Virtual CIO (vCIO) Services

Strategic IT Leadership Without he Full-Time Cost

Our vCIO service gives your business access to experienced IT leadership that aligns technology with your goals. From IT planning and budgeting to risk management and digital transformation, we help you make smarter technology decisions that drive growth and reduce risk.

Technology Strategy. Business Results.

Technology shouldn’t just support your business — it should drive it forward. But without strategic oversight, IT decisions can become reactive, fragmented, or misaligned with growth goals. Our vCIOs provide the leadership and clarity needed to ensure your technology is working for the business, not against it. We take the time to understand your operations, industry challenges, and strategic direction so we can develop a roadmap that’s grounded in real outcomes.

Whether you’re preparing for scale, improving cybersecurity, or simply trying to reduce operational headaches, our vCIOs are your trusted IT advisors. We help you make informed decisions, prioritise investments, and ensure every project, policy, and platform supports long-term success. You gain strategic insight without the high cost of a full-time executive — and the confidence that your IT is being led with experience and intent.

Why choose
Austin Technology?

Chris Wade - Senior Solutions Engineer

Certified Cyber Security Team

Our cyber audit team comprises certified experts in industry-leading solutions, including Microsoft and Cisco.

Rapid Response Time

We guarantee rapid responses to ensure potential threats are mitigated swiftly, maintaining the integrity of your security measures.

Unlimited IT Support

Whether you require immediate assistance or ongoing guidance, our team is committed to meeting your needs around the clock.

ACSC Essential 8 Compliance

We specialise in aligning your security posture with the Australian Cyber Security Centre’s Essential 8 risk mitigation strategies.

Innovative Cyber Security Solutions

Our cyber security audits utilise the latest technologies to identify and address vulnerabilities, providing you with expert protection.

Proactive and Committed

Our commitment to proactive cyber security means we take accountability for identifying and resolving issues before they escalate.

End-to-End Cyber Security

Our holistic approach to IT security covers every aspect of your IT environment, eliminating the need for multiple vendors.

Strong Local Presence

As a leading cyber security company in Perth, we’re deeply committed to supporting our diverse and dynamic business landscape.

Key vCIO Services

IT Strategy & Planning

Develop a clear, long-term IT roadmap that supports your business objectives and scales as you grow.

Technology Budgeting

Plan smarter with accurate IT budgets and investment advice based on real business needs and outcomes.

IT Governance & Risk Management

Ensure your technology decisions meet compliance, risk, and governance requirements.

Vendor Management

We act as your advocate — managing vendor relationships, contracts, and performance on your behalf.

Project Oversight

From planning to delivery, we provide expert oversight for IT projects to ensure they meet time, cost, and business expectations.

Cybersecurity & Compliance Advisory

Align your IT strategy with security frameworks like Essential Eight, ISO 27001, and more — reducing risk and improving resilience.

Partner with a vCIO Who Understands Business, Not Just IT

Our Virtual CIOs don’t just speak tech — they speak business. With deep experience across industries and a practical, outcomes-first mindset, we help you align IT with the bigger picture. Whether you’re looking to build a 3-year IT strategy, improve board-level reporting, or strengthen your cyber posture, we bring a proactive and consultative approach that delivers measurable value.

Let us help you take the guesswork out of IT and make confident, strategic decisions that support your business today — and into the future.

Leading the Way in Cyber Security for Perth Businesses

In Perth, where cyber security threats and data breaches are as prevalent as anywhere else, Austin Technology conducts cyber security audits customised to your business’s risk profile. Our audits are designed to ensure you receive actionable insights and recommendations to improve your security measures.

Partnering with Austin Technology as your provider of cyber security in Perth means gaining tailored security solutions, a proactive approach to vulnerability management, and the expertise and dedication to meet your needs.

What Our Clients Say

Bronte J.
Bronte J.Indian Ocean Hotel
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Peter Midgley
Peter MidgleyPowertech
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Jason Cavallaro
Jason CavallaroCallidus Process Solutions
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Kirk Lenton
Kirk LentonPilbara Construction
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Tony Young
Tony YoungOptimus Real Estate
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Warner Priest
Warner PriestInterContinental Energy
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Peter Alexander
Peter AlexanderKock Solutions
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Paul Green
Paul GreenGlobal Cardiology
Chris Wade is a great engineer and I have a lot of respect for his professionalism. He approaches every issue with a calm and methodical attitude and communicates clearly so I always understand what is happening. His steady approach and reliability make a real difference to our team, and his support is always appreciated.
Mark Hutchison
Mark HutchisonLifewood
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.

Four service pillars,
one IT partner

We run your IT as one service. Service desk, devices, security, cloud and projects all sit with a local team that knows your business.

We organise this into four pillars so you can see how we help. Manage keeps everyday IT running. Secure reduces cyber risk. Modernise moves you to better cloud and Microsoft 365 tools. Innovate uses projects, data and automation to improve how your business runs.

FAQs for Businesses

How long does it take to switch MSPs to Austin Technology?

Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.

What if we are locked into a contract with our current IT provider?

We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.

What does onboarding with Austin Technology look like?

Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.

Can you work with our existing internal IT staff?

Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.

How do you keep our systems and data secure?

Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.

What happens if we have a major outage or cyber incident?

Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.

What questions should I ask when choosing an IT partner?

Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.

Will my business rely on one person at Austin Technology?

No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.

Ready To Make The Switch?

If your IT partner has stopped keeping up, let us step in.

Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”

Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.

Scroll to Top