Leading Managed Service Provider Recognised for Excellence in IT Service Delivery, Customer Satisfaction, and Growth.
We’re proud to announce that Austin Technology has been named on Cloudtango’s MSP Select 2026 list — recognising the top-performing managed service providers across Australia. This recognition reflects our continued investment in technical excellence, cybersecurity capability, and the satisfaction of the clients we serve every day.
A More Complex IT Landscape Demands More From MSPs
Over recent years, Australian businesses have grown increasingly reliant on a wide range of cloud providers to support their IT operations. Combined with increasingly complex supply chains, this growing dependence has often created fragile environments where a single failure can cascade quickly into broader disruption.
At the same time, the expanding presence of Artificial Intelligence across IT-related tasks adds another critical dimension. AI is a double-edged sword: while it helps organisations streamline operations and improve efficiency, it also equips cybercriminals with new capabilities to automate attacks and craft more sophisticated phishing campaigns.
As the technology landscape grows more complex, managed service providers have become essential partners for business success. MSPs provide the expertise, oversight, and operational support needed to maintain resilience and security — especially for small and mid-sized businesses that cannot resource this capability in-house.
“Austin Technology stands out for its deep technical expertise and its ability to translate knowledge into practical, reliable solutions for clients. Their team understands how IT can positively impact business operations and consistently delivers guidance, support, and innovation that lead to high customer satisfaction.”
— Jordi Vilanova, CEO, Cloudtango
What MSP Select 2026 Recognises
Cloudtango’s annual MSP Select awards honour the top-performing managed service providers in Australia. This edition highlights technical excellence, innovation, and customer satisfaction, while addressing key trends shaping the industry — including AI-driven solutions and the evolving demands of multi-cloud management and risk reduction.
Being selected for MSP Select 2026 demonstrates an outstanding track record of delivering innovative IT, cybersecurity, and cloud services — and an ability to exceed customer expectations consistently.
What This Means for Our Clients
This recognition is a reflection of the trust our clients place in us every day. It validates the way we work: engineering-led, plain-English advice, fast response times, and a genuine long-term partnership with every business we support.
Here’s what that looks like in practice:
- 5-minute average response time and 98% client satisfaction across 700+ verified reviews
- ISO 27001 and ISO 9001 certified — independently verified information security and quality management
- Essential Eight and SMB1001 aligned cybersecurity across identity, endpoints and cloud
- Perth-based service desk and private cloud infrastructure across three WA data centres
- 30+ engineers covering support, projects, cloud, and security
Recognised Twice — 2024 and 2025
MSP Select 2026 marks the third consecutive year Austin Technology has appeared on Cloudtango’s list. Being recognised in 2024, 2025, and now 2026 is not a coincidence — it reflects a consistent standard of service delivery that we hold ourselves to, regardless of whether anyone is watching.
