and experience, who can provide specialised IT services.
- Proactive IT management: MSPs can monitor and maintain IT systems, identify issues before they become problems and proactively take steps to prevent downtime or data loss.
- Scalability: MSPs can easily scale IT services up or down to meet changing business needs, without the need for additional staff or resources.
- Focus on core business: Outsourcing IT services to an MSP allows businesses to focus on their core competencies and strategic goals, rather than spending time and resources on IT management.
Cybersecurity is crucial in safeguarding businesses against the soaring rate of digital threats. Effective cybersecurity measures like data encryption, regular software updates and comprehensive staff training can prevent financial losses, protect business reputation and mitigate legal risks. Partnering with a specialised managed service provider for your cybersecurity further enhances protection and resilience against these cyber threats.
