Run your servers in AustinCloud, our managed private cloud across three Perth data centres, or in Microsoft Azure, with Microsoft 365 for email and files. One team designs it, moves you across and looks after it.
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Most businesses end up with a mix. We start with what each system needs, then choose the platform, instead of forcing everything into one cloud.
Your servers on resources reserved for you in our own private cloud, fully managed by our engineers. Reserved compute and storage, fixed monthly pricing, backup built in. See private cloud servers.
Best forLine of business apps, databases and file services that need WA data residency.
Microsoft's public cloud for workloads that need to scale quickly or connect to Azure services, set up and run properly: design and migration, security baselines, cost reviews, backup and monitoring. See Azure cloud.
Best forApplications built for Azure, short term projects and systems with big peaks in demand.
Email, Teams, SharePoint and OneDrive, configured securely and managed day to day: licensing and tenancy, Intune devices, SharePoint and Teams, Microsoft 365 backup. See managed Microsoft 365.
Best forEvery business. It replaces on site email and file servers for most teams.
Keeping a server on site for a specific machine or app? See hybrid infrastructure.
You get the feel of a public cloud portal. The servers, the hardware underneath and the day to day running are our job, not yours.
Your servers run on compute, memory and storage set aside for your business, sized to what your applications need.
Firewalls, segmented networks, hardened hosts and encrypted backups in every deployment, watched around the clock.
No server to buy, no refresh project every few years. Patching, capacity and monitoring are handled for you.
The AustinCloud console shows your servers, storage and usage, and lets you raise changes without long email chains.
Backups are part of the service, with restore plans that are tested. See cloud backup.
A straight comparison for your core business systems. Public cloud suits some workloads well, and we will tell you when it is the better choice.
| Compare | AustinCloudManaged private cloud | Public cloudMicrosoft Azure | On site serverIn your office |
|---|---|---|---|
| Where your data lives | Three WA data centres | The Microsoft region you choose, including Australia | Your office |
| How you pay | Fixed monthly for agreed resources | Pay as you go, changes month to month | Upfront hardware, then maintenance |
| Data egress charges | None | Can apply above free allowances | None |
| Performance | Resources reserved for your servers | Depends on the size you pay for | Limited to one machine |
| Who supports it | Our engineers, end to end | Microsoft for the platform, us for your workloads | Whoever maintains the server |
| Best for | Core business systems with steady use | Applications built for Azure and big peaks | Specialist equipment or poor internet |
Swipe the table sideways to see every column.
You get a clear plan before anything moves, and you know what is happening at every step.
We review your servers, storage and applications, map what should move, stay or be retired, and give you a design and migration plan.
Workloads move in planned stages and agreed cutover windows, so your team keeps working.
Once you are live we manage it all, and review capacity, security and backup health with you regularly.
We move your servers, file shares, business applications and email to Microsoft 365, Azure or our private cloud. Each workload is planned on its own, then moved in the order that keeps your business running.
Every application is checked with its vendor in the readiness review. You get the target design, the order of moves, the timeline, the running costs and a fixed price quote before anything moves.
We map your servers, applications, data, users and dependencies, then check each application with its vendor.
You get the target design, the order of moves, the timeline, the running costs and a fixed price quote.
A pilot group works in the new environment first, so problems are found by a few people, not everyone.
Data is copied ahead of time and the final switch happens after hours, with a rollback plan ready.
We support your staff through the first days, tidy up the old systems and hand over documentation.
File, application and domain servers moved to the cloud or retired.
Moved to SharePoint and OneDrive, with permissions cleaned up on the way.
From your own Exchange server, another host or another Microsoft 365 tenant.
Checked with the vendor, then moved, upgraded or replaced.
Accounts in Microsoft Entra ID with multi factor authentication, devices managed through Intune.
Kept to meet your record keeping needs, with new cloud backups in place before cutover.
We would rather point you to the right platform than sell you the wrong one.
Changing IT provider is a big decision, so the risk should sit with us. If we haven’t earned your trust in the first 90 days, you can walk away with nothing owing on the rest of your agreement.
You start on your plan with nothing extra to pay.
Tell us in writing what is not working and we put it right.
Nothing owing on the rest of your agreement.
Admin access, passwords and documentation handed over at no charge.
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
How we handle your data, passwords and access, audited every year.
How we protect your data
Documented processes, so every engineer works to the same standard.
How we work
The 27 control cyber standard we take clients through, held ourselves.
Check our certificateFrom a 35 person team to 200+ users on cloud first IT.
A new urgent care clinic fitted out in four fixed price packages: network, workstations, phones and clinical software.
A hyper converged platform at NEXTDC P2 and faster links between sites.
Sixteen stories with the numbers.
What businesses ask before moving servers to the cloud. Anything else, call 1300 787 429.
In three Perth data centres: NEXTDC P1, NEXTDC P2 and Vocus DC3. Your data stays in Western Australia unless you ask us to replicate it somewhere else, which helps with data sovereignty, compliance and client security questionnaires.
AustinCloud is priced monthly for the compute, memory and storage you reserve, with management and backup included and no charges for data egress. Azure is billed on usage, so it moves month to month. We quote both after a short discovery so you can compare like for like.
Not automatically. Both can be very secure or badly configured. The difference with AustinCloud is that your servers run on dedicated resources, in known WA facilities, with firewalls, segmented networks, hardened hosts and encrypted backups set up and watched by the same team that supports you. In Azure we apply the same security baselines.
Yes. Plenty of businesses keep a server on site for a specific machine or application and move everything else. We design hybrid setups that link your office, AustinCloud, Azure and Microsoft 365 securely. See hybrid infrastructure.
For a typical small or medium business with a handful of servers, four to eight weeks from design to cutover. The move itself is done in planned stages, usually after hours, using replication and cutover windows so downtime stays low and you know what is happening at each step. See moving to the cloud.
That is our job to manage, not yours. Before anything moves, your design review sets out how quickly each system needs to come back and how much data you can afford to lose, and we design and test to match. Backups can be kept in a separate data centre or Azure region, and our engineers handle the response.
Yes. Some workloads suit Azure better, for example applications built for Azure services or systems with large short term peaks. We design, migrate, secure and manage Azure environments, and review costs so the bill does not creep. See Azure cloud.
Microsoft 365 replaces email, file servers and collaboration tools with services such as Exchange Online, SharePoint, OneDrive and Teams. Cloud hosting runs your own servers and business applications, for example accounting, practice management or ERP systems. Most businesses need both. See managed Microsoft 365.
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
It is time to change your IT provider when the same problems keep coming back, tickets wait for days and nobody can tell you how well protected the business is.
Business IT support in Australia usually costs between $90 and $300 per person a month, ex GST, for a managed service.
Austin Technology is certified to SMB1001:2026 Gold (Level 3) by CyberCert. Here is what the standard covers and why we went through it ourselves.
Tell us about your servers and applications. A technical consultant will scope what should move and where, then send a fixed monthly price.
Or email sales@austintechnology.com.au
