Email security
Email security services that stop phishing and invoice fraud
Most attacks on small and medium businesses start in the inbox: a fake invoice, a login page that looks like Microsoft, or a supplier whose mailbox has been taken over. We filter every message, lock down Microsoft 365 and train your staff, then watch for anything that still gets through.
Your price in two minutes, no email needed. Or call 1300 787 429.
Can someone send email as you? Run the free email security check.
- 24/7Monitoring for mailbox takeover and suspicious sign ins on SecureShield plans
- $60SecureShield Control per person per month, with email filtering included
- ISO27001 certified, so the way we handle your data is audited every year
- 30+People in our Subiaco office, not a call centre
Trusted by security conscious businesses across WA
01How attacks get in
Four ways email turns into a loss
Each one looks ordinary to the person who opens it. That is why filtering alone is not enough, and why the settings and the training matter as much.
A fake invoice or new bank details
An email that looks like a regular supplier asks you to pay a new account. Sometimes it really is from the supplier, because their mailbox has been taken over.
FixLookalike domains and first time senders are flagged, and your accounts team confirms any bank change by phone.
A login page that looks like Microsoft
A link to a shared document asks for a password. Modern kits capture the sign in code as well, so multi factor authentication on its own does not always stop them.
FixLinks are checked when they are clicked, and a stolen session is caught and cut off quickly.
A mailbox taken over quietly
The attacker reads mail for weeks, sets a rule that hides replies and waits for the right invoice to change.
FixWe watch for new forwarding rules, impossible travel and unusual sign ins, day and night.
An attachment that runs something
A macro, a disguised file or a link to a download that installs ransomware.
FixAttachments are opened in a sandbox first, and every device runs endpoint protection with a 24/7 security team behind it.
Not sure which of these you are exposed to? A technical consultant can check your Microsoft 365 settings with you.
Microsoft 365 security and management02What is included
Protection before, during and after delivery
We run it, tune it and report on it. Your staff see less junk and fewer fakes, and you see what was stopped each month.
Filtering before the inbox
Spam, malware and phishing are stopped before delivery, with a quarantine your staff can check.
Checks after delivery
Mail already in the inbox is scanned again, and messages found to be malicious later are pulled back from every mailbox.
Links and attachments
Links are checked at the moment they are clicked and attachments are opened in a sandbox before anyone sees them.
Impersonation and invoice fraud
Lookalike domains, spoofed display names and first time senders asking for money are flagged to the reader.
Your domain protected
SPF, DKIM and DMARC set up and monitored, so no one can send email that appears to come from you.
Microsoft 365 locked down
Multi factor authentication, conditional access, no auto forwarding outside the business and the security baselines insurers ask about.
Not sure which level you need?
Tell us who is asking about your security. A technical consultant will scope it with you and send a fixed quote.
03When something gets through
What happens in the first hour
No filter catches everything. What matters is how fast a stolen login or a bad message is found and dealt with.
- Detect
We spot it
A new forwarding rule, a sign in from overseas or a message reported by a staff member raises an alert with our team.
- Contain
We lock it down
The account is locked, sessions are revoked, the password is reset and any rules the attacker set are removed.
- Clean up
We remove it everywhere
The message is found and pulled from every mailbox that received it, and we check who clicked.
- Report
We tell you what happened
A plain English summary of what happened, who was affected, what we changed and anything you need to report.
04Where it sits
Email security is part of SecureShield
You do not buy it on its own. It comes with the rest of the protection an attacker has to get past, priced per person.
- 01SecureShield Core, $25
Endpoint protection with a 24/7 security team, identity monitoring for Microsoft 365, security awareness training and patching.
- 02SecureShield Control, $60
Everything in Core, plus email filtering, Microsoft 365 security baselines, policy management, application control and monthly security reporting.
- 03SecureShield Command, $100
Everything in Control, plus alignment to Essential Eight Maturity Level Two and SMB1001, ongoing virtual CISO support and quarterly reviews.
Prices are per person per month excluding GST.
Compare the SecureShield levels05Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
06Questions
Email security questions
What businesses ask us about email security. Anything else, call 1300 787 429.
01What is business email compromise?
An attacker gets into a real mailbox, or sets up an address that looks like one, and uses it to ask for a payment or a change of bank details. Because the email comes from a name the reader knows, it gets past people who would never click a dodgy link. It is one of the most expensive kinds of attack for small and medium businesses.
02Is the filtering built into Microsoft 365 enough?
It stops a lot of spam and known malware. It misses more of the targeted phishing and impersonation that costs businesses money, and the default settings leave gaps such as auto forwarding to outside addresses. We add a second layer of filtering, change the settings that matter and watch sign ins around the clock.
03Can you stop invoice fraud completely?
No one can promise that, because the last step is a person approving a payment. We cut the risk a long way: lookalike domains and first time senders are flagged, mailbox takeovers are caught early and your staff learn what a fake invoice looks like. We also recommend a simple rule for your accounts team: any change of bank details is confirmed by phone, on a number you already hold.
04Do we need SPF, DKIM and DMARC?
Yes. They tell other mail servers which senders are allowed to use your domain, so attackers cannot send email that appears to come from you. Google, Microsoft and Yahoo now expect them for bulk mail, and many insurers ask about them. We set them up, move DMARC to enforcement in stages and watch the reports for anyone sending as you.
05Will it slow our email down?
Clean email arrives as normal. Messages with attachments or links that need a closer look can take a little longer, usually a matter of seconds, and anything held back goes to a quarantine your staff can see.
06What does email security cost?
Email filtering is part of SecureShield Control, $60 per person per month excluding GST, together with endpoint protection with a 24/7 security team, Microsoft 365 security baselines, application control and monthly security reporting. Security awareness training and identity monitoring start in SecureShield Core at $25. See your price in two minutes.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
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“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
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“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
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“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
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“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
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“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
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“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
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“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
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“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
07Get started
Close the door
attackers use most.
Tell us how email works in your business and who approves payments. A technical consultant will scope your protection with you and send a fixed quote.
Or call 1300 787 429