Business outcomes / Modern work
Move to modern work, without the office server in the way
Modern work means your team reaches files, apps and each other from anywhere, on devices that set themselves up, with security that follows the person rather than the building. We build it on Microsoft 365 and move you across without stopping work.
Your price in two minutes, no email needed. Or call 1300 787 429.
- 93,000Files moved and permissioned for Trinity United
- 200+Users on cloud first IT at PPS Water Group, up from 35
- 1Weekend cutover for Mowbray Architecture, so the team kept working
- 300+Client organisations across metro and regional WA
Trusted by businesses across WA
01Signs you are ready
Signs your IT is still built for one office
These slow people down every day, and they get worse as you grow or add sites.
Staff on a VPN to reach an office server
Files open slowly from home or site, and everything stops when the server or the office internet does.
FixFiles moved to SharePoint and Teams, so people open them from anywhere without a VPN.
Documents emailed back and forth
Attachments pile up in inboxes and nobody is sure which version is current.
FixOne copy in SharePoint that people edit together, with version history built in.
New starters waiting days for a laptop
Someone builds each device by hand, so the first day is spent waiting.
FixDevices enrolled with Windows Autopilot and Intune, so a new laptop sets itself up when the person signs in.
Anyone with the password gets in
A stolen password works from any device, anywhere in the world.
FixMulti factor authentication and conditional access, so only trusted people on trusted devices get in.
02What we change
What we move, and where it goes
Most businesses already pay for the tools. The work is setting them up properly and moving people across.
Microsoft 365, set up properly
Email, Teams, SharePoint and OneDrive configured for how your business works, with the security settings switched on.
Microsoft 365 / Business PremiumFiles off the server and Dropbox
Folders mapped to how your teams work, permissions by role and a cutover planned around the people in the field.
SharePoint / OneDrive / permissionsDevices that set themselves up
Windows Autopilot and Intune for laptops and phones, with apps, settings and security applied automatically.
Intune / Autopilot / Windows 11Calls and meetings
Teams meetings and calling, with meeting rooms and phones that work the same in the office or at home.
Teams / phones / meeting roomsThe servers you still need
Apps that still need a server hosted in AustinCloud, so the office is no longer a single point of failure.
AustinCloud / hybridCopilot, when you are ready
Permissions tidied first, so Copilot only sees what each person should see.
Copilot readiness03Before and after
The office server and what replaces it
Most of our moves follow the same pattern. This is what changes for the people doing the work.
| Compare | Office server and VPNWhere many start | Microsoft 365 and IntuneModern work |
|---|---|---|
| Files | On a server in the office, reached over a VPN | In SharePoint and OneDrive, reached from anywhere |
| Working together | Attachments emailed back and forth | One file edited together, with version history |
| New laptops | Built by hand before each start date | Sent to the person and set up when they sign in |
| Security | The office network is the boundary | Every sign in checked for the person and the device |
| When the office is closed | Access depends on the office server and internet | People keep working from home or site |
| What you maintain | Server hardware, patching and backups | Microsoft runs the platform, we manage settings, devices and backup |
Swipe the table sideways to compare both.
Moving from Google Workspace, Dropbox or a file server?
SharePoint consulting
Not sure which plan fits your team?
Tell us how you run IT today. A technical consultant will scope it with you and send a fixed quote.
04How you will know
How you will know it is working
Modern work should feel faster for everyone. These are the signs we track.
New starters working on day one
Laptop, accounts and apps ready when they sign in for the first time.
Onboarding timeThe same experience everywhere
Office, home or site, people open the same files and apps the same way.
No VPN for filesFewer servers to look after
Each server retired is one less thing to patch, back up and replace.
Servers retired05How it runs
From first audit to measurable progress
Moves happen in stages, planned around the people who cannot stop working, so nobody loses a day.
- Week 1
Discovery
We review your security, backups, licensing, devices and support history, and agree which outcomes matter most.
- Week 2
Prioritised roadmap
A plan with priorities, costs and owners, written in plain English.
- Monthly
Reporting you can read
Service, security and backup reporting you can read in five minutes and take to your board.
- Quarterly
Review and adjust
We check progress against the roadmap and your security score, and adjust as your business changes.
06Proof
Businesses that left the office server behind
Three moves of different sizes, each planned around the people doing the work.
Trinity United
Moved about 445 GB and 93,000 files from Dropbox to SharePoint, upgraded Home editions to Windows 11 Pro and joined every PC to Entra.
Read the storyPPS Water Group
Grew from 35 people to 200+ users on cloud first IT, with legacy servers retired and faster onboarding for every new starter.
Read the storyMowbray Architecture
Moved its files off iCloud and a desktop doing the job of a server into SharePoint and OneDrive, rebuilt the office network and cut over in a weekend.
Read the storyRelated services
Want to compare all six outcomes side by side?
All business outcomes07Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
08Questions
Modern work questions
What owners and managers ask us. Anything else, call 1300 787 429.
01Do we need Microsoft 365 Business Premium?
For most businesses under 300 users, yes. It adds Intune device management, conditional access and Microsoft's endpoint and email protection to the standard apps, which covers most of what modern work needs. If some staff only need email and web apps, a cheaper plan may suit them, and we will say so.
02Will moving our files disrupt work?
We plan the cutover around your busiest people and run it after hours or over a weekend where it matters. Mowbray Architecture moved from iCloud and a desktop server to SharePoint with a weekend cutover.
03Can we keep some systems on a server?
Yes. Some business applications still need a server. We host those in AustinCloud in Perth or keep them on site where that makes more sense, and connect them to Microsoft 365 sign in where we can.
04Is our data safe in Microsoft 365?
Microsoft runs the platform, but your settings and your data are your responsibility. We switch on multi factor authentication and conditional access, manage devices and back up Microsoft 365 separately, so a deleted or encrypted file can be restored.
05How long does a move take?
A small office can move in a few weeks. Larger moves run in stages around field work, as Trinity United's did. You get a timeline with the fixed quote before anything starts.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
09Modern work
See what modern work
would look like for you.
Tell us about your servers, files and devices. A technical consultant will scope what to move and in what order, then send a fixed quote.
Or call 1300 787 429