Global Cardiology case study
From one clinic and 10 staff to seven locations and 100+ people.
Client success storiesHealthcare
FAST Emergency Care opens a new clinic with IT ready from day one
FAST Emergency Care offers something new in Perth: walk in care from emergency specialists, with CT, X-ray, ultrasound and pathology on site. Its clinic in Kardinya needed a network, workstations, phones and clinical software working before the doors opened. We planned and delivered the fit out in four fixed price packages.
- 70Hours to fit out the clinic, quoted up front
- 4Fixed price work packages
- 14Workstations built, managed and deployed
- 7 daysOpen 10am to 8pm, so every system had to be ready
01The challenge
Where FAST started
An urgent care clinic cannot open with half its systems working. Reception needs phones. Doctors need Best Practice. Pathology and imaging need somewhere to send results. And all of it has to work from the first patient. FAST came to us with an empty floor at 1 to 15 South Street and an opening date.
A fixed opening date
The clinic was booked to open in late September. Every piece of IT had to be in and tested before then.
Clinical systems that talk to each other
Best Practice, pathology from Clinical Labs and radiology ordering all had to connect and send results to the right place.
A cost that could not drift
As a new business, FAST needed to know the price up front, not face an open ended hourly bill.
02What we did
Four packages, one opening date
We split the fit out into four fixed price packages, so FAST knew what it was paying for and what would be done by when.
/01
Planning and design
Site visits, a network design and a device plan for every room, agreed before any hardware was ordered. 22 hours.
/02
Comms rack and core network
The rack, switching and core network installed, configured and tested. 18 hours.
/03
Workstations
14 workstations built, added to our management platform and set up for consult rooms and reception. 20 hours.
/04
Phones
A Yeastar phone system configured and live, with handsets for reception and clinical staff. 10 hours.
/05
Best Practice server
A dedicated server for Best Practice, built and hosted in our cloud, with pathology from Clinical Labs set up on it.
/06
Microsoft 365 set up for a clinic
Accounts, an all staff list and OneDrive sign in configured, with Copilot switched off across the tenant at FAST's request.
03How we delivered it
Plan it, build it, check it before patients arrive
Step 1
Plan
A site visit and a network and device design, with a fixed quote for each package.
Step 2
Build
Rack and network first, then the Best Practice server and Microsoft 365.
Step 3
Deploy
Workstations set up for each room, phones configured and handsets placed.
Step 4
Check
An onsite check before opening, then clinical links like radiology ordering connected with each provider.
Planned and delivered by our team in Subiaco, Perth.
Meet the teamEngineers, project leads and account managers
In their words
What FAST Emergency Care says about working with us
“Fantastic support from Jacob.”
Himanth PrathapFAST Emergency Care
04The results
The difference for FAST
What changed Results
- 01Network, workstations, phones and clinical software in place for opening
- 02A final bill that matched the four fixed packages quoted
- 03Best Practice running on a hosted server, not a box in a back room
- 04One team to call for everything, from password resets to pathology links
What made it work Approach
- 01Fixed price packages instead of an open hourly bill
- 02Design agreed before hardware was ordered
- 03Network first, then servers, then desks
- 04Working directly with the clinical software providers
Today
FAST is open 10am to 8pm, seven days a week, and we look after the clinic day to day: new staff, printing and scanning, licences and the clinical connections that grow as more services come online.
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All client success stories06Next step
Talk to the team
behind this project.
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Level 2, 541 Hay Street, Subiaco WA 6008
Onsite across the Perth metro area. Remote support across regional WA and Australia.