thyssenkrupp Industrial Solutions case study
380+ users and six sites supported through 100+ projects and a change of owner.
Innovate · Pillar 04 of 04
Projects, data and automation that change how you work
Once the basics are stable and secure, technology can do more. Innovate is where we deliver projects, better reporting and automation that removes manual work, each one tied to a business goal, a budget and a timeline.
Projects priced in advanceScope, timeline and handover agreed up front
- 100+Projects delivered for thyssenkrupp since 2016
- 1 to 3Year IT roadmaps, reviewed as you grow
- PilotEvery automation tested small before rollout
- FixedScope and price agreed before work starts
Trusted by businesses across WA
01What is in Innovate
Eight services, one delivery team
Every engagement links back to a business goal, a budget and a timeline, so you can see what the work changed.
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AI and automation
We map where staff spend time on repetitive work, then pilot automation and AI on those steps with clear measures of success.
Best for removing manual, rule based workMicrosoft Copilot
A data access review first, so sensitive content stays protected, then a pilot with selected users and simple use cases by role.
Best for a safe, structured start with AIAI security
Find which AI tools staff use, agree the approved ones and stop client and personal information going into the rest.
Best before Copilot, or if ChatGPT worries youIT consulting and strategy
Practical advice and a one to three year IT roadmap covering infrastructure, security, cloud, data and applications, reviewed as the business changes.
Best for planning where to invest nextVirtual CIO
Senior IT leadership without a full time salary: priorities, budgets and a roadmap your board can follow.
Best for businesses without an IT managerIT project services
Infrastructure, cloud and application projects delivered from discovery to handover, with timelines, risks and updates in plain language.
Best for office moves, upgrades and migrationsData reporting
Data from different systems brought together, cleaned and shaped into reports leaders can trust, instead of one off spreadsheets.
Best for businesses running on spreadsheetsSoftware development
Small, focused web apps, integrations and tools that close the gaps between your systems, documented so you are not tied to one developer.
Best when off the shelf software does not quite fitAlso in Innovate: Power BI and DevOps consulting. Next pillar: Manage, support, devices and connectivity.
See the business outcomes02Sound familiar
Signs there is a better way
The problems business owners and IT managers bring to us most, and what we do about each one.
Reports take days to pull together
Someone exports from three systems every month and nobody fully trusts the numbers.
FixOne data model and a Power BI dashboard that updates itself.
Projects drift
Deadlines slip, the scope grows and the handover to support is an afterthought.
FixA clear scope, a fixed price and a planned handover into support.
Staff retype the same data
Orders, timesheets or client details get keyed into more than one system.
FixIntegrations and automation that move the data for them.
There is no IT plan beyond this year
Spending happens when something breaks rather than when the business needs it.
FixA one to three year roadmap with budgets you can plan around.
03How we work
Scoped, delivered and handed over
Discover
Understand the goal
The goals, pressures and processes involved, worked through with the people who do the work.
Scope
Agree it up front
A fixed scope, price, timeline and measures of success before any work starts.
Deliver
Build and test
Built and tested in stages and piloted with real users, with regular updates in plain language.
Hand over
Make it last
Documentation, training and a clean handover into support, so the result lasts.
You always know what the next stage costs before it starts. The same Perth team plans it, delivers it and supports it afterwards.
Meet the teamEngineers, project leads and account managers
Have a project in mind?
Send us the outline. A technical consultant will scope it with you and come back with a fixed price.
04Client stories
Real results for businesses like yours
Projects we have delivered, from platform migrations to office fit outs.
Koch Solutions case study
A hyper converged platform at NEXTDC P2 and faster links between sites.
Mowbray Architecture case study
From iCloud and a desktop server to SharePoint, new WiFi and a weekend cutover.
Thirteen client stories in full, with the numbers.
All client success stories05Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
Top 50 MSP in Australia
Cloudtango, 2024, 2025 and 2026. Assessed on client satisfaction, growth and the depth of our security, support and infrastructure services.
Read our client reviews on Cloudtango
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
06Questions
Questions about Innovate
Straight answers to what Perth businesses ask before they start. Anything else, call 1300 787 429.
01What kind of projects do you take on?
Office moves and fit outs, server and cloud migrations, Microsoft 365 and SharePoint rollouts, network upgrades, reporting and automation. thyssenkrupp alone has had more than 100 projects delivered since 2016.
02Do you work on fixed price projects?
Yes. Once the scope is agreed you get a fixed price and timeline before work starts. If the scope changes, we quote the change before doing it.
03Do we need to be a managed client first?
No. We take on projects for businesses we do not already support. Projects do move faster when we know your environment, which is one reason many project clients stay on for support.
04Where do we start with AI?
With your processes, not the tools. We find repetitive, rule based work, test automation or AI on a small pilot and measure the result before a wider rollout. If you use Microsoft 365, Copilot is often the first step.
05What is the difference between data reporting and Power BI?
Data reporting is the groundwork: bringing data together, cleaning it and deciding what to measure. Power BI is the tool we usually use to present it as live dashboards.
06How do you keep projects on track?
A clear scope, one project lead and regular updates in plain language. Risks and dependencies are set out at the start, and the handover into support is planned from day one.
07Next step
Have a project
in mind?
Tell us what you want to change. A technical consultant will talk it through with you, suggest the simplest way to get there and send a scope and price before any work starts.
Level 2, 541 Hay Street, Subiaco WA 6008
Onsite across the Perth metro area. Remote support across regional WA and Australia.