Data reporting services built on data you trust

We connect the systems your numbers live in, agree what each figure means and send your managers the reports they need on a schedule, so nobody rebuilds the month end pack by hand.

4.9 on Google from 60+ reviews

Two colleagues reviewing reports and a tablet at a table
  • ISO 27001Certified, audited externally by Compass Assurance Services
  • 15Years looking after business IT
  • 3Perth data centres run AustinCloud
  • 300+Client organisations that trust us with their IT

Trusted by 300+ organisations, including

thyssenkruppInterContinental EnergyAlliance NickelCarers WAAcclaim AccountingKoch SolutionsCallidus Process Solutions

Signs your reporting needs rebuilding

Most reporting problems are not about charts. They start with data spread across systems, definitions nobody wrote down and reports only one person can produce.

  1. The month end pack takes days

    Someone exports from the accounting system, the CRM and the job system, pastes it all into Excel and repairs the formulas that broke since last month.

    FixSources connected once, so the pack refreshes itself and reaches the right inboxes on a set day.

  2. Teams quote different numbers

    Sales counts revenue when a deal is signed and finance counts it when it is invoiced. Meetings turn into arguments about whose figure is right.

    FixOne agreed list of measures and definitions, written down and used in every report.

  3. Reports depend on one person

    The spreadsheet works because one analyst knows which tabs to update. When they are on leave, the report does not go out.

    FixA documented data model and scheduled refresh, supported by our service desk rather than one person's memory.

  4. Sensitive figures travel as attachments

    Payroll, client and pricing data goes around by email as spreadsheets and sits in inboxes for years.

    FixReports shared through Microsoft 365 with access set by group, so people see only what their role needs.

Talk to us

Have a project in mind? Send us the outline. A technical consultant will scope it with you and come back with a fixed price.

From scattered data to reports people use

We use the tools you already own where we can and add only what the job needs.

  • Dashboards and report packs

    Interactive dashboards with drill down and filters for each audience, plus fixed packs in PDF or Excel for the board and external use.

  • Connections to your systems

    Finance, CRM, job and project systems connected so reports draw on complete data. Where a system has no ready connector, we build one or schedule a reliable export.

  • Data already in Microsoft 365

    SharePoint lists and Excel files brought into reporting properly, instead of copied across by hand each month.

  • A home for combined data

    When several systems need to be combined and their history kept, a data store in Azure or our private cloud, sized for your business.

  • Automated delivery and alerts

    Reports generated and sent on your schedule, with an alert when a figure crosses a threshold you set.

  • Access and governance

    Who can see which report, audit trails and version controlled templates, managed with the rest of your Microsoft 365 tenant.

Reports for the people who make decisions

Each report is built around your own measures. These are the requests we see most.

  1. Management and board packs

    Monthly performance, cash and KPIs in the same format every month, ready to export for the board or the bank.

  2. Financial reporting

    Revenue, margin and cost by job, branch or client, drawn from your accounting system rather than retyped.

  3. Operations and projects

    Work in progress, utilisation and project status, so managers see a problem while they can still act on it.

  4. Sales and pipeline

    Pipeline, win rates and forecasts from your CRM, using the same definitions as finance.

  5. Compliance summaries

    Regular summaries for auditors, funders or regulators, produced from the same data every time.

  6. Exception alerts

    A message when a job goes over budget, stock runs low or a figure moves outside its normal range.

From review to first report pack

You see a plan and a fixed quote before any build starts. Your first report pack is finished and checked before anything else is added.

Two Austin Technology engineers checking figures on a tablet
  1. 01

    Reporting review

    We look at the reports you produce today, where the data comes from and which decisions they support, then agree the measures that matter most.

  2. 02

    Data map and definitions

    We map each source, check data quality and write down how every measure is calculated. You get a fixed quote for the build.

  3. 03

    First report pack

    We build the reports your managers use most, test the numbers against your current figures and adjust until they match.

  4. 04

    Automate and support

    Reports refresh and send on schedule. We hand over documentation and our service desk supports changes as you grow.

When this service is the right call

We would rather point you to the right option than sell you a platform you do not need.

A strong fit

  • Reports rebuilt by hand in Excel every month
  • Data spread across accounting, CRM, job and Microsoft 365 systems
  • Leaders who want one set of numbers that everyone accepts
  • A business that wants reporting supported by the same team as its IT

Probably another option, and we will say so

  • Large data science or machine learning programmes, where a specialist data firm suits better
  • One report from one system that already has good reporting built in
  • Dashboards only, from data already in good shape: our Power BI service is enough

A top 50 MSP in Australia, three years running

Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.

Cloudtango MSP Select 2026, Australia

Top 50MSPs in Australia

  • 2024
  • 2025
  • 2026

Ranked on client satisfaction and service depth.

Read our 25 client reviews on Cloudtango
Austin Technology engineers at work on the service desk
ISO 27001 certified by Compass Assurance Services

ISO 27001

Information security

How we handle your data, passwords and access, audited every year.

How we protect your data
ISO 9001 certified by Compass Assurance Services

ISO 9001

Quality management

Documented processes, so every engineer works to the same standard.

How we work
CyberCert SMB1001 Gold Level 3 badge

SMB1001 Gold

Cyber security, Level 3

The 27 control cyber standard we take clients through, held ourselves.

Check our certificate

Data reporting questions

What owners and finance managers ask before they start. Anything else, call 1300 787 429.

A team meeting around a table in a glass walled office
What does a data reporting service include?

We connect the systems your figures come from and agree how each measure is calculated. Then we build the reports and dashboards, automate when they refresh and who receives them. We support them afterwards. It starts with a scoping call so the plan matches the reports you use.

Can you combine our accounting system and CRM in one report?

Usually, yes. Most finance, CRM and job systems either connect directly or allow scheduled exports through an API. We check each system during the review and tell you what is possible before you commit. Where a connection needs building, it is part of the fixed quote.

Do we need a data warehouse, or is Power BI enough?

Many small businesses do not need a warehouse. If your data comes from two or three systems in good shape, Power BI can connect to them directly. A central data store earns its place when you combine several sources, keep history the source systems drop or need faster reports. We recommend the smaller option when it will do the job.

How much does it cost, and are we locked in?

Every project gets a fixed quote before we start, based on the number of sources and reports. Software licences such as Power BI are billed separately at Microsoft's price. Ongoing support can sit within our IT support plans.

How long until we see the first report, and will it disrupt the team?

The data map sets out dates before the build starts. Most of the time goes into checking data and agreeing definitions, not drawing charts. We run new reports alongside your current ones until the numbers match, so nobody loses a report they rely on.

We already have an IT person or a finance analyst. Where do you fit?

Alongside them. Your analyst knows the business and the numbers. We add the data connections, security and automation, then hand over documentation so they can keep improving the reports. If you have an IT person, we work with them on access and systems.

One set of numbers
everyone agrees on.

Tell us which reports you produce now and where the data lives. A technical consultant will scope it with you and send a plan and a fixed quote.

  • A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
  • Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works

Or email sales@austintechnology.com.au

Level 2, 541 Hay Street, Subiaco WA 6008 Onsite across the Perth metro area and regional WA, and nationally through our partners.