IT Company Perth

Reliable & Secure
Managed IT Services

Get the IT support you deserve with Austin Technology—keeping your systems updated, data secure, and team seamlessly connected.

At Austin Technology, we believe that technology should empower your business – not complicate it.

That’s why we’re dedicated to providing innovative, reliable, and responsive IT solutions that keep your operations running smoothly and securely.

With a local team of experienced professionals and a commitment to rapid response, Austin Technology is the IT company Perth businesses can rely on for seamless IT management. We go beyond just troubleshooting — we proactively manage your IT infrastructure, and when issues arise, we delve into discovering the root cause so we can prevent the problem from recurring.

From preventing cyber threats to streamlining communications, we handle the tech so you don’t have to worry about every IT issue that pops up. 

Let us take care of your IT, while you take care of your success.

The Austin Technology difference

Local IT Team

With a team based right here in Perth, we understand our business landscape, and we’re deeply embedded into the local community. Our hands-on approach ensures personalised service and quick responses tailored to your needs.

Rapid Response Times

Our service desk is renowned for its speed—tickets are triaged and addressed within 15 minutes. This means minimal downtime for your business, fast solutions to IT issues, and speedy assistance for your employees.

ACSC Essential 8 Expertise

We prioritise protecting your business from cyber threats. Our wide range of cyber security services are aligned with the Australian Cyber Security Centre (ACSC) Essential 8 risk mitigation controls to protect your data and IT infrastructure.

Proven Track Record

Supporting over 3000 end-users across industries like medical, engineering, nonprofits, and more, we have the experience to handle IT environments of any scale, no matter the tech complexities you’re up against.

Customised Solutions

We don’t believe in a one-size-fits-all plan. Our IT services are tailored to meet the specific needs of your business, so you get the right support. We’ll work with you to assess your current infrastructure and security posture so we can develop a strategy that works for you.

Certified Microsoft Partner

As a Microsoft Solutions Partner, we have the expertise to manage your Microsoft environment, from integrations and subscription management, to advanced support for apps like OneDrive, SharePoint, and Power BI.

Technical Knowledge

Our team of experts is fully certified and qualified in various areas of IT. We constantly train to ensure your business receives the highest security and best IT practices.

Future-Proof Your Business

The threat of cyberattacks is real and increasing. It’s vital for businesses to partner with an IT company that understands these threats and is proactive about preventing an attack from occurring.

24/7 Unlimited IT Support

Should you experience an IT issue, it’s good to know you always have a team of experts on call. No waiting and minimal downtime.

Australian Businesses Trust Us

15sec

Average support
waiting time

96%

Customer
satisfaction score

85%

Long-term clients
8+ years contracts

15+

Years in
IT business

Our IT Services at a Glance

Managed IT Services

We proactively manage and monitor your IT systems to ensure maximum uptime. From day-to-day troubleshooting to long-term IT planning, we handle it all.

Microsoft 365

As a certified Microsoft Solutions Partner, we offer seamless integration, expert support, and ongoing management to ensure your business operates efficiently with the productivity suite, Teams, Azure, and more.

Cloud Services

Our cloud solutions provide scalable, secure, and cost-effective options for businesses of all sizes. We offer everything from cloud migrations to ongoing support, helping you leverage cloud technology to improve flexibility and collaboration.

Cyber Security

From vulnerability assessments to real-time threat monitoring, we’ll align your security posture with the ACSC Essential 8 to safeguard your data and IT systems against malicious cyber threats and data breaches.

Connectivity

We design, implement, and manage your network infrastructure, keeping your operations running smoothly with fast, secure, and efficient connections.

Unified Communications

Whether you need a simple business phone system or a sophisticated VoIP solution, we provide the platforms, services, and support that improve efficiency and reduce costs.

Accelerate Your Business with Technology that Works

At Austin Technology, we make innovation straightforward and impactful. Our team cuts through the complexity, making advanced technology accessible, effective, and tailored to your business goals.

With our support, you’ll harness operational efficiencies that scale with you, giving you a competitive edge and maximising the return on your technology investments. Rely on us to keep your business ahead with solutions designed to drive growth and resilience.

Benefits To Your Business

Control Costs
With Austin Technology as your Managed Services Provider, you can convert IT expenses from fixed overheads to flexible costs, paying only for what you truly need. We focus on helping you manage your budget while maintaining IT excellence

Boost Productivity
Our expert team minimises downtime, ensuring your IT infrastructure supports optimal productivity across your workforce.

Enhance Security
Austin Technology stays ahead of emerging security risks, applying our industry knowledge to protect your business and keep you competitive.

Drive Growth
We proactively align your IT environment with your growth plans—whether through scalable cloud solutions or timely system upgrades, we’re with you every step of the way.

Modernise your IT
We can modernise your IT infrastructure to improve security and streamline your business operations

 

Book a session with one of our modern Workplace specialists

In a short briefing session, we’ll share the roadmap for delivering a modern workplace – a dynamic and digitalised environment in which business systems, operations and platforms are successfully designed and implemented.

At this meeting we will:

  • Evaluate your current technology situation
  • Gauge your modern working priorities and perform a gap analysis
  • Provide you with a tailored report that roadmaps your steps to a modern workplace
  • Clearly define your next steps
Listed as a 2024 CloudTango Top 50 Australian MSP
Austin Technology was honoured to be named as one of Australia’s top managed service providers of 2024, thanks to the technical excellence, innovation, and customer satisfaction we strive to deliver every day.
“We chose Austin Technology because they consistently achieve exceptional results, setting a benchmark for excellence in the industry”
~ CloudTango Managing Director | Jordi Vilanova ~

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