Intune device management that stays current
We set up and run Microsoft Intune and Windows Autopilot, so every laptop, desktop, tablet and phone is built the same way, kept up to date and protected if it goes missing. New starters sign in and start work.
Your price in two minutes, no email needed. Or call 1300 787 429.
★★★★★ 4.9 on Google from 60+ reviews
- $95Per person a month ex GST, Intune and Autopilot included
- 25 secAverage wait to reach an engineer
- 98.3%Customer satisfaction on closed tickets
- ISO 27001certified, audited every year
Trusted by 300+ organisations, including
Signs your devices need proper management
Most businesses we meet manage devices one at a time, by hand. It works until the fleet grows, someone leaves or a laptop goes missing.
New starters wait days for a laptop
Someone has to build each machine, install the apps and copy settings across, and it rarely happens before day one.
FixWindows Autopilot and Intune build the device over the internet when the user signs in, with your apps, settings and security already applied.
Every laptop is set up differently
Machines bought at different times run different software and settings, so support takes longer and security gaps go unnoticed.
FixOne standard build and one set of policies for every device, with a compliance report that shows which devices fall short.
A lost laptop means lost data
A laptop left in a taxi still holds email, client files and saved passwords.
FixBitLocker encryption on every Windows laptop and a remote lock or wipe from Intune as soon as you tell us it is missing.
Staff read work email on personal phones
Nobody knows which phones hold company data or what happens to it when someone leaves.
FixApp protection policies that keep work data inside Outlook, Teams and OneDrive, and remove it when the person leaves without touching their personal apps.
Tell us about your devices and licences. A technical consultant will scope the move to Intune with you and send a plan and a fixed quote.
Device management from first login to last day
One platform for Windows, Mac, iPhone and Android, run by the same team that answers your service desk calls.
Zero touch builds with Autopilot
New Windows devices are registered to your business, then build themselves over the internet when the user signs in. No imaging and no handover appointment.
Policies and conditional access
Intune configuration and compliance policies, with conditional access so only managed, healthy devices reach email and files.
Updates and patching
Windows update rings and monthly patching for the operating system and common apps, with anything that fails followed up.
Macs, iPhones and Android
Apple and Android devices in the same platform as your Windows fleet, so staff can choose PC or Mac without a second support process.
Endpoint security
BitLocker encryption and security baselines from Intune, working with managed detection and response on every device.
Joiners, leavers and lost devices
Devices are ready on day one. On the last day, work data is removed, the device is reset and its record is updated.
Still running Windows 10? Three ways forward
Windows 10 reached end of support on 14 October 2025. Machines still running it no longer get security fixes unless you pay Microsoft for Extended Security Updates.
- 01
Upgrade what can run Windows 11
Devices that meet Microsoft's Windows 11 requirements move across in place, managed by Intune and scheduled around your team.
- 02
Replace what cannot
Older machines are replaced through our procurement team and arrive registered for Autopilot, ready for the user to sign in.
- 03
Use extended updates as a bridge
Microsoft publishes commercial Extended Security Updates at $61 USD per device for the first year, with the price doubling each year for up to three years. It buys time while you replace hardware.
Intune shows every device, its Windows version and its hardware, so the plan is built device by device on your real fleet.
From readiness check to a managed fleet
We move devices in small groups, so nobody loses a working day and problems show up in the pilot, not across the whole business.
- 01
Readiness check
We review your licences, devices, Windows versions and current tools, then give you a written plan and a fixed quote.
- 02
Build and pilot
Policies, apps and security baselines are built, then tested with a small pilot group before anyone else is touched.
- 03
Enrol the fleet
New devices come through Autopilot. Existing devices are enrolled in groups, with any rebuilds done out of hours.
- 04Every month
Run and report
Patching, compliance and device reports, with changes and new starters handled through the service desk.
Included in our managed IT plans
Intune and Autopilot are included in Austin Managed and Partner, from $95 per person per month ex GST. They are an option on Austin Essentials.
| Device service | Austin MonitoringMonitoring and maintenance | Austin EssentialsService desk essentials | Austin ManagedFully managed IT | Austin PartnerStrategic IT and roadmap |
|---|---|---|---|---|
| Intune device management and Autopilot | Optional | |||
| Monthly server and desktop patching | ||||
| End user device support | ||||
| Asset and warranty tracking |
Swipe the table sideways to see every column.
Managed IT support starts from $45 per person per month, excluding GST. Microsoft 365 licensing is billed separately. Compare every plan.
A top 50 MSP in Australia, three years running
Rated by our clients on Cloudtango, and audited every year on security, quality and cyber controls.
Top 50MSPs in Australia
- 2024
- 2025
- 2026
Ranked on client satisfaction and service depth.
Read our 25 client reviews on Cloudtango
ISO 27001
Information securityHow we handle your data, passwords and access, audited every year.
How we protect your data
ISO 9001
Quality managementDocumented processes, so every engineer works to the same standard.
How we work
SMB1001 Gold
Cyber security, Level 3The 27 control cyber standard we take clients through, held ourselves.
Check our certificate- Energy
InterContinental Energy
Essential Eight Maturity Level 1 across the business, on our assessment.
- Professional services
Palisades
Intune, conditional access, Defender, BitLocker and governance documents aligned to Maturity Level 1, which met a prospective client's security requirements and won the partnership.
- Engineering
Powertech
Essential Eight Maturity Level 2 alignment and approval to start work with a new client.
- Client stories
All client stories
Sixteen stories with the numbers.
Device management questions
What businesses ask before they start. Anything else, call 1300 787 429.
Is Intune included in our Microsoft 365 licence?
Microsoft includes Intune in Microsoft 365 Business Premium but not in Business Basic or Business Standard. We check your licences during the readiness check and show you the options and costs before you change anything.
What does device management cost, and is there a contract?
Intune and Autopilot are included in Austin Managed and Partner, from $95 per person per month ex GST, and are an option on Austin Essentials. Microsoft 365 licensing is billed separately.
Can you manage Macs, iPhones and Android phones as well?
Yes. Intune manages Windows, macOS, iOS and Android from one console, so a mixed fleet gets the same policies, app installs and reporting. Staff can choose PC or Mac without creating a second way of working.
How long does the move take, and will staff lose work time?
It depends on how many devices you have and how they were set up. We enrol devices in small groups, and where a laptop needs a rebuild we do it out of hours or swap in a prepared device. You get a timeline with the fixed quote after the readiness check.
Can staff use personal phones without us controlling the whole phone?
Yes. For personal phones we use app protection policies instead of full enrolment. Work email and files stay inside Outlook, Teams and OneDrive, and we can remove that work data when someone leaves without touching their photos, messages or personal apps.
We already have an IT person. Can you work alongside them?
Yes. Many clients keep an internal IT lead for local requests and projects while we run Intune, patching and security. They get access to the reports, and our service desk becomes their escalation point.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
Powered by leading partners and certifications
We work with the vendors we would choose for our own business, and hold the accreditations that let us support them properly. Here is the stack behind every Austin Technology service.
Security
Detection, response and protection
Cloud and productivity
Microsoft 365, backup and identity
Operations
Monitoring, automation and backup
Devices and network
Hardware we supply and support
Connectivity and voice
Carriers, NBN and phone systems
Every device built right
from the first login.
Tell us about your devices and licences. A technical consultant will scope the move to Intune with you and send a plan and a fixed quote.
- A reply within two business hoursA technical consultant reads every enquiry and comes back to you.
- Proven in 90No onboarding fee, 14 days to fix anything you raise and nothing owing if you leave in the first 90 days. How it works
Or call 1300 787 429 or email sales@austintechnology.com.au