Our Team

Meet Our Tech Experts

Austin Technology is powered by our people. Our team of more than 30 Perth based experts covers cloud, cybersecurity, modern workplace and IT infrastructure, backed by industry recognised certifications. Many of our specialists have been with us for years, bringing stability and deep knowledge so we can deliver reliable, forward looking solutions that keep our clients secure and productive.

Austin Huang

CEO/MD

Damian Guppy

CTO

Darren Blackley

COO

Chris Wade

Solutions Architect

We are proud of our diverse and inclusive workplace, where our staff holds numerous prestigious certifications, including Microsoft MCSE, MCSA, MCP, and Cisco CCNA and CCNP.

Brady Hough

Senior Systems Engineer

Dan Sheiles

Service Operations Lead

Gregory Ashley

Senior Account Manager

Max Kim

Sales Specialist

Krishna Moothoo

Technical Team LEAD

Jamie Webb

Systems Engineer

Dev Sandhu

Systems Engineer

Israel Van Der Roest

Solutions Engineer

Kinkini Kirinda

Solutions Engineer

Erhard Eiselen

Systems Engineer

Chalana Jayawardana

Systems Engineer

Harman Kaur

Systems Engineer

We place a high priority on continuous professional development, consistently training our team to expand their skills and meet new challenges.

Arthur Lipiec

Service TEAM LEAD

Harmeet Kaur

Service Engineer

Sachila Wickramasooriya

Service ENGINEER

Dinuka Sandaruwan

Service EnGINEER

Justin Rodrigues

Service Technician

This commitment to excellence is part of our family-like approach to team management, which has resulted in high staff retention rates and a workplace where everyone is motivated to achieve their best.

Anoop Alias

Systems Engineer

Glen Guan

Procurement Manager

Marshall Jayathilake

Network Engineer

Vivek Gupta

Developer

Jasmina Nesic

Accounts

Our Expertise

We are an engineering led business. Most of our leadership team comes from an IT engineering background and we expect every team leader to be a subject matter expert. This experts leading experts model is common in the world’s top technology companies and it has shaped how we operate from day one.

Technical people want to grow, solve harder problems and learn from those ahead of them. At Austin Technology our engineers can escalate complex challenges to leaders who have done the work themselves and can give practical guidance. This creates strong mentoring, continuous learning and a culture where good people stay. Our higher than average retention means our customers enjoy stable teams that understand their environment over the long term.

Join our dynamic and friendly team

We’re always looking for Australia’s top tech talent to join our team! We foster a positive work environment where you can grow your skills, work flexibly, and collaborate with a dynamic team on projects that make a difference.

Our people are our greatest asset. After all, without them, there would be no Austin Technology! When you join our team, you’ll experience a supportive environment where professional development and personal well-being go hand-in-hand. We’re dedicated to making sure our people have everything they need to work well – and to want to work!

What Our Clients Say

Bronte J.
Bronte J.Indian Ocean Hotel
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Peter Midgley
Peter MidgleyPowertech
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Jason Cavallaro
Jason CavallaroCallidus Process Solutions
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Kirk Lenton
Kirk LentonPilbara Construction
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Tony Young
Tony YoungOptimus Real Estate
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Warner Priest
Warner PriestInterContinental Energy
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Peter Alexander
Peter AlexanderKock Solutions
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Paul Green
Paul GreenGlobal Cardiology
Chris Wade is a great engineer and I have a lot of respect for his professionalism. He approaches every issue with a calm and methodical attitude and communicates clearly so I always understand what is happening. His steady approach and reliability make a real difference to our team, and his support is always appreciated.
Mark Hutchison
Mark HutchisonLifewood
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.

Four service pillars,
one IT partner

We run your IT as one service. Service desk, devices, security, cloud and projects all sit with a local team that knows your business.

We organise this into four pillars so you can see how we help. Manage keeps everyday IT running. Secure reduces cyber risk. Modernise moves you to better cloud and Microsoft 365 tools. Innovate uses projects, data and automation to improve how your business runs.

FAQs for Businesses

How long does it take to switch MSPs to Austin Technology?

Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.

What if we are locked into a contract with our current IT provider?

We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.

What does onboarding with Austin Technology look like?

Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.

Can you work with our existing internal IT staff?

Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.

How do you keep our systems and data secure?

Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.

What happens if we have a major outage or cyber incident?

Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.

What questions should I ask when choosing an IT partner?

Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.

Will my business rely on one person at Austin Technology?

No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.

Ready To Make The Switch?

If your IT partner has stopped keeping up, let us step in.

Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”

Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.

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