Managed cloud servers on a fixed monthly price
Run your business servers in AustinCloud, our private cloud across three Perth data centres. You pay a fixed monthly price, and our engineers patch, monitor, back up and secure every server for you.
★★★★★ 4.9 on Google from 60+ reviews
- 3Data centres, Tier III and Tier IV facilities
- $0Data egress or per request charges
- 31 daysImmutable lock on the optional offsite backup copy
- 24/7Monitoring by our operations team
Trusted by 300+ organisations, including
Signs your server is ready for the cloud
Most businesses move their servers when one of these happens. If one sounds familiar, price a cloud server before you buy new hardware.
The warranty is ending
A new server, licences and set up is a large upfront cost for a box that sits in a cupboard.
InsteadA fixed monthly price. Replacing the hardware underneath becomes our job, not yours.
Remote staff find it slow
Files and apps that run well in the office crawl over a VPN from home or site.
InsteadServers on fast data centre connections, reached through secure remote access or a private link.
One server, one point of failure
A failed disk, a power cut or a hot comms room can stop the business, and the backup often sits in the same room.
InsteadThe hardware, power and cooling stop being your problem, and your backups live in a different data centre.
You are moving office
A new lease means a new comms room, fragile hardware to move and a weekend of downtime.
InsteadMove the servers to AustinCloud first. The new office only needs desks, wireless and a good internet link.
A technical consultant sizes your servers and replies within two business hours.
Who looks after what
Plenty of providers rent you a server and leave the rest to you. This is where the work sits with AustinCloud, a self managed cloud server and a server in your office.
| Who handles | AustinCloudManaged cloud server | Self managed cloud serverRaw hosting or IaaS | Server in your officeOn site |
|---|---|---|---|
| Hardware, power and cooling | Us, in Tier III and Tier IV data centres | The provider | You, in your comms room |
| Hardware replacement | Us, with no refresh project for you | The provider | You, with a capital spend every few years |
| Operating system updates | Us, on an agreed schedule | You | You |
| Monitoring and alerts | Us, 24/7 | The platform only | You, if it is set up |
| Backups and restores | Us, included and test restored | Often an extra you set up yourself | You |
| Firewalls and network security | Us, on a segmented network | You | You |
| When something goes wrong | Our engineers, who already know your setup | You fix the server, the provider fixes the platform | Whoever you can reach |
| How you pay | Fixed monthly for your reserved resources | Monthly, plus usage and egress on some platforms | Upfront hardware, then maintenance |
Swipe the table sideways to see every column.
What runs well on a cloud server
Anything you run on a Windows or Linux server today can usually move as it is. These are the systems businesses most often bring across.
- 01
Line of business applications
Industry software that needs Windows Server, from practice management and job costing to ERP and engineering systems.
- 02
SQL Server databases
Databases that need steady storage and a short path to the applications that use them.
- 03
Remote desktop
Staff anywhere get the same desktop and apps, with the data sitting right next to them.
- 04
File shares
Shared drives with the folders and permissions you already have. If your files suit SharePoint better, we will tell you.
- 05
Domain and sign in
Active Directory linked to Microsoft Entra ID, so staff use one sign in for Microsoft 365 and the network.
- 06
Linux servers
Web applications, integrations and tools on Linux, managed alongside your Windows servers.
Fixed monthly, no usage surprises
You pay a fixed monthly price for the resources you reserve. The bill stays the same every month until you ask us to change it.
- $0Data egress or per request charges
- FixedMonthly price for the resources you reserve, quoted ex GST after a short sizing review
What sets your monthly price
Processor and memory
The cores and memory for each server, sized to what your applications need rather than a fixed package.
Storage
Fast storage for databases and applications, and a lower cost tier for archives and older files.
Software licences
Windows Server, SQL Server and remote desktop licences, monthly or brought across where your terms allow.
Backup
Backups of every server are included. The offsite immutable copy is optional and billed per terabyte stored.
Connectivity
Secure remote access for your team, with a private link or SD-WAN to your offices if you need one.
Backed up and secured from day one
A backup only counts if it restores. Every AustinCloud server is backed up and restores are tested, so you are not finding out on the worst day.
Secure by default, hosted in WA
- Perth data centres Servers and data stay in NEXTDC P1, NEXTDC P2 and Vocus DC3, with backups in a different site.
- Segmented networks Your servers sit on their own network behind managed firewalls, separate from every other business.
- Patching on schedule Operating system and security updates in agreed windows, with urgent fixes brought forward.
- Protected remote access Staff connect with multi factor authentication, not ports left open to the internet.
- Encrypted, locked backups Backup data is encrypted, and the optional offsite copy cannot be changed or deleted for 31 days.
- ISO 27001 certified Our security management is independently audited. For 24/7 detection and response, add SecureShield.
Backing up Microsoft 365 or servers that stay on site as well? See cloud backup and recovery.
IncludedServer backups
Every server is backed up to separate storage in a different data centre, with retention agreed in your design. Whole server and single file restores, jobs monitored by our team and encrypted backup data.
Optional, per TBOffsite immutable copy
An extra copy in a separate offsite vault, locked so nobody can change or delete it, even with an administrator account. A 31 day immutable lock, 90 day retention, billed on space used and a clean copy if ransomware hits.
Agreed up frontDisaster recovery
We agree how quickly each server needs to come back and how much data you can afford to lose, then design and test to match. Recovery targets per system, a written runbook, scheduled restore tests and results reported to you.
From your cupboard to AustinCloud
You get a price and a plan in writing before anything moves, and the cutover happens when it suits your business.
- 01Size
Audit and sizing
We review your servers, applications, licences and internet links, then give you a fixed monthly price and a migration plan.
- 02Build
Build and test
We build your environment, set up networking and remote access, then test your applications with the people who use them.
- 03Move
Planned cutover
Data is copied across ahead of time, so the final move happens after hours in an agreed window, with a rollback plan.
- 04Run
Managed from day one
We monitor, patch and back up every server, and review capacity and backups with you regularly.
Is a cloud server right for you?
Some businesses do not need servers at all any more. We would rather tell you that than move a server you could retire.
A strong fit
- A server that is out of warranty or due for replacement in the next year
- Applications that need Windows Server or SQL Server and cannot move to SaaS yet
- Staff across offices, home and site who need the same apps and files
- Clients, insurers or tenders asking where your data is held
- An office move where you would rather not build a new comms room
Probably another option, and we will say so
- Everything already runs in Microsoft 365 and cloud apps, so there is no server left to move
- Workloads with big, short spikes that suit pay as you go public cloud
- Equipment on site that has to talk to a local server, which suits a hybrid setup
- Raw infrastructure you want to run yourself, with no managed service
We prove it in 90 days, or you walk away
Changing IT provider is a big decision, so the risk should sit with us. If we haven’t earned your trust in the first 90 days, you can walk away with nothing owing on the rest of your agreement.
- Day 1
No onboarding fee
You start on your plan with nothing extra to pay.
- Any time
14 days to fix it
Tell us in writing what is not working and we put it right.
- Up to day 90
Walk away if we have not
Nothing owing on the rest of your agreement.
- If you go
A clean handover
Admin access, passwords and documentation handed over at no charge.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificate- Aged care
Roshana Care Group
20+ facilities and 3,000+ staff across five states, connected back to servers we run in AustinCloud.
- Healthcare
FAST Emergency Care
A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.
- Engineering
Koch Solutions
A hyper converged platform at NEXTDC P2 and faster links between sites.
- Client stories
All client stories
Sixteen stories with the numbers.
Cloud server questions
What business owners and IT managers ask before moving servers out of the office. Anything else, call 1300 787 429.
What is a managed cloud server?
A cloud server is a virtual server that runs in a data centre instead of your office. Managed means we look after everything that keeps it running: the hardware underneath, the operating system, patching, backups, security and monitoring. Your team keeps using the same applications and files, and connects to them securely from the office, home or site.
How much does a cloud server cost for a small business?
It depends on the processor, memory and storage each server needs, the software licences it runs and how much backup you keep. AustinCloud is a fixed monthly price for the resources you reserve, with no charges for data egress, so the bill does not move with usage.
We size your servers and give you a fixed quote after a short review, which makes it easy to compare against replacing the server in your office.
Where are your cloud servers hosted?
In Perth, across NEXTDC P1, NEXTDC P2 and Vocus DC3. Your servers and data stay in Western Australia, with backups kept in a different data centre from the servers they protect. That helps with the data residency questions clients, insurers and tenders tend to ask.
Will a cloud server be slower than the server in our office?
For staff working from home or site it is usually faster, because the server sits on fast data centre connections instead of your office internet. For staff in the office, speed depends on your internet link.
We check your links during sizing. Where an application is sensitive to delay, we run it on a remote desktop server next to its data, so only the screen travels over the internet.
How long does it take to move our servers?
For a typical small or medium business, four to eight weeks from sizing to cutover. Data is copied across ahead of time, so the final move happens after hours in an agreed window and your team starts the next morning on the new servers.
What happens if something fails?
It is our problem, not yours. Before you move, we agree how quickly each server needs to come back and how much data you can afford to lose, then design and test your backup and recovery to match. Backups are kept in a separate data centre, and the optional offsite copy is locked against changes for 31 days.
How is AustinCloud different from Azure or AWS?
Azure and AWS bill on usage, so costs move month to month, and you or your IT provider manage the servers inside them. AustinCloud is a fixed monthly price, hosted in WA and managed end to end by the same team that supports you. Some workloads suit Azure better, and we manage those too. See Azure cloud, or compare the options on our cloud computing page.
Do we still need IT support once our servers are in the cloud?
Managed cloud servers cover the servers themselves. Your people, laptops, Microsoft 365 and office network still need looking after, which is what our IT support plans do. Most clients have both, so one team owns the whole picture. See managed IT services and plans.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Retire the server
in the cupboard.
Tell us about the servers you run now. A technical consultant will size them with you and send a fixed monthly price and a plan to move.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or email sales@austintechnology.com.au