Microsoft 365 Copilot, ready before you buy
We help businesses decide whether Microsoft 365 Copilot is worth paying for, fix the permissions and security it depends on, then roll it out to the people who will use it. Start with a readiness check before you buy a single licence.
Your price in two minutes, no email needed. Or call 1300 787 429.
★★★★★ 4.9 on Google from 60+ reviews

- 150+Organisations protected by Austin SecureShield
- 300Users is the cap on Copilot Business, for smaller firms
- ISO 27001certified, audited externally
- Top 50MSP in Australia in 2024, 2025 and 2026
Trusted by 300+ organisations, including







Signs you should plan before you buy
Copilot works from the data your people can already reach. Most of the risk and most of the value come from getting that foundation right.
Staff already use free AI tools
People paste client emails and documents into whatever AI tool they found, and nobody knows where that data goes.
FixCopilot Chat, which Microsoft includes at no additional cost with eligible Microsoft 365 plans, set up as the approved tool with clear rules for staff.
Licences bought, then left unused
A batch of Copilot licences went to managers who tried it twice. The monthly cost stayed.
FixA pilot with the roles most likely to benefit. Usage is checked in the Microsoft 365 admin reports before more licences are bought.
Nobody knows who can see what
Microsoft says Copilot only surfaces data a user can already view. A folder shared with everyone years ago stays shared, but Copilot makes it much easier to find.
FixPermissions and sharing links reviewed and fixed before Copilot is switched on.
Sensitive files carry no labels
Payroll, HR files and client records sit next to everything else, with nothing marking them as sensitive.
FixSensitivity labels and data loss prevention on the files that matter, where your licences include them.
Thinking about Copilot? A technical consultant will scope a readiness check with you and send a fixed price.
Copilot Chat or Microsoft 365 Copilot
Microsoft offers two levels. Many teams should start with Copilot Chat and add paid licences only for the people who will use them every day.
| Compare | Copilot ChatIncluded | Microsoft 365 CopilotPaid licence |
|---|---|---|
| Cost | No additional cost for users with an eligible Microsoft 365 subscription | A licence per user, on top of a qualifying Microsoft 365 plan |
| What it works from | Answers grounded in the web | Your work content in Microsoft 365, such as email, files and meetings, limited to what each user can already open |
| Who it suits | Everyone, as the approved AI tool for drafting and research | People who spend their day in email, documents and meetings |
| Size of business | Any organisation with eligible Microsoft 365 plans | Microsoft 365 Copilot Business is sold for organisations of up to 300 users |
| What to fix first | Clear rules on what staff may enter | Permissions, sharing links and sensitive files, because it can reach everything a user can open |
Swipe the table sideways to see every column.
Microsoft sets licence prices and changes its offers often, so we quote current pricing with your readiness check rather than list it here.
What the readiness check covers
A fixed scope review of your tenant. You get a written report on what to fix before Copilot goes live and who should get it first.
- 01
Oversharing
Sharing links, sites open to everyone and guest access. Once at least one Copilot licence is assigned, SharePoint administrators also get Microsoft's oversharing reports and site access reviews, which we use during rollout.
- 02
Sensitive data
Where payroll, HR and client files live and whether labels or data loss prevention should protect them.
- 03
Identity and devices
MFA, conditional access and device management, because Copilot is only as safe as the accounts that use it.
- 04
Licences and people
Which plans you hold, who would use Copilot daily and who is better served by Copilot Chat.
Permissions in a bigger mess than a readiness fix? Our SharePoint team rebuilds structure and access as a project.
From pilot to everyday use
Only the pilot group gets paid licences until the results show they are worth it. Each stage ends with a clear decision.

- 01
Readiness check
Permissions, sensitive data, sign in controls and licences reviewed, with a written plan and a fixed quote.
- 02
Fix the foundations
Oversharing, labels and sign in gaps fixed in order of risk, without changing how people work day to day.
- 03
Pilot
A small group across different roles uses Copilot with short training on prompts that suit their own work.
- 04
Measure and expand
We review usage with you, drop licences that are not used and extend Copilot to the teams that benefit.
The work Copilot depends on
Copilot sits on top of your Microsoft 365 tenant. These services keep the tenant in shape once the rollout is done.



Managed Microsoft 365
Licences, users and security settings managed every month, including Copilot licences as people join and leave.
Licences, users and baselines
Essential Eight
The identity, device and patching controls Copilot relies on, measured against the ASD framework.
MFA, patching and application control
Security awareness training
Staff training that now covers what may and may not go into an AI tool.
Training, phishing and AI use
AI and automation
Agents, Power Automate and AI beyond Copilot, for processes that need more than a chat window.
Agents and integrations
- Energy
InterContinental Energy
Essential Eight Maturity Level One, on our assessment, built on the Microsoft 365 Business Premium licences it already had.
- Professional services
Palisades
Intune, conditional access, Defender, BitLocker and governance documents met a prospective client's requirements and won the partnership.
- Engineering
Powertech
Aligned to Essential Eight Maturity Level Two with conditional access, application control and staff training, then won a defence grade client.
- Client stories
All client stories
Sixteen stories with the numbers.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.

Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango

ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we workThe 27 control cyber standard we take clients through, held ourselves.
Check our certificateWhat is the difference between Copilot Chat and Microsoft 365 Copilot?
Copilot Chat comes at no additional cost for users with an eligible Microsoft 365 subscription and answers from the web. Microsoft 365 Copilot is a paid licence per user that also works from your email, files and meetings, limited to what each person can already open.
How much does Copilot cost?
There are two parts: Microsoft's licence for each Copilot user, on top of a qualifying Microsoft 365 plan, and our work to prepare and roll it out. Microsoft changes its prices and offers often, so we quote current licence pricing with the readiness check. Our rollout is a fixed quote before we start.
Can Copilot show staff files they should not see?
Copilot does not change permissions. Microsoft says it only surfaces organisational data that each user can at least view. The risk is that most businesses have files shared more widely than they realise, and Copilot makes those files easier to find. That is why the readiness check starts with permissions.
Is our data used to train Microsoft's models, and where is it processed?
Microsoft states that prompts, responses and data accessed through Microsoft Graph are not used to train its foundation models. Microsoft also expects local processing of Copilot interactions to become available in Australia by the end of 2026. We check the current position for your tenant before rollout.
How long does a rollout take, and will it disrupt work?
It depends on how much needs fixing. The readiness report sets out a plan with dates before anything changes. Permission and sign in fixes are planned so staff keep working, and only the pilot group sees Copilot until you decide to expand.
We already have an IT person. What do you add?
Time and specialist setup. Copilot readiness touches SharePoint permissions, sensitivity labels, conditional access and licensing at once. We do that work alongside your IT person and hand over the documentation.
Fix access first,
then switch Copilot on.
Tell us who wants Copilot and why. A technical consultant will scope the readiness work with you, then send a pilot plan and a fixed quote.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or email sales@austintechnology.com.au

