Business outcomes / Lower IT costs
Reduce IT costs without cutting corners
Most IT waste hides in small places: licences for people who left, tools that overlap, contracts that renew without review and hardware bought in a hurry. We find it, fix the habits behind it and give you monthly IT spend you can predict.
Your price in two minutes, no email needed. Or call 1300 787 429.
- 20%Typical extra cost of a monthly Microsoft licence term over an annual one
- 7daysThe window to cancel or reduce a new Microsoft subscription
- 40TBOf existing storage reused at ERM instead of replaced
- 300+Client organisations across Perth and regional WA
Trusted by businesses across WA
01Where the money goes
Where IT money quietly leaks
None of these look expensive on their own. Together they are often the biggest line we can take off an IT budget.
Licences for people who left months ago
Microsoft 365 and app subscriptions keep billing until someone removes them, and annual terms cannot be reduced until renewal.
FixLicences checked against your staff list every month, with renewals lined up so you can change them in time.
Two or three tools doing the same job
Backup, security or file sharing products bought at different times, often while Microsoft 365 already includes the same feature.
FixOverlaps removed, and the features in Microsoft 365 Business Premium used before anything extra is bought.
Invoices you did not expect
Work you assumed was covered arrives as a separate bill, so nobody can predict next quarter.
FixOne monthly price for day to day support, and projects quoted in writing before they start.
Hardware replaced in a panic
Old laptops and servers fail at the worst moment, so replacements are bought fast, at full price and without a plan.
FixA planned refresh cycle, with existing hardware reused wherever it still does the job.
02What we change
Six places we look, each linked to a service
The audit covers each of these. You get the findings in plain English, with the saving or the risk next to each one.
Microsoft licensing
Licences matched to real headcount, the right plan for each role and terms that suit how long people stay.
Licences / terms / renewalsTools and subscriptions
Duplicate products retired where Microsoft 365 already does the job, from file sharing to email encryption.
Overlaps / Business Premium featuresDevices and hardware
Standard devices, a refresh cycle you can budget for and automatic setup, so each replacement costs less time.
Refresh cycle / standard buildsServers and hosting
Servers right sized, consolidated or moved to AustinCloud where that costs less than running them yourself.
Consolidation / AustinCloudInternet and phones
Carrier contracts and phone systems checked against what each site really uses.
Carriers / NBN / phonesHow support is paid for
A per user monthly price for support, so spend is predictable and repeat problems get fixed for good.
Per user pricing / fix list03Microsoft licensing
Microsoft licensing, where most savings start
For most of our clients Microsoft is the biggest recurring software cost. Four rules keep it under control.
- 01Match the term to the person
Monthly terms typically cost 20% more than annual ones but can be reduced each month. Stable roles suit annual terms, while contractors and seasonal staff suit monthly.
- 02Check new orders inside seven days
A new subscription can only be cancelled or reduced in its first seven days, so we check every order against your staff list straight away.
- 03Plan for price changes
Microsoft raised Business Basic and Business Standard prices from 1 July 2026 while Business Premium stayed the same. That changes which plan each person should be on.
- 04Use what you already pay for
Business Premium includes device management, email protection and endpoint security. Many businesses still pay for separate tools that do the same job.
Want someone to manage licences and renewals for you?
IT procurement and licensing
Not sure which plan fits your team?
Tell us how you run IT today. A technical consultant will scope it with you and send a fixed quote.
04How you will know
Savings that show up and stay
Savings only count if they last. These are the numbers we report on.
Licence count matches headcount
Checked every month against your staff list, with any gap explained.
Monthly reportIT spend you can predict
One monthly support price, and projects quoted before they start.
No surprise invoicesFewer unplanned purchases
Devices replaced on a schedule rather than in an emergency, with next year's refresh in your budget.
12 month refresh plan05How it runs
From discovery to measurable progress
Licence clean ups and cancelled duplicate tools come first. Larger savings follow the renewal dates in your roadmap.
- Week 1
Discovery
We review your security, backups, licensing, devices and support history, and agree which outcomes matter most.
- Week 2
Prioritised roadmap
A plan with priorities, costs and owners, written in plain English.
- Monthly
Reporting you can read
Service, security and backup reporting you can read in five minutes and take to your board.
- Quarterly
Review and adjust
We check progress against the roadmap and your security score, and adjust as your business changes.
06Proof
Savings from what clients already had
The cheapest upgrade is often the one you have already paid for.
ERM
Rebuilt its servers on hardware it already owned: 40 TB of storage reused and two Windows servers running on one host, with no new server to buy.
Read the storyTrinity United
Was already paying for Microsoft 365 Business Premium. We moved 93,000 files off Dropbox into SharePoint and made the licences do the work.
Read the storyInterContinental Energy
Reached Essential Eight Maturity Level 1 using the Microsoft 365 licensing it already had.
Read the storyRelated services
Want to compare all six outcomes side by side?
All business outcomes07Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
08Questions
Reducing IT costs questions
What owners and managers ask us. Anything else, call 1300 787 429.
01Where do most businesses overspend on IT?
In our experience it is unused or oversized licences, overlapping tools, carrier contracts that renewed without review and hardware bought in a hurry. When we scope your IT, we check each of these and put a number next to what we find.
02Will cutting IT costs make us less secure?
Not if it is done in the right order. We remove waste first, such as unused licences and duplicate tools, and keep the controls that protect you. Often the cheaper option is using security features you already pay for in Microsoft 365.
03How quickly will we see savings?
Licence clean ups and cancelled duplicate tools show up on the next invoice. Annual Microsoft subscriptions can only be reduced at renewal, so we line up the renewal dates and act on each one as it falls due.
04Do we need new servers to save money?
Not always. ERM kept 40 TB of existing storage and ran its servers on hardware it already owned. Where AustinCloud or Microsoft 365 costs less over the life of the hardware, we show you the comparison first.
05What does the audit cost?
The IT audit is free. You get a plain English report with what we found and what each item is worth, and you decide what happens next.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
09Lower IT costs
Find out where
the money goes.
Tell us what you spend on IT today. A technical consultant will go through your licences, contracts and support with you, then send a fixed quote.
Or call 1300 787 429