Background:
Global Cardiology initially partnered with Austin Technology in 2015, operating as a single clinic with just 10 staff. Now, with over 100 staff across seven locations, they required a secure and scalable IT infrastructure to support their expanding operations and the high standards of cardiac and echo imaging services they provide. Austin Technology has been integral to building an environment that supports their growth and enables effective healthcare delivery.
The Challenge:
Providing high-quality healthcare requires secure and rapid access to patient data across multiple locations. With a focus on expansion, Global Cardiology needed an IT system that ensured data security, high uptime, and compliance with healthcare regulations. Their clinicians required seamless access to patient records across sites, alongside tools to collaborate and communicate effectively. Furthermore, handling sensitive patient data for cardiology and echo imaging necessitated stringent cybersecurity protocols.
The Solution:
Austin Technology designed a custom private cloud infrastructure connected by a high-speed partner MPLS network, providing secure, reliable data transfers across all clinics. This infrastructure supports both patient care and operational needs, ensuring data availability across sites. Key components of our solution include:
Private Cloud and Network Connectivity:
The private cloud enables secure data storage and management, while the MPLS network ensures reliable, high-speed connectivity across all locations, crucial for sharing large imaging files and patient information in real time.Comprehensive IT Support:
Our Managed Services provide continuous, proactive IT support, ensuring Global Cardiology experiences minimal disruptions. From helpdesk support to infrastructure upgrades, our team supports all IT needs, enabling their staff to focus on patient care.Enhanced Cybersecurity:
Given the sensitivity of patient data, we implemented strong cybersecurity measures, including firewalls, data encryption, and threat monitoring to meet industry compliance standards and safeguard against cyber threats.
The Impact:
Austin Technology’s solutions have allowed Global Cardiology to scale seamlessly from a single clinic to seven locations with over 100 staff, ensuring secure, real-time access to data essential for their imaging services. Our private cloud and MPLS network ensure fast data access, while Microsoft 365 and managed support streamline daily operations. The implemented cybersecurity protocols provide peace of mind to both staff and patients.
Our enduring partnership with founders Dr. Raj and Dr. Uma underscores the trust and collaboration that has enabled Global Cardiology to expand while delivering exceptional care. Austin Technology remains committed to supporting their continued success and providing a scalable IT environment to meet their future needs.
