Secure
Cybersecurity now sits at the centre of everyday business. Clients, regulators and insurers expect you to protect your data and show proof. Secure is where we reduce cyber risk with clear standards, smart tools and steady oversight.
What Manage Covers
We secure your people, systems and data with a mix of managed security tools, clear policies and regular reviews. The work aligns with the ACSC Essential Eight and other key standards so you can answer hard questions from clients and auditors with confidence. You gain fewer incidents, faster recovery and clear evidence of what is in place.
Managed Cybersecurity
Day to day monitoring, alerting and response across endpoints, identity, email and cloud.
Austin SecureShield Plans
Bundled security tools, monitoring and reporting in simple tiers built around the Essential Eight.
ACSC Essential 8
Assessment and uplift projects that help you reach and maintain your target Essential Eight level.
Cybersecurity Risk Assessment
Plain language review of cyber risks, controls and gaps so leaders can set priorities.
Compliance Management
Ongoing help to align controls and documentation with the standards your business must meet.
DISP Compliance
Support for defence suppliers that need stronger controls, evidence and reporting for DISP.
Penetration Testing
Independent testing that shows how attackers could move through your environment and what to fix.
Cloud Backup and Disaster Recovery
Managed backups and recovery plans so you can restore critical systems and data when needed.
Managed Cybersecurity
We run and watch the security tools that protect your users and systems. Our team receives alerts, investigates them and takes action where needed. You see what happened, what we did and any follow up steps. Over time this reduces noise and focuses effort on real threats rather than false alarms.
Austin SecureShield Plans
SecureShield bundles our core controls, monitoring and reporting into clear plans. Each tier describes the tools and outcomes you receive, from baseline protection through to advanced monitoring and response. This makes it easier to choose a level that fits your risk and budget and to show stakeholders the security service you have in place.
ACSC Essential 8
We start by assessing your current state against each of the Essential Eight controls. The result is a simple view of where you meet, exceed or fall short of the target maturity level. From there we design and deliver uplift work, handle exceptions and document decisions so you can demonstrate progress and stay aligned as your environment changes.
Cybersecurity Risk Assessment
Our risk assessments look at how your business uses technology, not only at the tools you own. We identify key assets, likely threats and the controls that protect them. You receive a short, structured report that sets out the main risks, the impact if they occur and practical options to reduce each one. It becomes a shared reference for directors, management and IT.
Compliance Management
Many organisations must align with frameworks such as Essential Eight, ISO 27001 or industry specific standards. We help you map technical controls and policies to these frameworks, identify gaps and plan remediation. We also support ongoing reviews and reporting so you can stay audit ready instead of rushing before a deadline.
DISP Compliance
Working with defence requires proof that you take security and assurance seriously. We support the technology, processes and evidence you need for DISP. That can include access control, logging, privileged administration, secure remote access and incident handling. Our aim is to make DISP requirements clear and manageable rather than overwhelming.
Penetration Testing
Penetration testing provides an external check on your security posture. We help you scope the test, engage trusted partners and prepare your environment. Once the work is complete we review the findings with you, prioritise fixes and track them through to completion. The result is better security and a clear story for clients and auditors.
Cloud Backup and Disaster Recovery
Backups only matter if they work when you need them. We design and manage backup policies for servers, cloud workloads and Microsoft 365. Regular restore tests confirm that data is recoverable and that staff know the process. We also help define recovery time and recovery point objectives so everyone understands what to expect during an incident.
FAQs for Businesses
Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.
We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.
Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.
Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.
Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.
Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.
Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.
No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.
Ready To Make The Switch?
If your IT partner has stopped keeping up, let us step in.
Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”
Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.
