IT Hardware & Licensing Perth

Providing Our Customers with the Best Prices Without Giving Up Good Service
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Experience the difference that dedicated, professional IT services can make in keeping your business running efficiently and effectively

Access the best prices for your next IT purchase

Our success has been built on a simple principle: Providing our customers with the best prices without giving up service and customer care.

We build long term relationships with all our business clients and understand that strong partnerships create unlimited growth opportunities.

Business Support Benefits

Ultra Fast Turn Around Time

We have access to five fully stocked and strategically located warehouses in the state from our partner firm Austin Computers for same day responce as well as, Ingram Micro, Dicker Data, Synnex and many more.

What We Supply

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FAQs for Businesses

How long does it take to switch MSPs to Austin Technology?

Most transitions finish in six to eight weeks, depending on the size and complexity of your environment. We handle the detailed work such as assessment, documentation, team training and cutover planning. The goal is a smooth changeover with minimal disruption for your staff.

What if we are locked into a contract with our current IT provider?

We work with your timeline. Many clients start planning the move while their current contract is still in place. We can complete the assessment and build a transition plan so you are ready when the contract ends. If you want to exit early, we help you understand the risks and steps, but the decision stays with you.

What does onboarding with Austin Technology look like?

Onboarding starts with a structured discovery of your systems, security and pain points. We document your environment, set up monitoring and backups, and agree on priorities for the first few months. Your team receives clear instructions on how to contact us and what to expect from support. You get a named contact and regular check ins during the early phase.

Can you work with our existing internal IT staff?

Yes. Many clients keep an internal IT person or team and use Austin Technology to extend capacity and skills. We agree clear roles so everyone knows who owns support, projects and decision making. Your internal team stays close to the business while we handle areas such as service desk, security, cloud or specialist project work.

How do you keep our systems and data secure?

Security is built into our services, not added at the end. We focus on strong identity controls, patching, endpoint protection, backups and user awareness. Our security work aligns with recognised frameworks such as the ACSC Essential Eight. You receive regular updates on risks, improvements and any incidents.

What happens if we have a major outage or cyber incident?

Serious incidents follow a clear response plan. We focus first on restoring critical systems and access so your staff can work again. Then we investigate the cause, close any gaps and support any reporting you need to do. After recovery we review the event with you and update your plans so you are better prepared next time.

What questions should I ask when choosing an IT partner?

Good questions include where the support team is based, how they handle security, how they store and protect your data, what their response times are and how they work with internal teams. You can also ask how they align with standards like the Essential Eight and what their onboarding process looks like. The answers should be clear, specific and easy to understand.

Will my business rely on one person at Austin Technology?

No. You get a named main contact, but more than one engineer knows your environment and documentation sits in our central systems. If someone is away or changes role, another team member can step in without you having to start again. This reduces key person risk and keeps support consistent.

Ready To Make The Switch?

If your IT partner has stopped keeping up, let us step in.

Over 200 Perth organisations have moved their IT to Austin Technology. Most tell us the same thing: “We should have done this years ago.”

Tell us a bit about your business and what is not working. We will come back to you within one business day to see if we are a good fit.

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