Reduce IT costs without cutting corners
Most IT waste hides in small places: licences for people who left, tools that overlap, contracts that renew without review and hardware bought in a hurry. We find it, fix the habits behind it and keep your monthly IT spend predictable.
Your price in two minutes, no email needed. Or call 1300 787 429.
★★★★★ 4.9 on Google from 60+ reviews
- 20%Extra cost of monthly Microsoft terms over annual
- 7 daysTo cancel or reduce a new Microsoft subscription
- 40 TBOf existing storage reused at ERM instead of replaced
- 300+Client organisations that trust us with their IT
Trusted by 300+ organisations, including
Where IT money quietly leaks
None of these look expensive on their own. Together they are often the biggest line we can take off an IT budget.
Licences for people who left months ago
Microsoft 365 and app subscriptions keep billing until someone removes them, and annual terms cannot be reduced until renewal.
FixLicences checked against your staff list, with renewals lined up so you can change them in time.
Two or three tools doing the same job
Backup, security or file sharing products bought at different times, often while Microsoft 365 already includes the same feature.
FixOverlaps removed, and the features in Microsoft 365 Business Premium used before anything extra is bought.
Invoices you did not expect
Work you assumed was covered arrives as a separate bill, so nobody can predict next quarter.
FixDay to day support on one monthly plan, and projects quoted in writing before they start.
Hardware replaced in a panic
Old laptops and servers fail at the worst moment, so replacements are bought fast, at full price and without a plan.
FixA planned refresh cycle, with existing hardware reused wherever it still does the job.
Tell us what you pay for today. A technical consultant will go through it with you and point out where the savings are.
Six places we look, each linked to a service
You get the findings with the saving or the risk next to each one.
Microsoft licensing
Licences matched to real headcount, the right plan for each role and terms that suit how long people stay.
Tools and subscriptions
Duplicate products retired where Microsoft 365 already does the job, from file sharing to email encryption.
Devices and hardware
Standard devices, a refresh cycle you can budget for and automatic setup, so each replacement costs less time.
Servers and hosting
Servers right sized, consolidated or moved to AustinCloud where that costs less than running them yourself.
Internet and phones
Carrier contracts and phone systems checked against what each site really uses.
How support is paid for
A per person monthly price for support, so spend is predictable and repeat problems get fixed for good.
Microsoft licensing, where most savings start
For most of our clients Microsoft is the biggest recurring software cost. Four rules keep it under control.
- 01
Match the term to the person
Monthly terms typically cost 20% more than annual ones but can be reduced each month. Stable roles suit annual terms, while contractors and seasonal staff suit monthly.
- 02
Check new orders inside seven days
A new subscription can only be cancelled or reduced in its first seven days, so we check every order against your staff list straight away.
- 03
Plan for price changes
Microsoft raised Business Basic and Business Standard prices from 1 July 2026 while Business Premium stayed the same. That changes which plan each person should be on.
- 04
Use what you already pay for
Business Premium includes device management, email protection and endpoint security. Many businesses still pay for separate tools that do the same job.
Want someone to manage licences and renewals for you? See Managed Microsoft 365.
- Engineering
ERM
Rebuilt its servers on hardware it already owned: 40 TB of storage reused and two Windows servers on one host, with no new server to buy.
- Industrial services
Trinity United
Already paid for Microsoft 365 Business Premium. 93,000 files moved off Dropbox into SharePoint, with the licences doing the work.
- Energy
InterContinental Energy
Reached Essential Eight Maturity Level 1, on our assessment, using the Microsoft 365 licences it already had.
- Client stories
All client stories
Sixteen stories with the numbers.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificateReducing IT costs questions
What owners and managers ask us. Anything else, call 1300 787 429.
Where do most businesses overspend on IT?
In our experience it is unused or oversized licences, overlapping tools, carrier contracts that renewed without review and hardware bought in a hurry. When we scope your IT, we check each of these and put a number next to what we find.
Will cutting IT costs make us less secure?
Not if it is done in the right order. We remove waste first, such as unused licences and duplicate tools, and keep the controls that protect you. Often the cheaper option is using security features you already pay for in Microsoft 365.
How quickly will we see savings?
Licence clean ups and cancelled duplicate tools show up on the next invoice. Annual Microsoft subscriptions can only be reduced at renewal, so we line up the renewal dates and act on each one as it falls due.
Do we need new servers to save money?
Not always. ERM kept 40 TB of existing storage and ran its servers on hardware it already owned. Where AustinCloud or Microsoft 365 costs less over the life of the hardware, we show you the comparison first.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Find out where
the money goes.
Tell us what you spend on IT today. A technical consultant will go through your licences, contracts and support with you, then send a fixed quote.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or call 1300 787 429 or email sales@austintechnology.com.au