IT consulting with a clear plan on a fixed quote
We answer a defined technology question for your business, from a costed IT strategy to a second opinion on a vendor proposal. Every engagement is scoped and quoted before we start and ends with a written deliverable you own.
★★★★★ 4.9 on Google from 60+ reviews
- FixedScope and price agreed before work starts
- 15Years advising and supporting businesses
- 300+Client organisations supported by our team
- ISO27001 and 9001 certified, audited externally
Trusted by 300+ organisations, including
The decisions that need a second head
IT consulting works best when there is a specific question to answer. These are the ones businesses bring to us most often.
Your servers are running out of support
Microsoft ends extended support for Windows Server 2016 on 12 January 2027. After that, security updates are only available through its paid Extended Security Update program.
FixEach option costed side by side, including private cloud, Azure and new hardware onsite, with the risks and running costs of each.
You are growing, merging or opening a site
New offices, acquisitions and rapid hiring expose systems that were set up for a smaller business. Fixing them after the event costs more.
FixA plan for identities, networks, licensing and data before the change, with a budget and an order of work.
A client or insurer asks for a security standard
Tenders and insurance renewals now ask about the Essential Eight, SMB1001 or ISO 27001, often with a deadline attached.
FixA gap analysis against the standard you need, turned into a costed uplift plan your board can approve.
You have quotes you cannot compare
Two vendors propose different platforms at different prices, and neither explains what you give up.
FixAn independent review of each proposal against your requirements, with a like for like comparison and a recommendation.
Tell us the question you need answered. A technical consultant will agree the deliverable with you and send a fixed quote.
Four ways we work with you
Each engagement has a fixed scope and a defined end. You leave with a document you can act on, whoever delivers the work.
- 01
IT strategy and roadmap
Where your technology is today, where the business is heading and a costed roadmap for the next one to three years.
- 02
Second opinion
A focused review of a proposal, a platform choice or a design before you commit money to it.
- 03
Business case and vendor selection
Requirements, a shortlist, quotes compared on the same basis and a business case your board can sign off.
- 04
Mergers, acquisitions and new sites
A review of the IT you are taking on and a plan for bringing systems, users and data together.
Written deliverables you can act on
The exact contents depend on the question, but a strategy and roadmap engagement usually includes these six parts.
Current state summary
Your systems, security, contracts and costs described clearly, with what works and what does not.
Risk list
The technology risks to the business, ranked by likelihood and impact, with the ones to fix first at the top.
Options compared
Two or three ways forward for each major decision, with upfront cost, running cost and trade offs.
Costed roadmap
Projects in order for the next one to three years, each with a budget, a business owner and a reason.
Budget view
The roadmap turned into yearly figures your finance team can drop into their forecast.
Board summary
A short paper for directors that explains the plan, the cost and the risk of doing nothing.
From scoping call to a plan you own
You know the scope, the price and the delivery date before any work starts.
- 01
Free scoping call
We agree the question, who needs to be involved and what the deliverable looks like.
- 02
Fixed quote
A written proposal with the scope, price, timeline and workshop dates. Nothing starts until you approve it.
- 03
Discovery
Short interviews with key people and a review of your systems, contracts, licences and spend.
- 04
Options and roadmap
Options costed side by side, then a workshop with leadership to agree the direction.
- 05
Handover
The final document goes to your team, to our project team or to a vCIO who keeps it current.
When consulting is the right call
Consulting is project based. If you need something ongoing or hands on, we will point you to the right service.
A strong fit
- A specific question, such as what to do with ageing servers
- An independent view before signing a large contract
- A board that wants a business case before it approves spend
- An internal IT person who needs a plan to work to
Probably another option, and we will say so
- Ongoing IT leadership: a virtual CIO
- A general check of your systems: an IT health check
- Testing your security controls: a cyber security audit
- Delivering work that is already planned: IT project services
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificate- Engineering
Powertech
Aligned to Essential Eight ML2, moved from AWS to our private cloud and went on to win a defence grade client.
- Water
PPS Water Group
Grew from 35 to more than 200 users on a cloud first move to Entra ID, Microsoft 365, Teams, SharePoint and OneDrive.
- Not for profit
Trinity United
About 445 GB and 93,000 files moved from Dropbox to SharePoint, business NBN and every PC joined to Entra, planned around staff in the field.
- Client stories
All client stories
Sixteen stories with the numbers.
IT consulting questions
What owners and IT managers ask before they start. Anything else, call 1300 787 429.
Related services and reading
How much does IT consulting cost?
Every engagement has a fixed quote before we start, based on the scope we agree in a free scoping call. There is no ongoing contract. The engagement ends when you have the deliverable.
How long does a strategy and roadmap engagement take?
It depends on the number of sites, systems and people involved. The quote sets out the timeline and the date of each workshop, so you know when the roadmap will land before you approve the work.
Will you just recommend your own services?
No. We compare options side by side, including ones that do not involve us, and show the cost and trade offs of each. The roadmap is yours to deliver with us, with your own team or with another provider.
We already have an IT person or provider. Can you still help?
Yes. We interview them during discovery, because they know your systems best, and the plan is written so they can deliver it. The written business case can also help an internal IT manager get a budget approved.
What is the difference between IT consulting and a vCIO?
IT consulting is project based: a fixed scope, a fixed quote and one deliverable. A virtual CIO is an ongoing retainer that owns the roadmap, the budget and vendor management, with a review every quarter. You can start with one and move to the other.
Will the review disrupt our staff?
Very little. Discovery uses short interviews with the people who matter to the question and a review of your systems and documents. We make no changes to your systems during a consulting engagement.
Make the next IT decision
with the numbers in front of you.
Tell us the question you need answered. A technical consultant will agree the deliverable and timeline with you, then send a fixed quote before any work starts.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or email sales@austintechnology.com.au