Cloud computing

Cloud computing services, run by one local team

Run your servers in AustinCloud, our managed private cloud across three Perth data centres, or in Microsoft Azure, with Microsoft 365 for email and files. One local team designs it, moves you across and looks after it.

Talk to us 1300 787 429

Austin Technology engineers managing client cloud environments from the Subiaco office

AustinCloudNextDC P1, NextDC P2 and Vocus DC3

3Local data centres, Tier 3 and Tier 4 facilities
WAYour data stays in Western Australia
$0Data egress charges on AustinCloud
24/7Monitoring by our operations team

Trusted by businesses across WA

01Which cloud fits

The right home for each system

Most businesses end up with a mix. We start with what each system needs, then choose the platform, instead of forcing everything into one cloud.

Private cloudBuilt and run locally

AustinCloud

Your servers on dedicated resources in our own private cloud across three data centres, fully managed by our engineers.

Best forLine of business apps, databases and file services that need steady performance and WA data residency.

Reserved compute and storage
Fixed monthly pricing
Backup and disaster recovery built in
Managed and monitored by us

Private cloud servers

Public cloud

Microsoft Azure

Microsoft's public cloud for workloads that need to scale quickly or connect to Azure services, set up and run properly.

Best forApplications built for Azure, short term projects and systems with big peaks in demand.

Design and migration
Security baselines applied
Cost and usage reviews
Backup and monitoring

Azure cloud

Productivity

Microsoft 365

Email, Teams, SharePoint and OneDrive, configured securely and managed day to day, so your files and mail live in the cloud too.

Best forEvery business. It replaces on site email and file servers for most teams.

Licensing and tenancy management
Intune device management
SharePoint and Teams structure
Microsoft 365 backup

Managed Microsoft 365

Keeping a server on site for a specific machine or app? We design hybrid setups that link it all together.

Hybrid infrastructure

02Private, public or on site

How the options compare

A straight comparison for your core business systems. Public cloud suits some workloads well, and we will tell you when it is the better choice.

AustinCloud private cloud compared with public cloud and an on site server
Compare	AustinCloudManaged private cloud	Public cloudMicrosoft Azure	On site serverIn your office
Where your data lives	Three WA data centres	The Microsoft region you choose, including Australia	Your office
How you pay	Fixed monthly for agreed resources	Pay as you go, changes month to month	Upfront hardware, then maintenance
Data egress charges	None	Can apply above free allowances	None
Performance	Reserved resources, no noisy neighbours	Depends on the size you pay for	Limited to one machine
If hardware fails	Clustered hosts keep you running	Handled by Microsoft	Often downtime until it is repaired
Who supports it	Our engineers, end to end	Microsoft for the platform, us for your workloads	Whoever maintains the server
Best for	Core business systems with steady use	Applications built for Azure and big peaks	Specialist equipment or poor internet

Swipe the table sideways to compare all three.

03What you get with AustinCloud

Private cloud, managed as a service

You get the feel of a public cloud portal, with our engineers handling the platform underneath.

Dedicated resources

Your environment runs on reserved compute, memory and storage, so business critical applications keep their performance in busy periods.

Secure by design

Perimeter firewalls, segmented networks, hardened hosts and encrypted backups in every deployment, with security monitoring around the clock.

Built to keep running

Clustered hosts and shared storage mean a single hardware fault does not stop your systems, with redundancy for power and connectivity.

Managed for you

We handle the platform, patching, capacity and day to day monitoring. Your team focuses on applications and users.

Simple control

The AustinCloud console shows your servers, storage and usage, lets you restart servers safely and raise changes without long email chains.

Backup and recovery included

Backups are built in, with options for off site replication and restore plans that are tested. See cloud backup.

Planning a change to where things run?

Tell us what you have today. A technical consultant will scope it with you and send a fixed monthly price.

Talk to us 1300 787 429

04How we move you

From design to day to day running

You get a plain English plan before anything moves, and you know what is happening at every step.

Stage 1
Discover and design
We review your servers, storage and applications, map what should move, what should stay and what could be retired, and give you a design and migration plan.
Stage 2
Migrate with care
Our engineers move workloads in planned stages, using replication and agreed cutover windows to keep downtime low and protect your data.
Stage 3
Operate and improve
Once you are live we monitor and manage it all, and review capacity, performance, security and backup health with you regularly.

05Is it a fit

When AustinCloud is the right call

We would rather point you to the right platform than sell you the wrong one.

A strong fit AustinCloud

+Line of business applications that cannot move to SaaS but need a stable home
+Data residency requirements in Western Australia
+On site servers you are outgrowing, or single points of failure you want gone
+Systems that need close ties to managed support, monitoring and security
+An office move or merger where you want to avoid building a new server room

Probably another option We will say so

×Workloads with huge, short spikes that suit pay as you go public cloud
×Systems that already have a good SaaS replacement
×Raw infrastructure you want to run yourself, with no managed service

06Client stories

Cloud moves we have delivered

Private cloud, Microsoft 365 and data centre moves for our clients, and what changed for each.

Mining services · Cloud

PPS Water Group case study

From a 35 person team to 200+ users on cloud first IT.

Koch Solutions workers in safety gear reviewing a plan on site

Engineering · Infrastructure

Koch Solutions case study

A hyper converged platform at NEXTDC P2 and faster links between sites.

Healthcare · New clinic fit out

FAST Emergency Care case study

A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.

Thirteen client stories in full, with the numbers.

All client success stories

07Recognised and certified

A top 50 MSP in Australia, three years running

Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.

Cloudtango Top 50 MSP in Australia 2026, 2025 and 2024

Top 50 MSP in Australia Cloudtango, 2024, 2025 and 2026. Assessed on client satisfaction, growth and the depth of our security, support and infrastructure services. Read our client reviews on Cloudtango

Two Austin Technology engineers reviewing a plan on a laptop

ISO 27001

Information security

Our information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.

How we protect your data

ISO 9001

Quality management

Support tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.

08Questions

Cloud computing questions

What businesses ask before moving servers to the cloud. Anything else, call 1300 787 429.

Where is my data stored in AustinCloud?

In three Perth data centres: NextDC P1, NextDC P2 and Vocus DC3. Your data stays in Western Australia unless you ask us to replicate it somewhere else, which helps with data sovereignty, compliance and client security questionnaires.

How much does cloud hosting cost?

AustinCloud is priced monthly for the compute, memory and storage you reserve, with management and backup included and no charges for data egress. Azure is billed on usage, so it moves month to month. We quote both after a short discovery so you can compare like for like.

Is a private cloud more secure than public cloud?

Not automatically. Both can be very secure or badly configured. The difference with AustinCloud is that your servers run on dedicated resources, in known local facilities, with firewalls, segmented networks, hardened hosts and encrypted backups set up and watched by the same team that supports you. In Azure we apply the same security baselines.

Can we keep some servers on site?

Yes. Plenty of businesses keep a server on site for a specific machine or application and move everything else. We design hybrid setups that link your office, AustinCloud, Azure and Microsoft 365 securely. See hybrid infrastructure.

How long does a cloud migration take?

For a typical small or medium business with a handful of servers, four to eight weeks from design to cutover. The move itself is done in planned stages, usually after hours, using replication and cutover windows so downtime stays low and you know what is happening at each step. See cloud migration services.

What happens if a data centre has a problem?

We design for failure. AustinCloud runs on clustered hosts with redundant power and connectivity in each facility, so a single hardware fault does not stop your systems, and backups can be replicated off site. Your design review sets out how quickly each system comes back if a site has an issue, so the plan is agreed before anything moves.

Do you support Microsoft Azure as well?

Yes. Some workloads suit Azure better, for example applications built for Azure services or systems with large short term peaks. We design, migrate, secure and manage Azure environments, and review costs so the bill does not creep. See Azure cloud.

What is the difference between cloud hosting and Microsoft 365?

Microsoft 365 replaces email, file servers and collaboration tools with services such as Exchange Online, SharePoint, OneDrive and Teams. Cloud hosting runs your own servers and business applications, for example accounting, practice management or ERP systems. Most businesses need both. See managed Microsoft 365.

Client feedback

What our clients say

1,800+ reviews from the people who call our Perth service desk every day.

1,800+
25
60+

01 / 08

“Turns every IT problem into a non-issue”

Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.

Bronte J.Indian Ocean Hotel
“Patient, capable and a genuine listener”

The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.

Peter MidgleyPowertech
“Steady, thoughtful and stress free”

Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.

Jason CavallaroCallidus Process Solutions
“Resolved the issue within minutes”

The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.

Kirk LentonPilbara Construction
“The extra guidance made it more valuable”

Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.

Tony YoungOptimus Real Estate
“Resolved quickly, with none of my work lost”

They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.

Warner PriestInterContinental Energy
“Calm, patient and always willing to help”

Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.

Peter AlexanderKoch Solutions
“Refreshing after two unreliable IT providers”

After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.

Mark HutchisonLifewood