Microsoft 365 migration
Microsoft 365 migration planned around your business
We move email, calendars, files and Teams to Microsoft 365 from Google Workspace, an old Exchange server, another email host or another Microsoft 365 tenant. You get a fixed price, a plan your staff understand and Australian engineers on hand the morning after cutover.
- 4Starting points: Google Workspace, Exchange, other hosts and other tenants
- FixedPrice quote after the migration review
- ISO27001 certified, audited every year
- Top 50MSP in Australia, 2024 to 2026
Trusted by businesses across WA
01What we move
Everything your team uses, moved in one plan
A Microsoft 365 migration is more than mailboxes. These are the pieces we plan, move and check for every business.
Email and calendars
Mailboxes, calendars, contacts, shared mailboxes and the access people have to each other's calendars.
Files and shared drives
File servers, Google Drive and Dropbox moved to SharePoint and OneDrive, with folders and permissions tidied on the way.
Teams
Teams and channels set up to match how your people work, with files in the right SharePoint site behind each one.
Your domain and sign in
Mail records switched at cutover, accounts in Microsoft Entra ID and a second sign in step for everyone from day one.
Devices
Outlook, OneDrive and Teams reconnected on every computer and phone, with devices enrolled in Intune if you want them managed.
Licences
The right Microsoft 365 plan for each person, so the first bill after the move holds no surprises.
02Where you are coming from
Office 365 migration from wherever you are now
Whether you call it an Office 365 migration or a Microsoft 365 migration, the work depends on where your email and files live today.
| Moving from | What moves | What to know |
|---|---|---|
| Google Workspace | Gmail, calendars, contacts and Google Drive | Google Docs, Sheets and Slides become Word, Excel and PowerPoint files. Shared drives map to SharePoint sites. |
| Exchange on your own server | Mailboxes, shared mailboxes and public folders | Exchange 2016 and 2019 went out of support in October 2025, so the server can be switched off once the move is done. |
| Another email host | Email folders, plus calendars and contacts where the host allows | Basic hosting often moves email only, so calendars and contacts are exported and brought across separately. |
| Another Microsoft 365 tenant | Mailboxes, OneDrive, SharePoint and Teams | Common after a merger, a sale or a split. Teams chats and meeting links need extra steps, agreed up front. |
| A file server | Shared drives and personal folders | Old folders and permissions are reviewed first, so SharePoint does not become a copy of the mess. |
Swipe the table sideways to see every column.
Moving servers and applications as well? See cloud migration services. Still on Exchange? See Hosted Exchange and Exchange Online.
03Our process
How a Microsoft 365 migration runs
Most of the work happens before anyone notices. By cutover night the data is already there.
- Review
Migration review
We list your users, mailboxes, data, domains and the devices and apps that send email, then agree what moves.
- Plan
Plan and fixed price
You get the order of moves, the cutover date, what staff need to do and a fixed price quote.
- Copy
Copy ahead
Email and files are copied in the background while everyone keeps working in the old system.
- Switch
Cutover
Mail delivery is switched after hours, a final pass picks up the last changes and devices are reconnected.
- Settle
The morning after
Engineers are on hand for your staff, and the old system is switched off once you confirm nothing is missing.
Moving to Microsoft 365?
Tell us where your email and files live now. A technical consultant will scope the move with you and send a fixed price.
04Easy to miss
The things that break after a migration
Mailboxes are the easy part. What catches businesses out is everything connected to the old system: the scanner that emails documents, the accounting software that sends invoices, the shared calendar the front desk relies on, and the phone that still points at the old server.
We find these in the review and test them on cutover night, so Monday starts normally. Security is set up before data moves, not after, and the whole project follows our ISO 27001 certified processes.
Checked on every migration
- Scanners, copiers and apps that send email
- Shared mailboxes and calendar access
- Email signatures and rules
- SPF, DKIM and DMARC for the new service
- Phones and tablets
- A second sign in step for every account
05Recognised and certified
A top 50 MSP in Australia, three years running
Cloudtango named Austin Technology in its top 50 managed service providers in Australia in 2024, 2025 and 2026. We are also certified to ISO 27001 and ISO 9001, so the way we protect your data and run your service is checked by an independent auditor every year.
ISO 27001
Information securityOur information security management system covers how we handle client data, credentials and access to your systems, certified by Compass Assurance Services and audited every year.
How we protect your dataISO 9001
Quality managementSupport tickets, projects and onboarding follow documented processes, so you get the same standard of work whichever engineer picks up your job. Ask us for our certificates when you run a supplier review or tender.
06Questions
Microsoft 365 migration questions
What owners and IT managers ask before they move. Anything else, call 1300 787 429.
01How long does a Microsoft 365 migration take?
It depends on the number of people, how much email and data there is and where it is coming from. Most of the copying happens in the background while your staff keep working, and the switch itself is usually done in an evening or over a weekend. The migration review gives you a timeline for your business before you commit.
02Will we lose email during the move?
No. Mailboxes are copied ahead of time, mail delivery is switched at cutover and a final pass picks up anything that arrived in between. Some messages can take a little longer to arrive while the change spreads across the internet, so we plan the switch for a quiet time.
03Can you move us from Google Workspace?
Yes. Gmail, calendars, contacts and Google Drive move to Exchange Online, OneDrive and SharePoint. Google Docs, Sheets and Slides become Word, Excel and PowerPoint files, and shared drives are mapped to SharePoint sites with the right people given access.
04What happens to Teams chats in a tenant to tenant move?
Microsoft's own cross tenant tools move mailboxes and OneDrive, but not Teams chat history, and Teams meeting links have to be set up again. If the chat history matters, a specialist tool can move it at extra cost. We agree which way to go before the quote is final.
05Do we need new licences?
Usually you choose a Microsoft 365 plan as part of the move, and we size the licences so you are not paying for more than you use. Microsoft 365 Business Premium adds device management and stronger security, and our plan comparison explains the differences. Moving between two Microsoft 365 tenants with Microsoft's own tools needs a one off licence for each person moved.
06How much does a Microsoft 365 migration cost?
We quote a fixed price after the migration review. The quote covers the plan, the copying, the cutover and support the morning after. Microsoft licences are billed separately, so you can see exactly what the move costs and what you pay each month afterwards.
07Who looks after Microsoft 365 once we have moved?
We can. Managed Microsoft 365 covers licences, new starters and leavers, security settings, backup and support for your staff, and many clients move onto one of our managed IT plans after the migration.
What our clients say
1,800+ reviews from the people who call our Perth service desk every day.
1,800+
25
60+
-
“Turns every IT problem into a non-issue”
Arthur turns every IT problem into a non-issue and does it with real patience and professionalism. He explains things in a way that makes the process easy and always leaves us feeling supported. We appreciate the way he handles every request.
Bronte J.Indian Ocean Hotel
-
“Patient, capable and a genuine listener”
The support was outstanding. Patient, capable and a genuine listener, which is rare in support calls. He took the time to understand the issue and work through it with care. You are fortunate to have him on your team and the level of service was impressive.
Peter MidgleyPowertech
-
“Steady, thoughtful and stress free”
Jamie put in a great deal of effort to resolve the problem and it showed in the result. His approach was steady and thoughtful and the support was appreciated. It made the whole experience smooth and stress free.
Jason CavallaroCallidus Process Solutions
-
“Resolved the issue within minutes”
The consultant knew exactly what to do and resolved the issue within minutes. He talked through each step so I understood what was happening and made the process simple. The clear communication and fast resolution made a real difference.
Kirk LentonPilbara Construction
-
“The extra guidance made it more valuable”
Brady tracked down an email I could not locate and took the time to show us how to search more effectively in the future. The extra guidance was helpful and made the experience more valuable. His support was straightforward and appreciated.
Tony YoungOptimus Real Estate
-
“Resolved quickly, with none of my work lost”
They resolved my issue quickly and efficiently, which meant I didn’t lose any of the work I had done today. The support was clear and straightforward, and the outcome made a real difference to my day. Thank you.
Warner PriestInterContinental Energy
-
“Calm, patient and always willing to help”
Dev Sandhu is outstanding in his knowledge and support. He has a calm and patient way of working through any IT issue and is always willing to help at short notice. His positive attitude makes the whole experience easier and more reassuring. Thank you to Dev and the team at Austin for the consistent support.
Peter AlexanderKoch Solutions
-
“Refreshing after two unreliable IT providers”
After dealing with two unreliable IT providers in recent years, it has been refreshing to place my trust in Greg and the team at Austin. They have been professional and highly competent, even under pressure. Their support has made a real difference. Thank you, and keep it up.
Mark HutchisonLifewood
07Microsoft 365 migration
Know the plan and the price
before your email moves.
Tell us where your email and files live now and how many people use them. A technical consultant will scope the move with you and send the timeline and a fixed price.