Security and compliance you can prove

Clients, insurers and auditors now ask for evidence, not promises. Secure is where we protect your people, devices and data around the clock, align you with the Essential Eight and give you the reports to show it.

Talk to us See pricing

Your price in two minutes, no email needed. Or call 1300 787 429.

4.9 on Google from 60+ reviews

An Austin Technology security engineer working at his desk
  • 150+Organisations protected by Austin SecureShield
  • 24/7Threat monitoring and response
  • ISO27001 and 9001 certified, audited externally
  • GoldSMB1001 certified ourselves, Level 3

Trusted by 300+ organisations, including

thyssenkruppInterContinental EnergyAlliance NickelCarers WAAcclaim AccountingKoch SolutionsCallidus Process Solutions

Nine services, one security team

Security is part of every plan we run. Secure adds the depth that clients, insurers and auditors ask for, from the Essential Eight to data protection and incident response.

  • Managed cyber security

    Day to day monitoring, alerting and response across devices, identity, email and cloud, run by our security team with a 24/7 SOC behind it.

    Cyber security services

  • SecureShield plans

    Three security plans built around the Essential Eight, from $25 per person per month excluding GST.

    SecureShield plans

  • Incident response

    When something goes wrong we contain the attack, bring systems back and help with the reporting and the insurer.

    Cyber incident response

  • Essential Eight

    An assessment against each of the eight controls, then the uplift work to reach and hold your target maturity level.

    Essential Eight

  • SMB1001 certification

    A gap assessment, the uplift work and the evidence you need to certify at the tier your clients or insurers ask for.

    SMB1001 certification

  • Cyber security audit

    A plain language review of your risks, controls and gaps, with a short report directors can use to set priorities.

    Cyber security audit

  • Compliance management

    Controls and policies mapped to SMB1001, cyber insurance and client requirements, with the evidence to show it.

    IT compliance

  • Microsoft Purview and DLP

    Sensitivity labels and data loss prevention rules that stop tax file numbers, bank details and confidential files leaving the business.

    Microsoft Purview

  • Virtual CISO

    A senior security lead on retainer who owns your security roadmap, policies and reporting to the board.

    Virtual CISO

Also in Secure: penetration testing, DISP compliance, email security and security awareness training. Next pillar: Modernise.

Signs security needs more than antivirus

The problems business owners and IT managers bring to us most, and what we do about each one.

  1. A security questionnaire has landed

    A client, insurer or tender wants specific answers and you are not sure yours would stand up.

    FixWe map your controls to the questions, fix the gaps that matter and give you evidence to attach.

  2. Nobody is watching after hours

    Alerts that arrive at night or on the weekend sit unread until Monday.

    Fix24/7 detection and response on every managed device, with our team acting on what it finds.

  3. The Essential Eight is on the agenda

    The board, a client or a tender has asked about your maturity level and there is no clear answer.

    FixAn assessment against each control, then a plan to reach your target level.

  4. Backups have never been tested

    Everyone assumes they work, but nobody has tried a full restore.

    FixRegular test restores, documented recovery times and a plan your staff know.

Talk to us

Tell us who is asking about your security. A technical consultant will scope it with you and send a fixed quote. Or take the scorecard first.

From first score to proof on paper

Security work is planned around your people, so controls stick. The same team plans it, delivers it and supports it afterwards.

An Austin Technology engineer pointing out an alert on a colleague’s screen
  1. 01

    Score where you are

    Your environment scored against the Essential Eight, with identity, devices, email and backups reviewed.

  2. 02

    Agree the target

    A target maturity level, the order of work and what it costs, agreed with you before we start.

  3. 03

    Roll out in phases

    Controls piloted with a small group first, then rolled out in stages so work keeps flowing.

  4. 04

    Show the progress

    Security reviews that show what changed, what is next and how your score moved.

Three SecureShield levels

Added to your IT support and priced per person. Each level includes everything in the one before it.

  1. SecureShield Core

    Recommended minimum

    $25 a person a month

    24/7 security operations centre, detection and response on every device and Microsoft 365 account, security awareness training and vulnerability scanning.

  2. SecureShield Control

    When someone asks for evidence

    $60 a person a month

    Everything in Core, plus email filtering, Microsoft 365 baseline, application control, logging and a password manager. Maintained at Essential Eight Maturity Level One.

  3. SecureShield Command

    For a board or certification target

    $100 a person a month

    Everything in Control, plus a virtual CISO and quarterly board reviews. Maintained at Essential Eight Maturity Level Two.

Prices are per person per month excluding GST. Compare the SecureShield levels.

A top 50 MSP in Australia, three years running

Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.

Cloudtango MSP Select 2026, Australia

Top 50MSPs in Australia

  • 2024
  • 2025
  • 2026

Ranked on client satisfaction and service depth.

Read our 25 client reviews on Cloudtango
Austin Technology engineers at work on the service desk
ISO 27001 certified by Compass Assurance Services

ISO 27001

Information security

How we handle your data, passwords and access, audited every year.

How we protect your data
ISO 9001 certified by Compass Assurance Services

ISO 9001

Quality management

Documented processes, so every engineer works to the same standard.

How we work
CyberCert SMB1001 Gold Level 3 badge

SMB1001 Gold

Cyber security, Level 3

The 27 control cyber standard we take clients through, held ourselves.

Check our certificate

Questions about Secure

Common questions before you start. Anything else, call 1300 787 429.

Two Austin Technology engineers talking through a security plan

Related services and reading

What is the difference between Secure and IT support?

IT support keeps things running. Secure protects them, with detection and response, the Essential Eight, compliance and tested backups. Security is built into every plan, and Secure adds the depth that clients, insurers and auditors ask for.

How much does managed cyber security cost?

SecureShield plans start from $25 per user per month excluding GST, added to your IT support. The right plan depends on your risk, your obligations and the maturity level you need. See SecureShield plans.

What Essential Eight maturity level should we aim for?

It depends on your risk and who you work with. Many businesses start with Maturity Level 1, while defence suppliers need Maturity Level 2 for DISP. We help you pick a target that suits your risk, your clients and your insurer. See Essential Eight.

Do you respond to incidents, or only monitor?

We respond. Detection and response runs 24/7 on managed devices, and serious incidents follow a clear plan: contain, restore critical systems, find the cause and close the gap. We also help with any reporting you need to do.

Is Austin Technology certified?

Yes. We are ISO 27001 and ISO 9001 certified, audited by Compass Assurance Services, so the way we handle your data is independently checked.

Can you help us answer a client security questionnaire?

Yes. We map your current controls to the questions, fix the gaps that matter and give you evidence you can attach. Palisades and Powertech both won new work this way.

What our clients say

1,800+ reviews from the people who call our Perth service desk every day.

  • Simplesat1,800+
  • Cloudtango25
  • Google60+
01 / 08

  • “Turns every IT problem into a non-issue”

    Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.

    Bronte J.Indian Ocean Hotel

  • “Patient, capable and a genuine listener”

    The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.

    Peter MidgleyPowertech

  • “Steady, thoughtful and stress free”

    Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.

    Jason CavallaroCallidus Process Solutions

  • “Resolved the issue within minutes”

    The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.

    Kirk LentonPilbara Construction

  • “The extra guidance made it more valuable”

    Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.

    Tony YoungOptimus Real Estate

  • “Resolved quickly, with none of my work lost”

    They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.

    Warner PriestInterContinental Energy

  • “Calm, patient and always willing to help”

    Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.

    Peter AlexanderKoch Solutions

  • “Refreshing after two unreliable IT providers”

    After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.

    Mark HutchisonLifewood
Trusted by 300+ organisations
Thyssenkrupp FLSmidth InterContinental Energy Koch Solutions Callidus Process Solutions Carers WA Powertech Acclaim Visagio Roshana OGS Global Genus Lifewood

Find your gaps before
someone else does.

Tell us who is asking about your security. A technical consultant will scope the level you need with you and send a fixed quote.

Talk to us See pricing
  • A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
  • Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works

Or call 1300 787 429 or email sales@austintechnology.com.au

Level 2, 541 Hay Street, Subiaco WA 6008 Onsite across the Perth metro area and regional WA, and nationally through our partners.